Bruce Ford keeps coming back to one idea: the next traveling economy will book and spend differently. He tracks the data as SVP at Lodging Econometrics, so he sees the shifts before they feel obvious. 📈 He talks “blowout trips” and experience travel, where guests spend big on the moment and stop sweating the room…
Why do women start in hospitality at the same rate as men… but still show up less at the top? Glenn Haussman and Suzanne Bagnera talk with Emily Goldfischer of hertelier about hertelier’s leadership study with Forbes Travel Guide and what the data says about advancement in hotel leadership. Benchmark: women lead 19% of Forbes…
Glenn Haussman talks with Mike Testa (President & CEO, Visit Sacramento) about how Sacramento positioned itself around farm-to-fork and then stacked events that drive real overnight stays from different customer groups. • Why “farm-to-fork” fits Sacramento (food often gets harvested that morning) • Sacramento 365 as the event hub that keeps the calendar working year-round…
Glenn freezes, Suzanne can’t hear anyone, and Craig somehow turns Milk Duds into a conspiracy theory. That’s a normal Friday. For #NoVacancyNews, Friday Night Audit rolls into Episode 205 with Craig Sullivan, Dr. Producer Suzanne, and guest Stephanie Hills (and yes… even her name comes with a plot twist). 🍸 Stephanie Hills joins us for…
Evermore Orlando Resort is building an Orlando resort ecosystem: multiple hotels, a massive lagoon, and enough on-property programming that guests don’t treat the theme parks as the only “main event.” For #NoVacancyNews, I talked with Sean McCarron (General Manager, Conrad Orlando) about how Conrad fits inside Evermore—and what it takes to deliver luxury standards inside…
We all knew banks pulled back, but this suprised me, they’re starting to lend again—and that shifts hotel deal flow fast. While I was at the Hunter Conference in Atlanta, I talked with Ryan Bosch (Principal, Arriba Capital) about what he’s seeing from lenders, where deals still move, and why “extend and pretend” starts to…
Evermore commits to one niche: togetherness for families and groups. The resort designs the homes, lagoon, activities, and food-and-drink around shared experiences—so the whole crew stays connected without feeling crowded. Glenn Haussman tours Evermore Resort Orlando with Elizabeth Mullins and meets the team members behind the core parts of the resort. Elizabeth Mullins: the togetherness-first…
Repositioning a 100-year-old luxury resort comes with constraints you don’t get on a blank sheet of paper. Suzanne co-hosts with me, and we talk with Daniel Hostettler (President & CEO, The Boca Raton) about a multi-year repositioning under new ownership — shifting the product, changing the mix, and operating the resort as five distinct lodging…
Everybody keeps saying “AI” like it’s one thing. It isn’t. Dr. Producer Suzanne Bagnera, PhD, CHA, CED co-hosts with me for this one, and we bring in Ira Vouk, MBA Vouk, someone we constantly see on the conference circuit. Ira teaches, writes, and helps companies make sense of what’s coming, so we asked her for…
Global hotel conditions matter most to the major franchise companies. Most owners still live in a street-corner reality: debt terms, operating costs, and what they can execute on one property. Glenn Haussman talks with Bruce Ford (SVP, Lodging Econometrics) about global economic pressure and what the worldwide hotel pipeline says about where brands and owners…
Newsletter
Stay Up to Date With All Things No Vacancy!