Here’s a shocker: Hotel energy prices aren’t coming down. Rick West, CEO at Commercial Green Solutions, and Kenny Weston, VP at Commercial Green Solutions, told Glenn Haussman at HITEC why hoteliers need to stop treating utility costs as fixed. The “double whammy” is real: your kWh costs are up AND your demand charges are through…
Only 40% of hotel tech revenue-side professionals hit their full bonus target. Glenn Haussman and Suzanne Bagnera talk with Ed Clark, Founder of Hospitality Tech Jobs, about his salary + sentiment report and what it reveals about hotel tech careers, comp reality, and the gender gap. Thanks to Actabl for supporting this episode. Actabl gives…
Caesars launched its first non-gaming Caesars Republic in Scottsdale, and the property built the guest experience around F&B partnerships like Lisa Vanderpump’s Wolf. Glenn Haussman talks with Joe Iturri, SVP of Business Development at HCW, about what that launch required and what owners expect from hands-on management right now. 🐺 Joe says Wolf changed the…
Food and beverage drives nearly half of annual revenue at Margaritaville Hollywood Beach Resort. Glenn Haussman tours Margaritaville Hollywood Beach Resort with Michael Cook, Director of Sales & Marketing, and breaks down the guest mix, meetings, and the on-property revenue engine. Thanks to Actabl for supporting this episode. Actabl gives you the power to profit….
Public-private hotel deals aim for economic lift, not a typical private return profile. Glenn Haussman talks with Walter Peseski, Senior Vice President of Asset Management at Garfield Public/Private, with Suzanne Bagnera, PhD, CHA, CED, about how cities finance headquarters hotels, why brands matter to bond financing, and what can change demand overnight. Why cities build…
Bruce Ford keeps coming back to one idea: the next traveling economy will book and spend differently. He tracks the data as SVP at Lodging Econometrics, so he sees the shifts before they feel obvious. 📈 He talks “blowout trips” and experience travel, where guests spend big on the moment and stop sweating the room…
Why do women start in hospitality at the same rate as men… but still show up less at the top? Glenn Haussman and Suzanne Bagnera talk with Emily Goldfischer of hertelier about hertelier’s leadership study with Forbes Travel Guide and what the data says about advancement in hotel leadership. Benchmark: women lead 19% of Forbes…
Glenn Haussman talks with Mike Testa (President & CEO, Visit Sacramento) about how Sacramento positioned itself around farm-to-fork and then stacked events that drive real overnight stays from different customer groups. • Why “farm-to-fork” fits Sacramento (food often gets harvested that morning) • Sacramento 365 as the event hub that keeps the calendar working year-round…
Glenn freezes, Suzanne can’t hear anyone, and Craig somehow turns Milk Duds into a conspiracy theory. That’s a normal Friday. For #NoVacancyNews, Friday Night Audit rolls into Episode 205 with Craig Sullivan, Dr. Producer Suzanne, and guest Stephanie Hills (and yes… even her name comes with a plot twist). 🍸 Stephanie Hills joins us for…
Evermore Orlando Resort is building an Orlando resort ecosystem: multiple hotels, a massive lagoon, and enough on-property programming that guests don’t treat the theme parks as the only “main event.” For #NoVacancyNews, I talked with Sean McCarron (General Manager, Conrad Orlando) about how Conrad fits inside Evermore—and what it takes to deliver luxury standards inside…
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