Recent Episodes View All
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February 26, 2026
1017: Hotel Pipeline Update – Conversions vs New Construction Across the Americas
Conversions still beat new construction in many markets, so I wanted a real pipeline read across the Americas. I talked with Bruce Ford (SVP, Lodging Econometrics) about what the pipeline looks like across Canada, Latin America, the Caribbean, and the U.S. — and what has to change before more projects break ground. Here’s what we
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February 25, 2026
Customer Journey Series, Ch. 1: Why Hotel Guest Journey Matters More Than Ever
Chapter 1 of our 6-part CoralTree Customer Journey series starts with the leadership view: why this matters now and how a company turns guest experience into an actual operating strategy. Glenn Haussman talks with Tom Luersen (President, CoralTree Hospitality) about why CoralTree spent a year building this approach and how they plan to combine technology
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Industry News View All
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February 26, 2026
Trailborn Hotels & Resorts Appoints Paul Eckert as Chief Operations Officer, Strengthening Leadership Ahead of Brand’s Expansion in the Western US
“Paul is a proven leader with a deep understanding of how to scale operations without compromising guest experience or culture,” said Mike Weiss and Ben Weinberg, Co-Founders and Co-CEOs of…
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February 26, 2026
Hapi Launches Folio Finder to Simplify Access to Guest Folios Across Properties and PMSs
“Guest billing data has traditionally been fragmented and hard to access at scale,” said Jeff Bzdawka, Hapi CEO. “When enterprise teams can’t quickly find the right folio or invoice, billing…
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February 26, 2026
Forbes Travel Guide and Bilt Launch Partnership Seamlessly Connecting Forbes Travel Guide Star-Rated Hotels to Millions of Bilt Members
MONTE CARLO, Monaco, Feb. 26, 2026 /PRNewswire/ — Forbes Travel Guide, the only independent, global rating system for luxury hotels, restaurants, spas and ocean cruises, and Bilt, the membership for where you live, announced…
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February 26, 2026
Wyndham Levels Up Group Travel with New End-to-End Booking and Management Tools
Enhancements to the Company’s group booking platform bring real-time visibility, simplified coordination and centralized management to planners and hotels alike—at no additional cost PARSIPPANY, N.J., Feb. 26, 2026 /PRNewswire/ —…
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Celebrating 10 years in 2026, No Vacancy News educates, empowers and entertains the hotel industry with actionable insight filled podcasts, videos and live on-location branded experiences.
Plus, Glenn delivers keynote speeches, emcees events and hosts award shows at events and conferences globally.
We LOVE the hotel business and want you to learn and find success along with us.
Our founder and host Glenn Haussman is recognized as the leading voice of hospitality and has become one the most influential people in the hospitality business.
