Recent Episodes View All
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February 10, 2026
1012: How Luxury Hotels Remove Friction From the Guest Experience
Luxury doesn’t mean more steps. It means removing friction before guests even notice it. Glenn Haussman is joined by Suzanne “Dr. Producer” Bagnera, PhD, to speak with Mourad Essafi, General Manager of Impression Isla Mujeres (a Hyatt all-inclusive resort), about how luxury hotels remove friction from the guest experience instead of adding layers. Mourad explains
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February 9, 2026
How Hotels and Restaurant Operators Can Stop Leaving F&B Money on the Table
Most hotels want food and beverage to drive revenue. A lot of them still make it harder than it needs to be for guests to actually order. Glenn Haussman talks with Narda Malakzad and Andrea Laderman, co-founders of Goldi, about a problem hotels deal with every day but rarely frame as a revenue issue: dietary
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Industry News View All
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February 11, 2026
ISHC Honors Bruce White with the Pioneer Award at ALIS
Los Angeles – January 27, 2026 – The International Society of Hospitality Consultants (ISHC) in partnership with the Americas Lodging Investment Summit (ALIS) presented Bruce White posthumously, Founder of White…
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February 11, 2026
THE BOCA RATON BECOMES ONLY RESORT IN THE AMERICAS TO EARN QUADRUPLE FIVE-STARS FROM FORBES TRAVEL GUIDE
In its centennial year, South Florida’s iconic The Boca Raton among seven properties worldwide with quadruple Five-Star status BOCA RATON, FL — (February 11, 2026) — The Boca Raton is awarded a total…
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February 11, 2026
FORBES TRAVEL GUIDE REVEALS 2026 STAR AWARDS
“Forbes Travel Guide’s newest Star Award winners showcase an exciting evolution in luxury,” says Amanda Frasier, FTG’s President of Standards & Ratings. “As guests navigate the increasingly complex travel landscape…
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February 11, 2026
Minnesota’s Second-Largest Hotel Receives Major Upgrade; Treasure Island Resort & Casino Reopens New Buffalo Tower
“Our past tribal leaders had tremendous vision when they planned and built this property more than 30 years ago,” Prairie Island Indian Community Tribal Council President Grant Johnson said. “It’s…
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Celebrating 10 years in 2026, No Vacancy News educates, empowers and entertains the hotel industry with actionable insight filled podcasts, videos and live on-location branded experiences.
Plus, Glenn delivers keynote speeches, emcees events and hosts award shows at events and conferences globally.
We LOVE the hotel business and want you to learn and find success along with us.
Our founder and host Glenn Haussman is recognized as the leading voice of hospitality and has become one the most influential people in the hospitality business.
