A speakeasy vault door. A martini with popcorn. A coffee cocktail that takes 24 hours to prep. I talk with Michael “Mac” MacDonnell (Vice President of F&B & Entertainment, LionGrove) inside the Vault at Wyndham Grand Rio Mar. We get into the cocktail ideas, the pricing decisions, and the operational details behind the show. The…
Glenn Haussman talks with Andre Fournier, Chief Commercial Officer of CoralTree Hospitality, at the company’s Leadership Forum at Black Desert Resort about what this event is meant to drive once leaders return to their hotels. Andre explains why CoralTree brings its leaders together, how the company onboarded more than 100 new leaders this year, and…
Reinventing a 30-year-old resort takes more than a renovation. It takes rethinking how guests want to spend their time. Glenn Haussman is in Puerto Rico at the Wyndham Grand Rio Mar with Andro Nodarse-Leon, CEO of property owner Lion Grove, to talk about a more than $70 million reimagining of this iconic resort around experience,…
Welcome to the craptacular 200th episode of the show no one asked for, and still doesn’t want. Glenn has fled with shame to Puerto Rico while Craig and Doctor Producer Suzanne wrangle a calvacade of rotating guests.
In TV we’d call this a filler episode. Craig is in Hawaii and we’re sure he wants to be elsewhere. Plus we have no guest. Glenn claims he has some stories though while Suzanne shakes her head in disbelief. Tune and find out!
Welcomes four new entertainment-driven destinations; Flagship Durant property debuts as newest Wyndham Grand with additional resorts joining Trademark Collection by Wyndham PARSIPPANY, N.J. and DURANT, Okla., Jan. 22, 2026 /PRNewswire/ — Wyndham Hotels & Resorts, the world’s largest hotel franchising company, today unveiled an expansion of its upscale and lifestyle offerings through a new multi-hotel…
Hotelier and comedian Alex Coury returns to join Glenn, Craig and Doctor Producer Suzanne to kick off the weekend with a hilarious (they wish) happy hour.
Why improving existing assets, not chasing forecasts, may offer the most durable path forward By Andrew Carey It’s that time of year again. Crystal balls are out and pundits are busy predicting whether hospitality transactions will rise or fall. No one knows for certain, though everyone seems to have an opinion. I’m not a forecaster….
We’re back from holiday break and ready to get the year started with a great show featuring our friends that are adding positive energy to the universe! Noel Thomas of Darkwatch and Patty Jefferson of Visual Matrix join Glenn, Craig and Doctor Producer Suzanne to kick off the weekend with some drinks and laughs.
Because it’s STILL the holidays, I’m rerunning something that still makes me smile — episode one of Friday Night Audit. This show started in 2021, smack dab in the middle of COVID, when a lot of us in the hotel business felt disconnected, stuck at home, and spending way too much time on video calls….
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