A 7.5-pound burger with 12,387 calories should not be the most reasonable thing discussed on a hospitality show, but here we are. This week on Friday Night Audit, Glenn Haussman, Craig Sullivan, and Dr. Producer Suzanne Bagnera welcomed Wayne Tabor, President of the Metropolitan Memphis Hotel & Lodging Association; Doug Brown, General Manager and Managing…
During NYU IHIF, Hilton debuted Undergraduate by Hilton, a brand-new conversion product aimed at university markets where a full Graduate Hotel may not fit. Glenn Haussman speaks with Jenna Hackett, SVP, Global Leader, Lifestyle Brand Management at Hilton, about how Undergraduate by Hilton connects with Graduate Hotels while giving owners a more affordable, scalable conversion…
One frustrating thing about hospitality: guests want to research rooms visually, but most hotel websites don’t include video. When hotels force guests to imagine a room, they simply move on. So I talked with Jason Craparo, CEO of hovr, and Ethan Wiseman, VP of Product Management at aven hospitality, about what hotels can do right…
We’re back in the Hotel Pet Peeves bracket… but first, we nearly lose the plot over Glenn’s “Haussman Resort Pool Club Smokehouse Dispensary Brewery” (still a working title). Friday Night Audit brings Craig Sullivan, Dr. Producer Suzanne Bagnera, and our guest Elyse Poland (“Bucket Hat”) back for the Infuri-Eight—plus the usual friendly violence. 🍻 Pet…
Combined Company to Create a Leading Hospitality, Gaming, and Loyalty Ecosystem HOUSTON, May 28, 2026 /PRNewswire/ — Fertitta Entertainment, Inc. announced today that it has entered into a definitive agreement to acquire Caesars Entertainment, Inc. (NASDAQ: CZR) (“Caesars”) in an all-cash transaction valued at approximately $17.6 billion, including the assumption of approximately $11.9 billion of…
I’m in Vegas at Rosina inside the Palazzo. Craig Sullivan and Dr. Producer Suzanne Bagnera hold down their corners of the world.Our job: “taste responsibly.” Our actual job: try the cocktails and immediately start ranking them like judges on a reality show. Then we do the sneaky part: we talk real bar business with Ryan…
COLUMBUS, Ohio (May 7, 2026) — As part of its global expansion strategy, Red Roof®, an award-winning leader in the lodging industry, is expanding its footprint into the Canadian market with its first property in Vancouver, British Columbia. Red Roof has partnered with Richmond Airport Enterprises Ltd., an experienced developer and hotel operator, which will…
Red Roof Chief Development officer Matt Hostetler kicks back with Glenn, Craig and Dr. Producer Suzanne as they kick off the weekend with some drinks, stories from the road and another round of our Hotel Pet Peeves.
Chris Guimbellot, President and CEO of Hospitality International, says some franchisees have stayed with the company 40+ years—so he built a Legacy Club to recognize them. During AAHOACON 2026, where No Vacancy was the official podcast, we talked about what keeps owners in the system and why “standard creep” pushes some of them away from…
Oliver Shah is a first time guest, and we suspect after having drinks with Glenn, Craig and Suzanne itll be his last. Join us for some laughs and Happy Hour fun where Glenn is at Margaritaville Resort Hollywood Beach.
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