As I look back on 10 years of No Vacancy and more than 1,000 episodes, I’m sharing a few seminal moments that mattered. This episode comes from AAHOACON 2018 in San Antonio, which marked a real shift for No Vacancy. That year, Rachel Humphrey, then COO of AAHOA, made No Vacancy the official podcast of…
Happy Holidays! In our 2026 sendoff show Glenn, Craig and Dr Producer Suzanne welcome Raj Chudasama and Sara Pinto of M1Intel. They seem nice enough so the crew thought it would be fun to get to know them over some happy hour cocktails and some laughs to kick off the holiday season Friday Night Audit…
This week Dan Lesser, Co-Founder, President, & CEO at LW Hospitality Advisors shares some cockatils and laughs with Glenn, Craig and Doctor Prodcuer Suzanne.
Theme parks rethink guest experience better than anyone — so Craig Sullivan and I walked the floor at IAAPA to see what hoteliers can steal. Roller coasters launched over our heads, full-motion simulators surrounded us, and VR arenas kept pulling crowds. But the real value came from seeing how these companies craft experiences that drive…
The incredible Christine Trippi returns to Friday Night Audit to join Glenn, Craig and Suzanne for some happy hour cocktails and some laughs to kick off the weekend.
BETHESDA, Md., Nov. 9, 2025 /PRNewswire/ — Marriott International, Inc. (NASDAQ: MAR) today announced that its licensing agreement with Sonder Holdings Inc. (NASDAQ: SOND, “Sonder”) is no longer in effect due to Sonder’s default. As a result, Sonder is no longer affiliated with Marriott Bonvoy, and Sonder properties are not available for new bookings on…
It’s one thing to grow your business. It’s another to grow without losing your culture — and that’s exactly what ARK Hospitality Group is determined to prove. I spoke with Lisa Lombardo, President of ARK Hospitality Group, about how her team is scaling hotels and restaurants while keeping authenticity, care, and human connection at the…
Peter Wenzell may be CEO of a company focused on temporary task force assignments, but tonight he risks being permanently cancelled by joining Glenn, Craig and Suzanne for Friday Night Audit Happy Hour!
What if your hotel could open its doors wider — not just to travelers, but to families who often avoid travel altogether? Chris Russell, CEO of Spire Hospitality, joins Glenn Haussman to share how his company is making that vision real by creating autism-certified hotels. Working with Autism Double-Checked, Spire has implemented department-specific training, awareness…
Longtime friend and shadowy industry figure Chris Daly briefly emerges from his cicada like cocoon to bestow us with some laughs and wisdom during our happy hour salute to the weekend. Plus, Bruce Ford makes a suprise appearance while Producer Dave shares some legit news.
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