Luxury hotels and meeting-focused properties rely on strong leadership to stay relevant — and ALHI plays a major role in helping them compete. In this episode, Glenn Haussman and Anthony Melchiorri talk with Cesar Wurm, Senior Vice President at Associated Luxury Hotels International, about how ALHI supports independent luxury hotels with strategy, commercial insights, and…
When hotels lose key leaders, operations can fall apart fast — and that’s where Wenzell & Fisher Hospitality Group comes in. In this episode, Glenn Haussman and Anthony Melchiorri talk with Peter Wenzell, the company’s Founder and CEO, about how he built a national network of experienced hotel consultants who step in to fill temporary…
What does it take to reopen one of the world’s most famous hotels? In this episode, Glenn Haussman and Anthony Melchiorri talk with Mary D’Argenis-Fernandez, President of MDA Hospitality Solutions, about how her team trained the staff at the Waldorf Astoria New York for its grand reopening — from creating service standards to building confidence…
Hospitality meets purpose in Lantern Columbia, a stunning adaptive reuse project turning a historic firehouse into a boutique hotel that celebrates inclusion and community. In this episode, Glenn Haussman and Anthony Melchiorri talk with David Tart, Managing Partner at Raines Company, about how the Lantern will partner with the University of South Carolina’s Carolina LIFE…
Extended stay has officially become the darling of hospitality — and WaterWalk is changing the rules again. In this episode, Glenn Haussman and Anthony Melchiorri speak with Mimi Oliver, CEO of WaterWalk, about how her family invented the extended-stay category and how she’s now pushing it further with a hybrid model that balances fully furnished…
The hospitality labor crisis isn’t new — but it’s evolving. For #NoVacancyNews, Glenn and Anthony Melchiorri spoke with Todd Davis of Chef Agency about what it really takes to recruit and retain culinary talent in today’s casino and resort environments. We dig into the post-COVID talent shift, the rise of remote market opportunities, and why…
What if your hotel stay felt like a backstage pass? In this episode of #NoVacancyNews, Glenn Haussman and Anthony Melchiorri talk with Oscar Serrano of UMusic Hotels about how Universal Music Group is transforming hospitality into a full-blown entertainment ecosystem. From a 1945 theater at the heart of their Madrid flagship to genre-personalized guest experiences,…
Saudi Arabia is transforming tourism with one of the world’s most ambitious #hospitality projects—and Jerry Inzerillo (Group CEO of Diriyah Company) joins Glenn Haussman and Anthony Melchiorri on No Vacancy Live to share the story. In this episode, you’ll learn: ✔️ How the $63.2B Diriyah master plan creates a fully walkable cultural heritage city ✔️…
On the latest No Vacancy podcast, Anthony Melchiorri and I had a great conversation with Blair Wills, CEO of StepStone Hospitality, and Michael Broadhurst, COO of StepStone Hospitality. StepStone has grown from a single property in 2007 to a 30-hotel portfolio today—and they’re at that critical inflection point where management companies have to decide if…
I sat down with Emily Wright, VP & Global Brand Leader at Hyatt, and today’s co-host Anthony Melchiorri to dig into Hyatt’s next chapter. Here’s what we got into: Why Hyatt launched Studios (upper midscale extended stay) and Select (upper midscale transient) How secondary & tertiary markets are becoming the new growth hot spots The…
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