She Runs a Hotel Management Company. She Grew Up Unable to Stay in One.

Glenn: [00:00:00] Hey, everybody. It’s your hospitality friend Glenn here. I’m excited for today’s show. A lot of good reasons, but let’s start off with the reason right next to me over here, we got doctor producer Suzanne, who is finally taking a little time off her busy, busy schedule over there to join us for a couple of shows. How are you doing today?

Suzanne: [00:00:19] I am thrilled to be back in the action with you. I feel like we’re, we’ve been in person more than we’ve been on shows together.

Speaker 3: [00:00:27] Which is really, which is really not.

Glenn: [00:00:29] Characteristic of the last five or so years. That’s for sure. But one thing that is really great about what’s going on right now is our friends over at Actable is supporting us. Please support them Actabl they give you the power to profit, please visit them actabl.com. So Suzanne, today, today’s a little bit unusual because we’re having an incredible dynamic CEO on from lodging dynamics. C little wordplay there to get us started that somehow I never I never interviewed before.

Suzanne: [00:00:59] This is really shocking that like or not even not interviewed that you just actually haven’t crossed paths with this person.

Speaker 3: [00:01:09] So bizarre.

Glenn: [00:01:10] So freakish. The rumors are that me and Jamie Caraher, the CEO and president  of Lodging Dynamics, are actually the same person. We’re going to put that mystery to rest today because here she is. We’re finally the same place at the same time, maybe. Amazing to meet you online. How are you?

Jamie: [00:01:29] Here we are. I’m so excited. Glenn, I, I can’t tell you. Maybe we are. We we definitely put that mystery out there, but I am looking forward to spending some time with you today. I enjoy your podcasts. I see your live interviews. You’re always talking about you know, the newest and what’s going on in our space. So really excited to be here. Thank you for having me.

Glenn: [00:01:52] Thanks. I’m super excited to have you right now. You’re I love I immediately fell in love with you with half glass full right under your name. Definitely the personality and the definitely the personality. So many people in our industry. You’re also coming at us from San Diego today where you’ve got the home Homewood suites by Hilton celebrating ten years, which is really, really cool. But you know where I want to start with you, Jamie, I want to I want to go back to when you started, you started as a marketing director, and now you’re president and CEO of a major hotel company. How cool is that? Did you ever imagine that this would happen?

Jamie: [00:02:35] You know, I’m actually going to take you back a little bit further. That’s okay. So, you know, hospitality really found me before I found it. I was young, I was a kid, I grew up in a small town and we were really poor. I grew up in a family of six. When you added my two parents, it was eight. And guess what? We weren’t staying in hotels. We were staying in campgrounds. So we gotta enjoy the beautiful nature. But the, the reality was hotels were always aspirational to me. Even at Economy Hotel, the first one I ever stayed in was a luxury. It was a beacon of hope, something bigger than myself. And I remember the first plane I ever was on a senior year in high school. I had to work my butt off to earn $2,000 to go on this government study trip. Wow. And that opportunity to get on that plane for the first time, I, I was seeing the world from a different lens. We got to stay our high school class our senior class got to stay at a big hotel and, you know, far before I even realized what it meant to me is hospitality is hope. It’s connection, a sense of belonging you know, community possibility. And so that’s what hospitality represents to me. That’s how I fell in to the industry and I came through the back door. I mean, I was cleaning hotel rooms with my mom when I was a kid. I was doing high school work program at a truck stop. I was a waitress, a cashier. I loved talking to people at this truck stop. Of course, interesting characters. Everyone had a story. And that was all before I graduated high school.

Glenn: [00:04:23] Wow. Yeah, it was different back then. I worked I worked a lot of those kind of jobs as well. But never believe it or not, Jamie in a hotel before. So how did you wind up saying, my goodness, this is my destiny. This is what I’ve meant to do with my life.

Jamie: [00:04:41] You know, I’m still trying to figure out what I’m going to do when I grow up. Glenn. So I honestly just feel like, again, it found me. I even as I started out of high school, I went to a reservation center. I moved to Salt Lake City moved in with my my older sister and a roommate and fell into a reservation center selling three hotels. And then after that I. I relocated to Reno and started working for Atlantis Casino Resort and eventually Marriott. And I wasn’t pursuing it. It pursued me. I just loved the business. I loved hospitality. And then when I started working for Marriott, I mean, it was front desk housekeeping. I got the opportunity to have such great mentors eventually, you know, my aspiration at that time, I wanted to be a GM who doesn’t. Right. And if I could be a GM then that was it. That was the bar I had set for myself. If I could make it to be a GM someday, I would have arrived and I did.

Suzanne: [00:05:44] I’m going to tell you that Glenn doesn’t have the aspiration of being a GM, so we have to infuse a little bit more enthusiasm because we’ve accomplished that.

Glenn: [00:05:54] No, I have the aspiration of being a luxury hotel guest one day. That’s what.

Jamie: [00:05:58] I, I, I, I do love being a luxury guest. It’s one of my favorite things to do.

Glenn: [00:06:04] Yeah.

Jamie: [00:06:05] But but a GM is the CEO of their business. It’s one of the most prestigious jobs in our business. I talk to my GM’s all the time and I, I who what who wouldn’t want to be a CEO? You have this amazing responsibility to the owner to protect their asset. Every guest in it and every team member. It’s, it’s such an honor and a great responsibility. And no day is the same. I was a GM for seven years in different hotels in the Las Vegas market. Yeah. Major, you know, leisure travel destination of the world and Orlando. So high volume, high leisure, some conviction. And I loved it.

Glenn: [00:06:47] Yeah, I could see, I could see, see why the one thing that I see that we’re having trouble as an industry that we struggle with is younger people don’t realize People who watch the show know I say this a thousand times. They don’t realize there are jobs above the GM level. They don’t realize a job like yours or a company like yours even exists, right? So when did you first realize that the hospitality ecosystem meant more than being the CEO of a, you know, the hotel, you could be the president and CEO of a company over lots of hotels.

Jamie: [00:07:20] Well, hopefully this podcast and education will get others exposure sooner than I did, if you can believe it. It was six years ago when I came to join Lodging Dynamics. Yes, I fell into a great career with Marriott. Yeah. Man, it shaped me. It formed me. I grew up and I loved it. And I still love that that company today. We have such great brands across our industry. But I, I, you know, was enjoying the possibilities of career movement and there’s so many opportunities with within the Marriott umbrella. I, I was, like I said, housekeeping operations, sales and marketing. I went into above property at Marriott, a GM. I went into luxury. I was limited service. I mean, you could spend your entire career and many people do. Oh yeah. Under one big brand. And until I left Marriott six years ago and joined Lodging Dynamics, I, I didn’t know there was even this other side of the business in third party management.

Glenn: [00:08:25] Yeah. That’s what, that’s what we got to get out there and preach that particular message because we were talking beyond before we got on air about some people that we knew that worked with you. And these are all people that come from this whole other world, right? And it’s, it’s, it’s pretty interesting. So what are you, what are you liking about being president and CEO right now today? Where do you see kind of like the excitement and opportunity for lodging dynamics is and I should tell everybody before we get started, I’m pretty sure your company started as the first franchise E of Marriott back in like 1991 or something like that. Yeah. Right. Yeah. Yeah. That’s cool.

Jamie: [00:09:07] Yeah. That watching dynamics has this really great just family story. So you know, three business partners started the organization over 30 years ago and you’re right in, in Utah and they opened the first Fairfield Inn franchise. At that point in time. And then they just fell in love with the business. There’s a great father to son legacy. You know, Paul Sybrowsky brought his son, Joseph Brodsky into the business and I work with Joel. He’s, he’s a great individual, great human, but their founding philosophy was to, to make money and do good. Yeah. And you know, what attracted me to this company is I’m like, you know, they, they are known for this great culture. What does it really feel like? But the board is how I see hospitality is how they see hospitality. It’s possibility. It’s a responsibility to create value, value for owners, value for people, value in the community. And it’s so much more than just the almighty dollar. And this, this strong people first philosophy is really what drew me out of Marriott and I thought I was going to retire with that organization. It would have it, it was one of those, you know I would have, I was that person. You never get to leave. But I, I am so glad that I did join this organization. Wonderful humans. And I just get to be a great steward of the culture and the people in the business.

Glenn: [00:10:37] So how do you protect that culture every single day to make sure that you don’t deviate from the founder’s philosophies?

Jamie: [00:10:46] Yeah, I, you know, that is such a great question because it’s not one action, it’s not one activity. It’s, it’s not one person. And I share this all the time in our company updates. The culture doesn’t rely on one individual alone. We are all stewards of that culture. And I, I believe that it has to be something that you something that you practice. We always say it’s personal to us. It’s not just something that we say, it’s something that we do. And culture really is action and it’s action through our belief system and our core values and our philosophy. And that starts with people first. The industry is people first. We’re taking care of the people in our buildings. We’re taking care of our people who work in the buildings, and we’re taking care of our owners and our, our partners and colleagues. One of the things that, that I, I do believe though Glenn I’m a culture person as a culture person at Marriott, I’m a culture person here. When I was the CEO, you walked in my building and you felt it was different.

Jamie: [00:11:46] I mean, my dose would come to visit. I had the, the, the pleasure to do tours with Mr. Marriott with Ari Sorensen Yep. And I took such pride when they would walk out of my buildings and pass on to my AV p or my d o, that my building felt different. And it, it everyone has the opportunity within their own hotel as a general manager. Right. That’s why I said they’ve got this great opportunity to be the CEO of their own business and then bubble up the culture to the, the, the whole organization. But we, we do have, you know, different processes. I’ll just leave with you on that question. One, one last note. We have a culture champion in every hotel. We bring those culture champions on a call every month. Those culture champions are stewards of the culture. And so we do have some really cool things that I think are easy to do, but give people a platform to take pride and, and have that culture champion title and be a steward for the company and within their own hotel.

Glenn: [00:12:50] I love it. Suzanne.

Suzanne: [00:12:51] So you mentioned before as being a GM, you’ve worked within Marriott at a variety of different brands, from full service to limited service, and as we know, that really serves a different target market audience that you’re going after. And so in each of those roles, then leading into the role that you’re in now, how do you find the passion within yourself to keep your glass half full and get that culture going and shift your mindset with each of these different opportunities that you have?

Jamie: [00:13:22] Yeah, I, you know, I, I have my, my husband is half glass empty.

Glenn: [00:13:28] Yeah.

Jamie: [00:13:29] I’m half glass full and we have this conversation and, and we have two beautiful boys. And I think you’re inherently born with a half glass empty or half full. Now I think you have choices, whether you’re in your inherent characteristics are there or not to change and adapt and to become that’s, that’s what’s beautiful about life. But I, I was born half glass full. So when my parents talk about who I was, when I felt, when when hospitality found me, it’s because I’m half glass full. How many people in our industry are half glass full? Right? We love our industry because we we’re we’re a tribe. We’re a community. We’re with other believers, with possibility thinkers, with creators. So Suzanne, it’s kind of easy for me. I, I can turn any bad situation and, you know, make a dark room feel bright. I think that’s awesome. The reality is we’re all made up of energy and we, we can step into any situation and, and be a leader of light, be a beacon of light, be a beacon of hope no matter how dismal it is. And so I think, you know, having that belief from within and honoring my roots instead of feeling ashamed about my background and, and coming from not a lot. I think for me, it’s, you know rising up and, and sharing the fact that the sense of belonging and community, no matter where you came from, we’re all we’re all here to step into humanity and lift others up. And, you know, I think that’s, that’s that half glass full for me. Is, is now on the back half of my career helping others have a platform to shine their light and to be heard and to rise.

Glenn: [00:15:20] That’s, that’s beautiful. I, I love that entire philosophy and it gets me thinking to get a little bit a little bit into the energy weeds. You’re creating a positive energy feedback loop is kind of what you’re, you’re looking to do. You put it all out, you hope to give it to them and then for you to recharge and continue, you get it back from them. You know, when I’m doing what I’m doing stuff on stage and I put it all out there and I know I’m going to use all my energy for the day in an hour. I really, I really hope that I connect with the audience. So they give me something to feed off of too, two and that I could I could, you know, continue. And I kind of feel like when you connect with people on that sort of a level, it, it, it’s that unspoken, this happens and just everybody starts to feel better about where they’re at. Much better than when I was in the music and entertainment world when it was the exact opposite and everybody was an energy vampire, it was horrible, you know.

Jamie: [00:16:15] That that would have been a hard space to reside. We’ll see. Maybe you you found maybe hospitality found you. For that reason.

Glenn: [00:16:21] Hospitality found me, Jamie. And that’s the best thing that ever happened into my life, other than getting my kids. Of course. Yeah.

Speaker 5: [00:16:29] You know, see, we are the same person.

Jamie: [00:16:31] Glenn.

Glenn: [00:16:32] Yeah, I know this is getting really freaky. So, Jamie, how do you take this positive energy and connect with and build trust with you know, owners of hotels that they’re entrusting their businesses with you.

Jamie: [00:16:52] Yeah. You know, that’s that’s such a great question. And I love that you use the word trust. You know, we we use that word in our company update. We have a slide and it just says trust. And that’s so important in, in every relationship, you know personal work inside your hotel building, your, your partners, your owners, the key to every successful relationship, it starts and ends with trust and it doesn’t happen overnight. And it can be lost and, and eroded and you have to build it back up.

Glenn: [00:17:26] Like.

Jamie: [00:17:27] You know, I talked to my team about I call it a bank account. And, you know, we all, we all like to have a big bank account, but at the end of the day, it starts at zero. And every deposit, every interaction with an owner every scorecard that comes out P and L that is a deposit into the bank account. But we know this business, it’s not perfect. We’re going to have withdrawals. And so it’s making sure that, you know, we’re owner centric, we’re. Thoughtful that we’re putting in the reps to get those deposits so that the bank account is full. The trust is there. We’re fortunate to be very small. So I could pick up the phone and talk to my owners. And I, and I do that often. What, what’s working? What’s not. What are you going through right now? But ultimately, you know, our philosophy at lodging dynamics is treat the hotel like your home, treat the treat the P and L and the checkbook like it’s a checkbook in your home. You know that you’re writing the checks care for it like your own.

Jamie: [00:18:32] And I know it’s very simplistic, but ultimately, at the end of the end of the day, you know, you that’s, that’s all you would want for anyone working for you. So we, we try to create trust just through our actions. And those small actions every day add up to a trusted advisor a relationship. And that’s really how we focus on growth, you know, growth for us. We’ve never wanted to be the biggest. We still don’t care about being the biggest. We we do care about growth, but we want to grow intentionally and we want to grow by getting better. So our team focuses on are we getting better? In each hotel. Are we getting better for our owner? Are we getting better at GSS? Are we working to win the month? And when we get really obsessive about the simple basics, we trust that growth will follow. Just like, you know, when you were saying on the stage, you trust that that energy is going to come back to you. Yeah. So just focusing on small things.

Glenn: [00:19:32] Jamie, you’re right. Because if you’re super passionate about something and you share all of that, the good stuff comes. I was having another podcast that I recorded earlier today, and we were kind of having a little bit of a conversation about that same sort of thing. And the fact is, you should never go into anything for the money. If you go in for it with the desire and put all your efforts into it, all the rest of that stuff works itself out. So if you’re pure of hospitality heart, then I think you’re going to to win time and time and time again. Jamie, what are you excited mostly about other than culture and relationships, what are you thinking about? Maybe opportunities to expand or leveraging technology to get closer to guests? What are some of the things that you’re thinking about these days?

Jamie: [00:20:20] Oh, Glenn, my brain is firing and I’m like, what? Where do I even start? Yeah, I’m afraid.

Glenn: [00:20:25] I, I’m afraid you’re going to seize up there for a second. I was going to have to ask you have Suzanne come in with a more pointed question? Yeah.

Jamie: [00:20:32] So many things. I’m always excited about culture though. Like I said that that’s definitely my jam. But we have 7 or 8 renovations going on this year. I’m, I’m at Bayside. Let’s give them a shout out. They’re coming on their ten year anniversary. They’re just coming out of renovation. Walked with a team and went to dinner with them last night. They’ve got a beautiful hotel. You know, all new soft goods. And we’ve got other hotels right now in renovation. We just opened a newly renovated new concept at center and salt in Seattle at the, the charter curio. We’re working with an owner in Santa Clara. It’s a new relationship we’re so excited about. We, we connected with an ownership group that just same moral compass and values and half glass full and passion. And we’re reconstructing a restaurant right now. We get to launch it actually on July 1st. So new name and everything. So, so that part of the business, right, that creativity you know, the, the reconnecting, the repositioning, trying to add value and create opportunity within the, when the, within the hotels has me really excited. What else has me excited? Glenn. And Suzanne is talents. We are really focused on talent right now. I brought some

Glenn: [00:21:48] I was just going to say she doesn’t say something about career development. I’m going to mention something that’s historic.

Speaker 5: [00:21:53] Yes. See, we’re the same person here.

Jamie: [00:21:56] The talent. Oh my goodness. There’s so much talent in our industry. We’re working to attract talent. We’re we’re again, it’s unique. You know, we’re not we know who we are, so you have to want to come and work for a smaller organization. We’re not massive distribution, so we’re working to attract talent who wants to come and build something great, who isn’t necessarily looking to be in the biggest organization? But there’s some real, like you mentioned, Cassie. Coming from a small organization, there’s people who enjoy that culture and opportunity and they’re, we’re in a building phase, right? You want to come in and you want to be a creator and a builder, not a maintainer. Our organization’s for you. So we’re, we’re working on developing our internal talent. We’ve got a general manager advisory council. I think we’re, we’re four, four years into it. Last year, Kristy Bird, our chief commercial officer, launched our Sales Leadership Council, which is the same concept. It’s dose is connecting across the organization. And we’re really focused about providing opportunities within our own portfolio. And then also we’re on the cusp of growth to bring, add new hotels so we can add new opportunity.

Glenn: [00:23:11] I love it, Jamie. I’ve been around for a long time. This is the first time I’ve seen this on a website where you actually are looking to, to say to potential associates that you’re in it for leadership development. We talk about it a lot, but to actually see it there on the website where then people at the bottom, oops, sorry. Then people at the bottom of the page can actually search all jobs that you have available is, I think, pretty darn cool if you ask me.

Jamie: [00:23:38] I thank you for sharing that. I, I do too. I mean, ultimately, I’m here today. You know, you’re here today. We’re all here because someone gave us a chance. And I, I was, you know, I will take this moment to thank all of those who believed in me, who gave me an opportunity, maybe when I didn’t even deserve it, gave me a chance to either fail or to prove myself. And so we’re, we’re this chapter where we’re going to be a steward to develop the new generation and give those opportunities and pay it forward.

Glenn: [00:24:09] Did you ever think when you were younger that probably, and I’m just assuming you feel this way, that you’d be more satisfied giving back to the younger generation than what you took when you were part of the younger generation?

Jamie: [00:24:24] Heck no. I mean, in your youth, I all it was all about me, right? My career. I want to grow front desk supervisor to front office manager. I want to be that general manager. And it was you just soaked it in and I mean, I, I was always my dad always taught me be grateful always. Whether you, you know, you can find even if you don’t have a roof over your head, You’re sitting in a rainstorm. Find something to be grateful for. So I will say, I’ve always been very grateful for those people who did pour into me. But you’re right. In your youth, you’re so busy focusing on your own growth. And then you reach this point where you realize true happiness is actually being of service. And the more you can serve and give, all of a sudden, the happier you know, that happiness gauge just keeps going and going. I tell my kids all that all the time, you know, they’re 12 and 14, so the thought of serving others is not anywhere where they think that’s where happiness begins and ends, right? I’m there to serve them.

Glenn: [00:25:23] When my kids are that old, I had trouble understanding how they could serve their dinner dishes to the dishwasher. Yeah.

Jamie: [00:25:30] Oh my goodness. I guess it’s the circle of life. But I am so glad to be in this chapter. I wake up every day. I think I actually have to say, I can’t remember what podcast I heard this on, but it’s write down someone that you can serve today, whether it’s picking up a phone call. So I, I do try every day to make a personal effort to do one kind of a act of kindness or act of service. I love it. That’s what I do every day in hospitality.

Glenn: [00:25:54] Yeah. Right.

Speaker 6: [00:25:55] You know, Glenn, you realize that.

Suzanne: [00:25:56] Jamie happens to be in Utah, the CEO of the year.

Glenn: [00:26:00] So, no, I did not know that. Congratulations.

Suzanne: [00:26:03] Obviously doing something amazing.

Glenn: [00:26:05] Wow.

Jamie: [00:26:06] Thank you. That was such an honor. I’ll tell you what. When when I. Melanie called me. She’s a CEO in Utah. I’d never met her. She she found me online interviewed. She said there’s hundreds of nominations that go in for the CEO of the year. And what made it feel, you know, at the end of the day, when she first called me, I kind of have that imposter syndrome. Like, do I even qualify for this reason? Right. And then to hear and be a part of the, the function they put on. I mean, the CEOs that were there were recognized. And as a part of that group, you know, I, I did have that moments of, do I even deserve to be here? Amazing individuals. But when you come together like that in that community, what. What really stood out for me is all of us were there because of our teams. All of us were there because of the great people we surround ourselves with. That that award was not about me. That award was about our our teams, our people, our owners. I had owners I have some owners in Utah and they, they saw that come out and the CEO of the year publication and, and reached out to me and I turned around and said, thank you. I wouldn’t even exist if you didn’t have me managing your hotels. Right. So no one succeeds alone. It it really is an honor. Thank you, Suzanne, for bringing that up. It was a really great event that they put on. And it, it really, for me is a reflection of our, our team, our hotels and our owners.

Glenn: [00:27:39] And Suzanne, that’s why she gets awards like that for having that kind of attitude. You know, you don’t think about those things. Yeah. Jamie, if you have any tips on how to get over imposter syndrome, let me know, because I keep thinking they’re going to figure it out with me and like any minute now, and I could use some help before they do that, you know?

Jamie: [00:27:57] Well, hey, well, we’re the same person, so we’ll figure that out. We’ll keep figuring this out together.

Speaker 7: [00:28:02] I, I love it. Is there anything that we’re.

Glenn: [00:28:05] Missing about the Jamie Carragher lodging dynamics story?

Jamie: [00:28:10] You know, I, I would say one of the things that I would, would want to mention today is the opportunity I was with dinner last night with the Bayside team and Talia, who’s the, a GM here had mentioned that a front desk clerk said, oh my gosh, our CEO is coming and it’s a female front desk clerk. I can’t believe she’s a, she’s a female CEO. And she took the time to have that conversation with me. And, you know, I told the team last night, I really believe in surrounding yourself with the smartest people in the room, whether that’s a male or female or. Or them or they doesn’t matter to me. But I, I do find right now that I am really excited about paving the way for female leaders in the industry. You know, it’s, it’s the brands and the industry in general have really worked hard to elevate the path for female leaders in the workforce. And that’s why I’m here. But we still have a lot of work to do. And so I think going back to what I’m excited about I feel a great honor and a great to be a steward, to have a path where I can help other female leaders rise. I was reading an article, the statistics of, of females in the workforce went down after Covid. I don’t know if you’ve seen some of those articles. And so for me, it’s, you know, concerning and, and wanting women to find a place where they belong. And I certainly again, I’m just so grateful to be in hospitality. It found me a sense of belonging and. But I’m inspired. For any female leaders listening to this podcast, there’s a place for you. You belong in this community. And you know, sky’s the limit.

Glenn: [00:30:00] Yeah. Suzanne, you got a comment on that? You just went to a female focused event to back at high tech.

Speaker 8: [00:30:05] We did.

Suzanne: [00:30:06] You know, and it’s fantastic to be able to see those individuals. And my former director of sales back in the day when I was a GM, now works under your leadership and has had such great accolades in messages of I found my home, I found my people and my tribe. And that wouldn’t be possible if it wasn’t you leading this dynamic group and paving that path for others to be inspirational and look to. There’s opportunity that, you know, you too can get to this point. And that’s what we need to be able to continue to see more of and share that story. So for that, I appreciate you taking on that role and continuing to inspire others. It really means a lot to the females in this industry.

Jamie: [00:30:50] Yeah, it does, and it means a lot to me. And you mentioned home and Heart. So every time I travel, I’ve got my hoteliers at heart shirt on. I try to wear a it, it seems silly, but you know, I like to be silly. You gotta bring the fun. And you want to be relatable. And our slogan is hoteliers at heart and, and really what that means to us is that sense of belonging, that sense of connection, whether it’s a guest needing to feel that seen and heard and valued or, or a team member or an owner. But we, we wear our hoteliers at heart symbol. It’s, it’s a big part of who we are at lodging dynamics. So that’s awesome. I love that heart and home. That means a lot hearing that.

Glenn: [00:31:30] I love it. I feel like this is a natural end point for this. This has been an absolutely incredible conversation. Jamie, thanks for being here. Really appreciate you being here. All of you out there. Make sure you go to lodging dynamics.com, especially you young people that want to succeed with a company that gets you. That’ll be the way to do it, Jamie. Thanks. You’re the best.

Jamie: [00:31:52] We’re here. Suzanne. I finally get to meet, you know. I can’t wait to cross paths in person. Thanks for having me today. I know.

Glenn: [00:31:59] Like, I’m literally going to, like, walk out my door, and you’re probably going to just be there, and I’m just going to bump into you now. It’s going to be.

Jamie: [00:32:05] I know I got a big hug for you when I do see you.

Glenn: [00:32:07] I know it’s going to be awesome. Well, that’s good because I’m a I’m a hugger as well. So, you know, we’ll have a little hug fest over there. Thank you Jamie, you’re the best. Really appreciate you being here. Appreciate all of you folks for being here today. What a great show that was. Made a good new friend out there. And I’ll tell you what, you’re not going to want to miss out on everything we said, particularly about the career development stuff, imposter syndrome, all that. So make sure you watch, list and subscribe, follow all of that kind of stuff. And I’ll leave you with this pearl of wisdom that I’ve said on more than a thousand podcasts. Remember, you’ve got one life, so blaze on.

Speaker 8: [00:32:41] Follow your passion.

Glenn: [00:32:43] See you all later. Bye, everybody.