September 17, 2020

Sonesta CEO Flores’ Business Building Secrets

Sonesta International Hotels Corporation landed a deal to add 103 hotels this fall. President & CEO Carlos Flores discusses the deal, how his company is hiring NOW, customer loyalty myths, business philosophies and more!

More Episodes

  • March 2, 2026

    Global Hotel Pipeline: What Brands See vs What Owners Feel

  • February 28, 2026

    We Made a Hotel Pet Peeves Bracket… and It Got Personal

  • February 26, 2026

    1017: Hotel Pipeline Update – Conversions vs New Construction Across the Americas

  • February 25, 2026

    Customer Journey Series, Ch. 1: Why Hotel Guest Journey Matters More Than Ever