Bruce Ford of Lodging Econometrics joins Glenn. Craig and Producer for a Holiday (and booze) filled extravaganza.

Video Transcript

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Amazing shirt I’ve ever seen in my life.

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What is that all about?

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Holy shit, dude.

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What have we done?

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The mistakes that we’re making right now.

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Unbelievable.

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Every week I wake up with that haunting us for years.

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I can’t believe we’ve been doing this shit show for almost three years now.

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I know.

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Time flies when we’re not having fun.

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Well, we’re having fun, just nobody else.

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How are you, brother?

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Great, man.

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It’s the holiday season.

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It’s been a whirlwind and stuff like that.

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I’m here, I’m there, I’m everywhere, and it’s got me confused, Craig.

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What time is it, buddy?

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It’s time for you to welcome your boys home and have an audit.

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Yeah!

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Everybody, welcome to the one and only Friday Night Audit, and hopefully this is going to be the worst thing that’s going to happen to you during this holiday season.

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How are you, Craig Sullivan?

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Great to see you.

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I’m, of course, Glenn Hausman.

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Merry shitmas here for the holidays.

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Yeah.

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What’s going on, bro?

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Hey, you know, it’s raining.

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The state’s closed, so goodbye.

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Yeah, well, you know, that’s rough, man.

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I mean, you know, that they just closed the whole thing down.

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Well, no, just Southern California.

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Northern California, they have weather and they know how to drive in the rain.

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That must be very traumatic, though, for you to have this rain.

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How are you handling it?

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I can’t put the top down on the car.

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Are you kidding me?

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It is traumatic.

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Well, that is traumatic.

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Well…

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You know, not to one-up you, but we’re down into the 20s and low 30s here at this point, Craig.

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My stupid HVAC system, I’ve never been able to figure out how to program it right for like 10 years now.

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So every morning I wake up.

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It’s 61 degrees out.

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I’m freezing cold, and I can never get this house warm enough to where it needs to be.

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So fortunately, I got some friends that are going to help me over this holiday break with installing some thermostats that aren’t museum pieces and stuff.

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Literally, the one in my basement is like 1960s authentic, right?

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Nice.

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You have the virtual unit?

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The one at the main level is like glorious 80s or something like that.

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It’s just when digital screens started coming into the floor and stuff like that.

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The one on this floor is like 1970s.

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It’s got these big knobs and levers and stuff like that, buttons.

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hey you know what all those knobs and levers you can probably get a job on the queen mary you know showing people how the ship used to run that’s true all right listen i could talk all day about my temperature woes but we’ve got one of our favorite guests over here no no no cj’s not here guys i don’t don’t think that who is who is it hey it’s bruce ford from lodging econometrics there he is

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There we go.

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Well, sorry, a little slow on the applause trigger, Bruce.

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I apologize.

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You deserve more than that.

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Happy holidays, my friends.

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Wonderful to be with you.

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Happy holidays.

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I’m trying to light a few things up in the background here, you know, and bring some joy to our wonderful, can we call this a Christmas Eve edition?

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Sure.

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Yeah.

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Why not?

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Christmas Eve edition of the Friday night on it.

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That’s it.

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That’s it.

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Yeah.

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That’s too funny.

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All right.

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I think we got to get right into this because I know I’m a little part.

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Bruce, what I love about when you come to the show is you’re not like Craig and I. You haven’t given up.

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We always drink beer now because we can’t handle anything else.

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But you, you bring originality.

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You bring style.

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You bring real cocktails here to Friday Night Out.

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What are you drinking tonight?

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Well, so a favorite holiday cocktail of mine that’s actually much simpler than many people think is we’re going with the espresso martini.

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Nice.

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So…

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Here we are.

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My homemade espresso martini.

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Hold on.

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We got a special guest, Amy Montgomery.

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Amy!

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Our number one fan and favorite elf.

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Hello, hello.

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How are you doing?

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Doing great.

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Doing great, guys.

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I love your hat.

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How do you say your… Don’t you know the song?

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That’s Hawaiian for Merry Christmas.

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Yeah.

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I love it.

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It’s their version of Feliz Navidad.

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Ah, gotcha.

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There we go.

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Feliz Navidad.

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So espresso martini, buddy.

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Yes.

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So, you know, the homemade version, very easy.

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Start with vodka of choice.

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Mm-hmm.

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Okay.

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Now, some people would use espresso vodka.

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I don’t dig on that.

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But what I do is I use the little can of Starbucks.

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Nice and easy.

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Glenn, you and I can do that.

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It’s easy.

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I like that.

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A little dash of this.

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And then shake it up over ice and you get this beautiful creation.

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Add the coffee beans as needed.

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It is my drink of choice on the road.

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Happy holidays, everybody.

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The only time I’ve ever had… Happy holidays.

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Cheers to everyone.

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The only time I’ve ever had that particular cocktail has been in casino resort environments with Bruce.

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What time of the morning was that?

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We will have a second cocktail selection at the end if we get there.

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I like that.

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Another homemade special, if you will.

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But the real reason that we’re here today and the topic of the story, okay, is things they didn’t teach you in hotel school.

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That’s right.

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So this is really cool.

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So Bruce’s family has been in the hospitality business for a long time.

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And this is a book that was put together when?

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In like the 80s?

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I’m going to say year two or three of the lodging conference.

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OK, so we’re talking before 2000.

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OK, and some of these team members, some of the people that wrote stories in here were a close knit group of people that included my dad and the original founder of the Lodging Conference, Morris Lasky.

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Guys like Steve Belmonte, Eric Pfeffer, many people that ran some of the larger hotel companies in the industry at the time.

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But also some of the very senior consultants in the industry that we grew up that we grew up with who have now retired.

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OK, Craig knows more than a few of these people.

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But the point here was a nice way of saying you’re fucking old, Craig.

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That’s the way I took it.

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Eduardo, what’s up, Ed?

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You smell like a Frito.

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Happy Merry Christmas.

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Happy Hanukkah.

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All that good stuff.

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Indeed.

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Thank you.

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Be happy.

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Merry Festivus to all.

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There we go.

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I got some problems with you people.

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I’m looking forward to airing my grievances with you.

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I’ve been saving them all year.

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So I’m very excited.

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I’m going to go down and do some feats of strength.

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How many bottles of wine are you opening?

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As many as it takes.

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I’m just fascinated with your culture.

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Hey, that’s a good one.

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Elections up here.

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Nice.

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That’s awesome.

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So at the end of the day, this might’ve been like, I think this could have been like the first planning committee when Morris said, Hey, I need to ask a few people to help me plan this conference out.

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I can’t come up with it all myself.

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And I believe it might’ve preceded the first time Morris ever rode a horse and

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into the general session at the Arizona bill.

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So you, you know, now you’re, you’re getting too far inside baseball.

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You have to explain, you have to explain a little bit more.

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So the logic conference was for many years, a, a growing event.

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Okay.

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The first time I probably ever went, it was four or 500 people.

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And then two years after I went, it was a thousand people and I’m a five-star general conference.

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I’ve been to more than 25 now.

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And we actually have two of the five-star generals.

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There’s only 14 of us.

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But the point here is that as it grew, Morris got more and more outlandish with trying to draw people to the first session in the morning on Tuesday of the conference week.

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So one year, we were at the Arizona Biltmore.

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They had built this beautiful new convention center

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which was just a double across the street from the main exhibit hall.

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And we’re all in there, and the room is jammed.

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Got to be 1,800 people in there.

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There aren’t seats.

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They’re pulling in seats into the back.

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And all of a sudden, the back conference room door is open, and Morris comes in on course with the $1,000 drawing in a knapstack with $1,001 bills.

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For anybody that’s there, throw your business card in.

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Right.

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$1,000 bills.

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The story of the $1 bills that were spent at the Arizona Biltmore back in the days are legendary.

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One person actually won $1,000 and then went and bought a keg and had a party.

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And we all know who it was.

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I’m sorry.

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And it wasn’t any of us.

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No, it was not.

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Let me make that clear.

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It was not.

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But many of us in the industry who have grown up in the hotel industry, the lodging conference still remains today, 27 years later, as one of the great successes in the business in September and now hosting at the JW Marriott Desert Ridge.

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Yeah, October coming up.

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Well, the best thing about that story, it was a great story, Bruce, but there’s one part that stood out to me.

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you’ve been going to lodging conferences for 25 years now, you said, which means the last time that you were not at a lodging conference, I was 11 years old.

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You know, I was in sixth grade.

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Wow.

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And you were I bet you were aspiring to be producing this show back then.

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Oh, he was aspiring to be a general manager.

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You know, all of my dreams have come true, let me tell you.

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There is no doubt about that, including the special gifts that your guests leave you in the lobby when you come in in the morning, right?

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Or all the gifts that I’ve received over the years during doing this show where nobody sends me anything fun.

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You know.

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That’s weird.

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I get a lot of stuff.

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That’s funny.

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Amy did send me something amazing, my paint by number.

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So Amy does get a pass.

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Working on it.

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You see, this thing called Three Little Kids takes a lot of time.

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But you can fix that, you know.

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What, get rid of them?

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I agree.

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No.

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He tried to sell them on eBay, but he kept getting rejected offers.

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Yeah, I couldn’t get the minimum to fix it.

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You got to pay down your interest sparing loan on those or you’re good?

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It’s just a complete, the loan is never ending.

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The interest is double the principal.

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Sounds like college, Glenn.

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Don’t get me started.

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I’d really rather focus on what Bruce brought to the table, this book.

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If somebody had told me how to do a calculation to figure out net present value before an investment, before I had kids, I would have made a much better decision.

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so so one of the first stories i wanted to share with everybody tonight was one that’s about that was my dad and his one of his stories about the first time he became the night manager at the then wayfarer inn in manchester new hampshire when he was still and

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Nice job, producer Dave.

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I was trying to do that.

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Give us an idea around what year or so this story probably took place.

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I’m going to say 1961.

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Turn the logo off, David.

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No, I think it would be better to just do that.

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As my dad would say, he always insisted that his work associate carry a notebook with them and suggest they consider having with their staff as well.

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So why he would insist that they write down everything is that they mutually do and they mutually agree to do.

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And neither of us forget what we were supposed to be working on, their respective roles and any plan or venue.

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It is an overhang.

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And he used to do this all the time.

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And as technology progressed, he didn’t necessarily invite the computer into the room either.

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It was just your notepad.

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So his first night on the job, his general manager asked him if he could come in early so he could acquaint me with the physical plant in case it was ever an emergency on his shift.

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And I visualized a short tour of the inn, some general instructions and to introduce to the assistant manager and then the real excitement, which was working with the NCR to do the night audit.

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Okay.

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and my aptitude and interest in analyzing mechanical things was minimal and after all a guy could get hurt i wasn’t very excited and the general manager was anxious to go home and i wanted to get on with the real job and little did i know this would be a recipe for disaster the tour begins here’s the boiler room over here’s the electrical panel this is the emergency generator and if we lose power

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And here’s the big wheel you turn for converting the system between heating and cooling, which is particularly important in the fall and the spring.

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Yeah.

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Outside the building, here’s the sprinkler system shutoff valve.

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Okay.

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And back to the front desk, here’s the fire alarm system with the various zone lights, and it’s connected to the fire departments.

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And they’ll be here in minutes, says the general manager.

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And here’s all the emergency telephone numbers in case there’s a problem.

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Finally, this is the incident log.

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And it’s very important.

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Make sure you write down in detail everything that’s unusual nature that happens on the night shift so we can pick up on it in the morning.

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This is obviously a significant system and one the manager felt was very important.

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And, well, he could count on me.

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My entries would be perfect, he says.

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It took about 45 minutes, and all the mechanical stuff seemed pretty perfunctory, and I nodded a lot and never made a note.

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We said goodnight, and I started training for my first managerial position in the hotel business, and one I acquired before I even graduated from college.

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Somewhere in the dark cobweb storage room in the bowels of the Wayfarer Inn is a worn, moldy incident log.

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that describes an excruciating and humiliating detail.

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This event, which occurred one very cold winter evening 37 years ago.

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I would date the book at 1998, by the way.

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Nice.

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It was 2.30 in the morning, and I was just finishing posting the guest folios on the NCR when I heard a loud thud in the lobby.

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Now 20 feet away from me, I walked over and on the floor, I found a two foot section of a cast iron pipe with a sprinkler head on one end and a giant knob of ice on the other end and a solid ice throughout the pipe.

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A bit puzzled, I picked up wondering where it had come from and boy, it was cold to the touch.

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And like Dick Tracy, I looked up, quizzically concluded it fell from the ceiling where there was now a gaping hole.

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Very interesting.

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Surely seemed like an item for the incident log.

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And I remembered an explicit detail so that both the manager and the maintenance man would have all the information they needed in the morning.

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Reflecting back, it sounded like as Niagara Falls and within minutes, the water supply from the entire sprinkler system erupted in torrents from the hole in the ceiling, drenching the New England antique furniture and expensive carpets and flooding the beautiful lobby.

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with dark, greasy, ice-clogged water full of antifreeze.

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I stood in amazement until the last drop fell.

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Not knowing what to do, I had no clue.

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What a disaster!

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Now I had to call the general manager.

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Seamlessly, I started my story in sequence.

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And when I got to the part when the pipe fell out of the ceiling, he quickly interrupted me and said,

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Stop talking, get off the phone, and quickly run outside room 16 and shut off the sprinkler system.

18:25.858 –> 18:27.179
You remember where it is, right?

18:27.239 –> 18:28.060
Right where I showed you.

18:29.761 –> 18:31.803
More sheepishly, I explained it was too late.

18:34.886 –> 18:37.728
I continue with the remaining gory details.

18:38.269 –> 18:42.973
There was a deadly, dead silence on the other end of the phone.

18:44.568 –> 18:50.151
The manager and the other owner were at the inn within a half an hour, and how embarrassing and how humiliating.

18:50.812 –> 18:54.214
I thought off the emergency sprinkler valve, and I didn’t make a note.

18:55.555 –> 18:56.896
Didn’t remember where it was.

19:00.678 –> 19:09.203
How stupid to have written a perfect incident report, but to be found with no notes of memory on what to do in an emergency.

19:09.363 –> 19:12.505
And since then, countless associates have hired

19:13.035 –> 19:13.815
Write it down.

19:14.176 –> 19:14.976
From the bear.

19:14.996 –> 19:18.998
And that’s what I called for insisting on this.

19:19.018 –> 19:22.901
And that’s now they know why.

19:23.321 –> 19:23.981
37 years later.

19:24.362 –> 19:24.662
Wow.

19:26.483 –> 19:26.963
That’s funny.

19:26.983 –> 19:32.686
And you read that like my dad used to read towards the night before Christmas on Christmas Eve.

19:33.147 –> 19:33.467
Yeah.

19:34.588 –> 19:36.228
I skipped a couple paragraphs.

19:36.329 –> 19:37.709
It was quite the story, though.

19:37.789 –> 19:42.252
But my dad, even, you know, till the day he was gone,

19:42.560 –> 19:43.160
Wrote notes.

19:43.280 –> 19:44.200
Yeah.

19:44.981 –> 19:47.161
And presented the notes when he’d come to the meeting.

19:47.461 –> 19:52.783
Hey, listen, we got breaking news over here.

19:52.843 –> 19:57.204
There’s a big candy cane hunt going on in South Florida right now.

19:57.504 –> 20:02.105
And the candy cane coordinator, Dr. Producer Suzanne herself, is taking a break from the action.

20:02.125 –> 20:05.386
Suzanne, how’s the candy cane placing going?

20:06.520 –> 20:08.041
Um, large candy canes are out.

20:08.081 –> 20:10.804
We’re waiting for the one or 200 small ones.

20:11.144 –> 20:15.928
Um, while all the kids are away and then the hot chocolate, which can’t really be hot chocolate.

20:15.948 –> 20:18.329
It’s going to have to be like iced hot chocolate down here.

20:18.910 –> 20:20.251
We’ll get put into place.

20:22.533 –> 20:23.774
Is it alligator chocolate?

20:25.495 –> 20:27.176
No, we, we stay away from that.

20:27.417 –> 20:29.178
I’ll leave that for you when you come to visit.

20:30.459 –> 20:31.800
You’re not going to find me in Florida.

20:31.820 –> 20:32.441
Yeah.

20:35.339 –> 20:36.380
That’s a no-go for Craig.

20:36.421 –> 20:38.443
Hey, David, you’re muted.

20:38.543 –> 20:40.045
Yeah, it’s the best way to handle Dave.

20:41.227 –> 20:42.889
Well, you know, I mute myself.

20:42.989 –> 20:43.650
It’s fine.

20:43.670 –> 20:48.958
Glad you unmuted yourself for that comment.

20:50.353 –> 20:50.974
Riveting stuff.

20:51.935 –> 20:52.756
Just riveting.

20:53.337 –> 20:53.737
Riveting stuff.

20:53.757 –> 20:56.620
I don’t think I’ve ever had a full screen like this before.

20:56.660 –> 20:58.543
I see six screens on board.

20:58.583 –> 21:01.226
Now, Bruce, that was a riveting story.

21:01.266 –> 21:01.746
It really was.

21:01.786 –> 21:03.729
I’m not being facetious when I say that.

21:03.829 –> 21:04.710
It was a great story.

21:05.270 –> 21:06.432
But I want to just have a quick question.

21:08.274 –> 21:10.337
Is Bruce officially taking the lead?

21:10.357 –> 21:13.242
I mean, I know he’s taking the lead from CJ, but has he just kind of run away from it?

21:13.562 –> 21:14.343
I have no idea.

21:15.225 –> 21:17.649
Oh, he’s up by at least four episodes.

21:17.849 –> 21:19.531
Yeah, it’s a lot.

21:19.692 –> 21:21.114
It’s a lot that Bruce is ahead by.

21:21.134 –> 21:22.977
So I think Bruce is finally, you know,

21:25.084 –> 21:27.006
Yeah, he’s taking the lead now.

21:27.246 –> 21:27.726
You know what?

21:28.267 –> 21:32.471
You could feel all glorious here at the end of the year, but you never know what’s going to happen going forward.

21:32.491 –> 21:33.451
So you’ve got to be vigilant.

21:33.672 –> 21:38.856
You’ve got to maintain that lead and keep working hard to debase yourself enough to want to keep coming back here.

21:39.196 –> 21:40.377
That’s it.

21:40.918 –> 21:41.739
And what is it?

21:41.799 –> 21:46.623
CJ lives like around the corner from you, so he could just show up even today and knock on your door.

21:47.664 –> 21:55.390
He’s actually out there right now banging to get in, but I didn’t want him to have to compete with Bruce tonight, so he can stay out there in the cold.

21:55.410 –> 21:59.293
Does this count include the time I called in from Disney World for the audit?

21:59.833 –> 22:00.333
Oh, I don’t know.

22:00.374 –> 22:01.054
I think it does, right?

22:01.274 –> 22:02.195
It does, yes.

22:02.575 –> 22:03.236
It does, yes.

22:03.276 –> 22:04.056
We take to heart

22:06.283 –> 22:09.965
Every time Bruce Ford joins the show, it commits to memory almost immediately.

22:11.806 –> 22:13.866
There’s really, you know, by the day.

22:13.906 –> 22:14.867
Always with us, Bruce.

22:14.927 –> 22:15.667
And second.

22:17.608 –> 22:23.591
Because the Friday before the conference in Los Angeles, I’m going to go to Las Vegas.

22:24.211 –> 22:26.132
So should I call in from Las Vegas?

22:26.632 –> 22:27.533
You probably should.

22:27.553 –> 22:28.793
You probably should.

22:28.813 –> 22:31.894
I think you should call in from every Friday at this point.

22:31.914 –> 22:34.796
There’s a story in this book about one of our good friends,

22:35.396 –> 22:39.058
that used to work as a towel boy at the Fontainebleau in Miami.

22:39.618 –> 22:39.738
Oh.

22:39.778 –> 22:41.679
His dad used to manage the hotel.

22:41.959 –> 22:46.180
First of all, how apropos now that the fountain flew in Las Vegas has officially opened.

22:46.200 –> 22:47.941
Did you guys see the room service bill?

22:47.961 –> 22:49.362
Glenn’s working there as a towel boy?

22:49.422 –> 22:51.563
Two Fiji waters and a coffee.

22:52.303 –> 22:52.623
What now?

22:53.644 –> 22:56.885
The room service bill at the new Fontainebleau for two Fijis and a coffee.

22:56.905 –> 22:58.345
60 bucks.

22:58.405 –> 22:58.906
I saw that.

22:58.926 –> 22:58.906
67.

22:58.946 –> 22:59.326
Well, you know.

23:05.015 –> 23:11.721
I mean, I think we’ve all paid the unfair rates of drinks in a Vegas hotel many times in our lives.

23:11.741 –> 23:15.104
No, you just sit at the bar and put money into the video poker machine.

23:15.184 –> 23:17.747
You don’t pay for your drinks.

23:17.887 –> 23:23.392
I mean, the room service that Annie ordered at freaking JW for Click two years ago was like 90 bucks.

23:24.673 –> 23:28.676
When I got that bill, I was kind of like, um, what did you do?

23:28.716 –> 23:30.178
I wasn’t even mad at them, I was mad at her.

23:32.128 –> 23:34.529
She had a bowl of fruit, a yogurt, and a cup of coffee.

23:34.549 –> 23:42.810
That’s actually what it was, I think.

23:43.031 –> 23:44.391
He texted me during click.

23:44.791 –> 23:45.791
She’s like, I made a mistake.

23:45.811 –> 23:46.391
I’m like, what?

23:47.011 –> 23:48.532
She’s like, I ordered room service for breakfast.

23:48.552 –> 23:49.252
I’m like, that’s fine.

23:49.272 –> 23:49.812
She’s like, it’s $87.

23:50.032 –> 23:53.753
I’m like, what the hell did you order?

23:53.933 –> 23:55.993
And she’s like, just eggs and fruit.

23:56.093 –> 23:58.354
And I’m like… Champagne.

23:58.374 –> 23:58.934
Yeah.

24:00.678 –> 24:03.600
There’s a Starbucks a half a block down the street.

24:03.660 –> 24:04.260
Just go there.

24:04.280 –> 24:05.581
There’s one in the lobby.

24:05.601 –> 24:07.142
What are you talking about?

24:08.643 –> 24:11.865
Well, that was a Starbucks, too, that me and Fox went to before Disney in February.

24:11.885 –> 24:14.407
See, I know that area very well now, Craig.

24:14.467 –> 24:18.269
Just call me Checkout Anaheim, Mr. Checkout Anaheim.

24:18.309 –> 24:21.351
By the way, I have a gripe with you, too, sir.

24:21.571 –> 24:21.992
Oh, boy.

24:22.412 –> 24:22.912
Oh, boy.

24:23.352 –> 24:23.533
Oh, boy.

24:23.573 –> 24:24.393
You have the nerve.

24:24.693 –> 24:27.955
You have the nerve to call yourself Mr. Checkout California.

24:27.975 –> 24:28.536
The nerve.

24:29.229 –> 24:33.230
to call your conference, California Lodging Investment Conference, the nerve.

24:34.391 –> 24:36.271
All things hospitality in California.

24:36.611 –> 24:39.572
And you don’t even know what the hell Glen County, California is.

24:40.413 –> 24:43.574
You should know about every county in California, Craig.

24:43.614 –> 24:46.014
You are selling thousands of promises.

24:46.074 –> 24:46.995
All 28 of them, I should know.

24:47.015 –> 24:47.635
Every single one.

24:47.655 –> 24:54.237
You should know every town, square mile, every little detail, real estate, property value, tax assessments, everything.

24:54.997 –> 25:05.442
As soon as the sponsors come on board to fund Checkout California and we’re on the road, we will have all those details.

25:05.822 –> 25:13.506
As a New Yorker, I know we have Albany County, Allegheny County, Bronx County, Broome County, Cattaraugus County, Cayuga County.

25:13.586 –> 25:17.288
I could go on with all 62 counties, but I’m not.

25:17.328 –> 25:21.830
I could tell you the exact placement of a car wash in Rome, Verona, New York.

25:23.888 –> 25:24.789
I’m not even kidding you.

25:26.150 –> 25:32.475
You know, I don’t think you are, but that’s also sounding very sad, David.

25:32.595 –> 25:34.177
Yeah, that is sad.

25:34.597 –> 25:37.840
But B to the F, this is such a cool book.

25:37.860 –> 25:42.063
I want to hear another story, and I know that Craig’s got one and I’ve got one.

25:43.399 –> 25:50.606
Stay tuned because soon we’re going to have our annual celebration of Christmas songs written by Jews.

25:50.666 –> 25:51.466
So I’m excited for that.

25:51.486 –> 25:52.047
Stick around.

25:53.148 –> 25:54.589
Well, I still need to hear before we end today.

25:54.609 –> 25:56.251
I want to hear about your Jewish Christmas plans.

25:56.471 –> 25:57.292
That’s our year.

25:57.352 –> 25:57.632
Yeah.

25:57.672 –> 25:58.493
Well, we’ll do all.

25:58.513 –> 26:00.194
We’re going to do all of that.

26:00.234 –> 26:01.035
So it’ll be very exciting.

26:01.075 –> 26:02.096
But Bruce, what’s the next story?

26:02.877 –> 26:07.781
If you have time, you should play Ed’s Twas the Night Before Christmas YouTube video.

26:08.301 –> 26:09.082
Oh, yeah, yeah, yeah.

26:09.122 –> 26:09.743
We’ll get banned.

26:10.290 –> 26:13.471
We can’t do anything on YouTube where the YouTube police come and punch Glenn in the face.

26:15.472 –> 26:16.553
Yeah, it’s not nice.

26:16.573 –> 26:16.833
Sorry.

26:18.014 –> 26:21.595
During the winter, I’ve got my refrigerator over there.

26:21.755 –> 26:25.517
Yeah, so I’ve got to go grab another beer over here.

26:25.897 –> 26:27.878
Well, let’s do that Fontainebleau story.

26:28.538 –> 26:29.159
Hold on, Bruce.

26:29.199 –> 26:33.901
Before you go to that story, can you tell people real quick, and we’ll do this a couple times, where can people get this book?

26:34.662 –> 26:36.423
I’m not sure this book is in print.

26:36.463 –> 26:37.364
You can’t.

26:37.544 –> 26:39.925
This is only seven copies.

26:40.186 –> 26:44.108
This book was buried in my dad’s personal items at his house.

26:44.688 –> 26:50.872
And why the hell didn’t you guys send me this, what, 10 years ago before I got in the hotel so I would have known better?

26:51.233 –> 26:54.315
I’m actually going to give you a choice, okay?

26:54.515 –> 26:57.256
We can tell a story told by Bjorn Hansen.

26:57.797 –> 26:57.957
Yep.

26:58.567 –> 27:01.088
Or we can tell a story told by David Schwartz.

27:01.128 –> 27:02.368
Which one do we want to do next?

27:02.388 –> 27:03.549
I want your Fountain Blue story.

27:04.069 –> 27:05.249
Oh, I think Bjorn.

27:06.449 –> 27:07.290
You think Bjorn?

27:07.310 –> 27:09.090
Glenn, you’re the deciding vote.

27:09.170 –> 27:11.191
No, I mean, you want to go down the Fountain Blue route.

27:11.211 –> 27:12.151
So let’s go there.

27:12.471 –> 27:16.792
So our friend David Schwartz, Miami Dolphin fan, I’m sorry.

27:17.052 –> 27:18.813
But, you know, big game for you this weekend.

27:20.018 –> 27:28.486
At the tender age of eight or nine, I had my first job in the hotel business as a towel boy on the pool deck at the Fountain Blue Hotel in Miami Beach.

27:29.227 –> 27:38.456
Primarily, my job was to give out towels to the guests and cover their chair loungers with the largest and fluffiest beach towels I’d ever seen.

27:39.177 –> 27:41.900
And to this day, they don’t make them like that anymore.

27:43.021 –> 27:53.686
Since I wasn’t being paid a salary or an hourly wage, I was primarily working for the few dollars that my grandfather, who developed and ran the hotel, gave me plus tips.

27:54.726 –> 28:03.930
One day, a woman from somewhere up north, quote, her pale white skin led me to this conclusion, came to the pool and asked for two chaise lounges.

28:05.031 –> 28:07.132
And following the pool deck, boy,

28:07.779 –> 28:17.151
Wu placed two pads on the wooden loungers, and I proceeded to put a beach towel on each one of them, and each towel easily covered the entire lounger.

28:17.812 –> 28:24.761
The woman sat down and instantly remarked how soft and large and colorful the towels were.

28:25.566 –> 28:35.392
She gave me a $5 tip, and as she pressed it into my hand, she then proceeded to ask me how many of the towels would fit in her large suitcase.

28:35.932 –> 28:41.275
Being a naive young child, I guessed at the number five.

28:41.295 –> 28:46.038
She then remarked, well, I’ll be needing three more at the end of the day, please.

28:52.121 –> 28:53.242
Oh, that’s priceless.

28:53.722 –> 28:54.943
That’s priceless.

28:56.034 –> 28:56.874
Oh, my God.

28:58.575 –> 29:03.317
So that’s one of those that they didn’t tell you before you got into the hotel industry.

29:03.337 –> 29:06.639
That’s like your free beer hour at your hotel, right, Dave?

29:07.779 –> 29:08.580
Oh, yeah, tons of that.

29:08.920 –> 29:10.801
Yeah.

29:12.061 –> 29:13.122
Tons of those going on here.

29:14.358 –> 29:16.739
Glenn, how many ashtrays have you taken from hotels?

29:18.239 –> 29:19.480
None in the last 15 years.

29:19.500 –> 29:22.521
Yeah, I haven’t seen an ashtray in forever.

29:23.821 –> 29:24.001
Yeah.

29:24.301 –> 29:31.023
I remember being once at the Beverly Hilton like six or seven years ago and stepping out onto the balcony and there was an ashtray there.

29:31.043 –> 29:32.544
I’m like, what is this?

29:32.564 –> 29:35.945
I haven’t seen one of these things in forever.

29:36.845 –> 29:37.025
Yeah.

29:37.365 –> 29:41.447
So, Craig, you got a story to read real quick, right?

29:41.967 –> 29:42.667
Yeah, I do.

29:43.738 –> 29:44.639
Find my glasses.

29:46.521 –> 29:52.888
So again, this is from a private publication of the things they never taught me in hotel school.

29:53.429 –> 29:59.896
A collection of laughable real life stories from leaders in today’s hotel industry circa 1998.

30:01.561 –> 30:03.122
So when do I get my inside copy?

30:03.622 –> 30:04.962
You don’t.

30:05.443 –> 30:10.705
I’ve got one of these little binders on, and I think I’m going to have to pop this baby off.

30:11.025 –> 30:13.486
Because, I mean, talk in 1998.

30:14.186 –> 30:18.688
We barely had computers that could have files saved back then.

30:18.708 –> 30:21.029
That’s got Kinkos all over it there.

30:21.069 –> 30:21.789
Yeah.

30:21.910 –> 30:23.710
That’s what it’s going to take.

30:23.730 –> 30:24.711
That’s what it’s going to take.

30:25.691 –> 30:27.312
Depending on when I –

30:28.174 –> 30:29.994
You’ll get a gift from me soon enough.

30:30.575 –> 30:31.475
Thank you, Bruce.

30:31.795 –> 30:37.416
Depending on when in 98 that was, I was also 11 years old or 12, depending on the time of the year.

30:38.256 –> 30:38.596
Thank you.

30:38.616 –> 30:39.537
You’ve never grown up.

30:40.297 –> 30:40.537
No.

30:41.197 –> 30:41.597
Agreed.

30:42.637 –> 30:45.218
Although the last week and a half has aged me tremendously.

30:45.238 –> 30:48.619
Yeah, you’re getting a little gray there in the beard.

30:51.099 –> 30:52.780
It’s being on this show all the time.

30:55.573 –> 30:56.354
Colonel Sullivan.

30:56.915 –> 30:57.295
All right.

30:57.355 –> 30:58.456
We got a story for you.

30:59.237 –> 31:02.259
When is a Coke a drink?

31:04.341 –> 31:16.472
Several times throughout my career, I had to deal with the Secret Service, whether it was for foreign dignitaries, a presidential hopeful, or the current resident of the Oval Office.

31:17.613 –> 31:21.937
I had plenty of experience as a young man in college, the Secret Service officer.

31:23.032 –> 31:29.473
became quite friendly with me as they stayed at a beach resort by us in Key Biscay.

31:30.474 –> 31:39.635
When the disgraced former president of the United States, Nixon, was around the corner at the Winter White House.

31:40.576 –> 31:46.797
But one time, I dealt with the Secret Service in the role as guardians of the treasuries.

31:48.027 –> 31:59.316
One afternoon, when I was the assistant manager of a hotel, I was beat to meet with the Secret Service officers and security in the lobby.

31:59.957 –> 32:10.986
Assuming that some sultan or prince was coming to town, I met with the agents thinking that my afternoon would be spent working out preliminary security arrangements.

32:12.007 –> 32:12.667
I was wrong.

32:15.229 –> 32:17.031
The agents introduced themselves

32:17.910 –> 32:19.692
to me and showed me their credentials.

32:21.073 –> 32:30.663
They were investigating two counterfeiters of US savings bonds who had just been arrested across the river in Cambridge.

32:34.087 –> 32:40.454
When they told me that they wanted to look at the room, I inquired whether they had a search warrant.

32:40.953 –> 32:43.615
They asked if they needed to get one.

32:43.855 –> 32:47.358
I said no, but if they had one, I would like to see it.

32:47.739 –> 32:51.041
As an innkeeper, I had the right to inspect the room.

32:53.123 –> 32:57.607
The two suspects were male and female and had obviously been on a shopping spree.

32:58.968 –> 33:02.711
He had new suits from a men’s store across the street.

33:03.171 –> 33:07.895
She had a closet stuffed with new clothes, still in garment bags.

33:08.936 –> 33:15.000
The security officer and I stayed out of the way as the two agents undertook their search.

33:16.200 –> 33:26.027
One of the men was inspecting a large jar with white powder and was dipping his finger into it and tasting it.

33:26.907 –> 33:30.109
After doing this several times, he asked his partner to taste it.

33:31.190 –> 33:36.233
His partner, too, tasted it three times and couldn’t determine what it was.

33:38.046 –> 34:04.331
partner turned to me and asked if i knew coke i exclaimed innocence i told them i couldn’t tell coke from pepsi they again asked me to taste it they handed me the jar now that’s the label on the jar and pointed to it it’s powder douche i said you should have seen those two turn green

34:12.404 –> 34:13.085
Oh, good Lord.

34:13.125 –> 34:14.145
How long ago was that?

34:15.326 –> 34:17.668
Well, that’s in the 60s, too.

34:19.950 –> 34:21.191
Oh, wow.

34:21.911 –> 34:25.954
That was at the Boston Park Plaza is where the property was.

34:25.974 –> 34:27.355
They were talking about Cambridge, Mass.

34:27.475 –> 34:29.197
And now part of the Hilton family.

34:29.477 –> 34:29.777
Yes.

34:30.438 –> 34:31.118
Back in the day.

34:31.658 –> 34:32.599
Yeah.

34:32.619 –> 34:36.102
Those two Secret Service agents are now security guards at that hotel.

34:41.598 –> 34:42.259
That’s too funny.

34:42.539 –> 34:42.839
All right.

34:42.879 –> 34:48.561
So I got a real quick one that I would like to throw in there.

34:48.982 –> 34:51.202
And this one is from Bob Hazard.

34:51.563 –> 34:58.185
At the time, he was chairman of Creative Hotel Association, but he was the former chairman and CEO of Choice Hotels back in the day.

34:58.225 –> 35:00.306
Whatever happened to that company?

35:00.926 –> 35:01.387
Anyone here?

35:01.567 –> 35:02.247
I don’t know.

35:02.267 –> 35:04.328
I don’t hear much about them anymore.

35:04.688 –> 35:05.268
Yeah, anyway.

35:05.629 –> 35:09.251
Anyway, Bob says, one night at 3 a.m., the phone rang at home.

35:09.291 –> 35:10.632
Half asleep, he answered the phone.

35:11.012 –> 35:14.895
This is one of your guests at the Comfort Inn in Omaha, Nebraska, a rough voice said.

35:15.235 –> 35:16.376
I want to change rooms.

35:16.996 –> 35:20.059
Lightly, he asked, have you discussed this with the front desk?

35:20.339 –> 35:22.380
Aren’t you the head honcho?

35:22.620 –> 35:23.221
He shouted back.

35:23.461 –> 35:25.742
Don’t you have the authority to get me a new room?

35:26.163 –> 35:27.804
He added testfully.

35:29.105 –> 35:31.086
What’s wrong with the room you’re in, I asked.

35:31.226 –> 35:32.867
It’s on fire, he said.

35:33.087 –> 35:33.227
Whoa!

35:35.253 –> 35:37.534
Give me your room number, and I’ll call you right back.

35:37.574 –> 35:41.917
I called the front desk at the Comfort Inn in Omaha and told them to check on the man in room 242.

35:42.237 –> 35:49.242
Sure enough, the man who had a little bit too much to drink had dropped a lighted cigarette in the wastebasket.

35:49.302 –> 35:50.042
It was on fire.

35:50.363 –> 36:01.369
But even intoxicated, he had the wherewithal to call the reservation center, ask for the name of the company chairman and CEO, and got his home phone number from information.

36:01.389 –> 36:01.930
Wow.

36:03.817 –> 36:07.399
We got the blaze in time over the whole hotel went up in smoke.

36:08.019 –> 36:20.365
And he finishes by saying, after that, I always put in my job description that one of my primary job responsibilities was improving customer satisfaction with a particular emphasis on putting out fires.

36:23.086 –> 36:28.909
I’m more concerned about how the guy got his home phone number.

36:30.182 –> 36:30.842
Information.

36:30.862 –> 36:32.083
411, David.

36:32.143 –> 36:38.024
Well, dude, back in the day, okay, we’re talking this stuff happened in the 70s and 80s.

36:38.584 –> 36:39.825
All right, hold on, hold on.

36:39.985 –> 36:46.226
I’m getting word here that Dr. Susan is required to be outside.

36:46.286 –> 36:49.367
There’s some candy cane action that she absolutely must attend to.

36:50.990 –> 36:51.530
Sorry, y’all.

36:51.570 –> 36:57.514
You know, it’s like 68 degrees here and my candy canes are going to melt if I don’t get outside.

36:57.534 –> 37:03.438
So Merry Christmas.

37:03.478 –> 37:04.839
Thank you.

37:04.919 –> 37:05.959
Less than half that here.

37:05.999 –> 37:06.620
Appreciate you.

37:06.660 –> 37:07.660
Careful of the gators.

37:08.161 –> 37:12.283
Yeah.

37:13.324 –> 37:16.406
So if you’re, if you’re a golfer, we’ve moved on to drink too.

37:16.526 –> 37:16.686
So

37:17.190 –> 37:20.932
If you’re a golfer, you might be familiar with the Arnold Palmer.

37:21.632 –> 37:23.653
Okay.

37:23.673 –> 37:25.374
The mix of iced tea and lemonade.

37:25.714 –> 37:26.094
Okay.

37:26.615 –> 37:32.177
Well, you probably have seen the very graphically oriented John Daly.

37:32.798 –> 37:40.962
So if you’d like to flavorize the Arnold Palmer, you get Tito’s and make it a John Daly.

37:41.462 –> 37:41.762
Nice.

37:42.382 –> 37:43.283
There you go.

37:43.763 –> 37:44.623
I like that, too.

37:45.704 –> 37:45.864
Mm-hmm.

37:47.017 –> 37:52.780
Now, Glenn, I used to have a sales team that worked for me, and some of these guys really enjoyed their vodka.

37:53.680 –> 37:53.920
Yeah.

37:53.960 –> 37:55.040
We’ve got a sales team.

37:55.060 –> 37:55.921
Wait, hold on, hold on.

37:56.261 –> 37:58.702
Are you telling us people like to drink in the hospitality industry?

37:59.402 –> 38:00.183
Yeah.

38:00.323 –> 38:00.963
No.

38:01.363 –> 38:03.764
Wait, I figure we’ve got to bring up this one.

38:03.784 –> 38:10.707
News, breaking news.

38:10.767 –> 38:12.348
People like to drink in the hotel.

38:12.368 –> 38:12.448
Yeah.

38:16.121 –> 38:18.764
You know, I think it’s 50-50 drinking and smoking now.

38:19.064 –> 38:20.106
Yeah.

38:20.486 –> 38:22.969
Although what people are smoking has completely changed.

38:23.289 –> 38:23.509
Right.

38:23.730 –> 38:23.910
Right.

38:23.990 –> 38:24.270
Yeah.

38:24.350 –> 38:26.613
It’s not lit cigarettes in the trash can.

38:27.133 –> 38:27.734
Very true.

38:28.295 –> 38:31.899
So you have a couple of recipes to bring to the next sales meeting, Craig?

38:32.304 –> 38:33.364
No, no, no, no, no.

38:33.965 –> 38:35.125
I don’t drink vodka anymore.

38:35.866 –> 38:41.028
And neither did my sales reps after our meeting, our Monday morning meeting.

38:41.208 –> 38:43.609
I said, look, you guys like to drink and that’s fine.

38:44.429 –> 38:50.032
But I’d prefer that you drink whiskey or scotch or something else because I want people to know that you’re drunk and not stupid.

38:54.333 –> 38:55.074
Well, I could buy that.

38:57.216 –> 38:57.636
That’s great.

38:58.017 –> 39:06.584
Now, you know, one of the things that I love about Christmas is that I don’t have to go visit friends and family.

39:07.165 –> 39:07.986
Chinese food.

39:08.026 –> 39:09.127
That’s your favorite thing.

39:09.247 –> 39:10.107
Don’t lie.

39:10.147 –> 39:12.530
Yeah, dude, bro.

39:12.770 –> 39:13.530
We’re going to get there.

39:13.550 –> 39:14.251
We’re going to get there.

39:14.992 –> 39:15.192
What?

39:15.252 –> 39:15.772
Chinese food?

39:16.313 –> 39:17.234
About your Jewish dinner.

39:18.519 –> 39:18.759
Yeah.

39:18.979 –> 39:20.100
Well, are you ready?

39:20.260 –> 39:23.601
Should we do a brand new segment?

39:24.221 –> 39:27.682
An annual tradition, actually, here over at Friday Night.

39:27.722 –> 39:29.602
It’s something that I’m proud to present every year.

39:29.622 –> 39:40.886
And I’m talking about… That’s right.

39:41.886 –> 39:45.007
It’s my annual celebration of Jews cashing in on Christmas.

39:47.793 –> 39:57.019
And did you know some of your favorite Christmas songs out there were actually written by folks, members of my tribe out there?

39:57.099 –> 40:05.665
So not only did we give you the baby Jesus, but we gave you some of your favorite songs that you celebrate with your family around the tree every year.

40:05.705 –> 40:16.613
So while you’re singing all of these beautiful songs that we’re going to talk about in this next segment, remember, I think I’m going to go see Wonka and go to Green Tea and have some great Chinese food.

40:18.414 –> 40:20.675
I love this picture of Santa with the.

40:20.695 –> 40:21.675
I like that.

40:22.016 –> 40:22.416
All right.

40:22.456 –> 40:31.160
So I’ve got a list this year of 11 great songs that we that hopefully we all love for for the holidays.

40:31.200 –> 40:36.263
And I will say I had no idea that this was the thing until I was an adult.

40:36.283 –> 40:37.784
But I’ve always loved Christmas music.

40:37.824 –> 40:38.684
There’s something about it.

40:38.784 –> 40:39.745
I love this holiday.

40:40.245 –> 40:43.789
It’s one of my it’s one of my favorite times of years because we get to all be together.

40:44.269 –> 40:52.197
There’s everyone kind of slows down for a minute and focuses on loving each other and being really kind and benevolent to each other.

40:52.217 –> 40:53.278
So you got to love a holiday.

40:53.599 –> 40:55.881
That’s all about that sort of a thing.

40:56.362 –> 41:01.287
But I also want to say my first song, Chestnuts Roasting on an Open Fire by Mel Torme.

41:01.667 –> 41:02.448
We all know that one.

41:02.861 –> 41:25.722
that’s a good one right jack frost david does it right jack frost david does it right jack frost david does it yeah yeah and uh one of my honestly yeah yeah and uh one of my honestly yeah yeah and uh one of my honestly one of my favorite christmas songs uh one of my favorite christmas songs uh one of my favorite christmas songs uh uh let it snow the weather outside is uh let it snow the weather outside is uh let it snow the weather outside is frightful frightful frightful and the fire is so delightful right i and the fire is so delightful right i and the fire is so delightful right i love that one but if there’s no let it love that one but if there’s no let it love that one but if there’s no let it snow let it snow let it snow let it snow let it snow let it snow let it snow let it snow let it snow let it snow let it snow let it snow let it snow and then we got snow and then we got

41:25.902 –> 41:27.143
Santa baby.

41:27.543 –> 41:28.263
I like that one.

41:28.423 –> 41:32.705
That was written by two Jewish composers, Joan Javits and Phil Springer.

41:32.725 –> 41:36.506
You know what I think is great about Christmas music?

41:36.606 –> 41:47.170
I can’t help but think every single year when I keep hearing those songs, all of the people who own the publishing rights to them, I’m like, I always wonder how big their December check is that they get in January.

41:47.330 –> 41:50.411
Why do you think Mariah Carey is still around?

41:50.471 –> 41:51.572
I mean, what?

41:56.256 –> 42:12.570
that must make her so much money every single oh god 2.6 million on average according to some website somewhere that’s according to the desert news deseret news deseret news

42:13.837 –> 42:14.097
Wow.

42:14.557 –> 42:17.479
I go there for all my Mariah Carey financial information.

42:17.559 –> 42:19.860
So that’s a really good one.

42:20.000 –> 42:28.405
Glenn, just think of the amount of money the Hallmark channels are paying for all those Christmas movies and for royalties on the music.

42:28.805 –> 42:31.487
Well, listen, guys.

42:32.207 –> 42:40.872
Once we’re done with this segment, I have the brand new exclusive Christmas song that’s going to make millions and millions of dollars released here on

42:42.321 –> 42:44.102
Exclusively for our Friday Night Audit guests.

42:44.122 –> 42:46.183
So you finish up, man, and I’ll show you what you got going on.

42:46.203 –> 42:46.423
All right.

42:46.523 –> 42:48.023
Not released exclusively.

42:48.063 –> 42:49.424
It’s been around for a couple of years.

42:49.464 –> 42:51.305
But it’s a classic in waiting.

42:51.325 –> 42:54.386
An already won in the Hausman household over here.

42:54.406 –> 42:56.327
We’ve been playing it on loop since Labor Day.

42:56.647 –> 42:57.167
But moving on.

43:00.441 –> 43:01.121
Why so late?

43:01.421 –> 43:04.142
Storm started signing Christmas stuff in August.

43:04.482 –> 43:05.942
Christmas in July, Glenn.

43:05.982 –> 43:06.623
Come on.

43:06.823 –> 43:07.203
All right.

43:07.523 –> 43:12.864
Next we got, it’s the most wonderful time of the year.

43:13.064 –> 43:18.586
Written by George Weil and Eddie Pola, another dynamic Jewish duo.

43:19.566 –> 43:22.507
They played up in the Catskills and stuff.

43:22.947 –> 43:23.467
Oh, my God.

43:24.247 –> 43:30.028
Bernard Weissman, one of these guys, co-wrote the theme song to Gilligan’s Island.

43:30.728 –> 43:31.068
What?

43:31.568 –> 43:31.828
Yep.

43:31.848 –> 43:32.789
Are you kidding?

43:33.389 –> 43:34.129
I am not kidding.

43:34.169 –> 43:35.389
I love that show.

43:35.449 –> 43:37.029
That was my favorite show.

43:37.549 –> 43:38.530
Never actually watched it.

43:38.550 –> 43:39.290
David knows.

43:39.550 –> 43:41.130
Never watched a single second of it.

43:41.170 –> 43:42.230
Couldn’t tell you anything about it.

43:42.550 –> 43:44.271
You weren’t even 11 yet.

43:44.311 –> 43:46.591
You were just sparkling your daddy’s eye.

43:48.311 –> 43:48.551
Yeah.

43:49.232 –> 43:50.332
Or an itch in his pants.

43:50.452 –> 43:50.812
One of the two.

43:53.952 –> 43:55.613
Number five on our list.

43:56.253 –> 43:59.995
Silver bells, silver bells.

44:00.676 –> 44:03.297
It’s Christmas time in the city.

44:03.437 –> 44:05.278
Written by Ray Evans and Jay Livingston.

44:05.839 –> 44:09.320
And then probably the most famous Christmas song of all.

44:10.301 –> 44:13.943
I’ve been dreaming of a white Christmas.

44:14.043 –> 44:14.283
Right?

44:14.343 –> 44:14.944
That’s a good one.

44:15.564 –> 44:16.124
Oh, my God.

44:16.424 –> 44:16.865
Then we got…

44:18.466 –> 44:22.129
Rudolph the Red-Nosed Reindeer, Rockin’ Around the Christmas Tree.

44:22.149 –> 44:23.471
I love this one.

44:23.571 –> 44:24.752
Holly Jolly Christmas.

44:24.932 –> 44:26.193
And then Silver and Gold.

44:26.373 –> 44:32.518
And then to round out the list, Walkin’ in a Winter Wonderland, which is a really great one as well.

44:32.678 –> 44:34.320
I love that.

44:35.220 –> 44:35.721
So there we have.

44:43.100 –> 44:43.460
baby.

44:47.345 –> 44:52.872
Glenn, you’re going to put the Jewish playlist up as a post on the notes here for this.

44:53.573 –> 44:55.155
I possibly really, I really should.

44:55.175 –> 44:55.255
Yeah.

44:58.214 –> 44:58.794
I think so.

44:59.335 –> 45:01.296
Yeah, for sure.

45:01.876 –> 45:08.920
So I’m looking forward to the holidays that are coming up, and I hope you guys have an amazing Christmas.

45:09.020 –> 45:12.542
But Dave, you want to bring us to the next part of our show?

45:12.562 –> 45:24.189
Yeah, listen, we have an amazing, again, okay, fine, not exclusive, but it’s going to be one that you’re going to be hearing on radio stations for a long, long time.

45:30.436 –> 45:54.272
this is good we could avoid uh ed’s copyright takedown by us doing commentary over it and stuff like that right it was a night before christmas and all through the house not a creature was stirring not an itty-bitty mouse the stockings were hung by the chimney with care in hopes that saint nicholas

46:00.533 –> 46:02.875
Me and Aaron were snug in the bed.

46:02.955 –> 46:04.177
Thoughts of meeting Ninja Turtles.

46:04.217 –> 46:05.478
Be dancing in their heads.

46:05.578 –> 46:08.040
My white inner flannels and me in the buff.

46:08.320 –> 46:09.281
I just passed out.

46:09.401 –> 46:10.723
Long day.

46:10.783 –> 46:15.707
We had enough.

46:15.827 –> 46:18.470
Went banging, clanging out on the lawn.

46:18.770 –> 46:19.971
Staring at the ceiling.

46:20.011 –> 46:21.112
What is going on?

46:21.372 –> 46:22.373
I ran to the window.

46:22.574 –> 46:23.755
Looked through the glass.

46:24.035 –> 46:24.956
Saw it fly by.

46:25.016 –> 46:25.817
Said, kiss my…

46:31.787 –> 46:45.270
Gasher, Dancer, Prancer, Vixen, Comet, Cubit, Donner, Blitzer.

46:47.010 –> 46:52.491
One, two, three, four, five, six, seven, eight flying reindeer hauling this crate.

46:52.571 –> 46:54.971
Ain’t no doubt I knew who it was.

46:55.251 –> 46:56.212
Check it out, kids.

46:56.232 –> 46:57.452
It was Santa Claus.

47:00.450 –> 47:01.271
Santa Claus?

47:01.311 –> 47:02.713
I said Santa Claus.

47:03.093 –> 47:10.602
Old fat guy in a big white suit with a fluffy white beard and big black boots.

47:10.622 –> 47:12.945
I looked at the moon and flew to the zoo.

47:13.165 –> 47:14.227
Then I heard a big boom.

47:14.247 –> 47:15.588
He was in my living room.

47:21.115 –> 47:22.176
Fell down the chimney.

47:22.336 –> 47:27.244
Oh, see, before I said, if you had a knot, you could have used the front door, but he ignored me, man.

47:27.544 –> 47:30.889
Went straight to work, dumped all the toys, and turned with the jerk.

47:38.342 –> 47:40.783
All right, we’re going to get nailed on that one with you, too.

47:40.843 –> 47:44.184
He put a finger to his nose and then spun around.

47:44.204 –> 47:46.765
Shot back up the chimney, he was getting out of town.

47:46.785 –> 47:49.265
So I ran to the window, looked into the night.

47:49.706 –> 47:51.886
Just in time to see him flying out of sight.

47:51.906 –> 47:54.507
But before he left, he had one thing to say.

47:54.987 –> 47:57.108
Everybody have a great Christmas Day.

47:58.134 –> 48:00.016
Merry Christmas, y’all.

48:33.945 –> 48:36.746
We had so much fun making that.

48:36.906 –> 48:39.867
Those were Ed’s fraternity brothers from Virginia Tech.

48:40.327 –> 48:41.808
ATO was a fraternity.

48:42.348 –> 48:50.210
And they came down one weekend and we decided to, because he’d been rapping that song to his kids since they were really, really little.

48:51.031 –> 48:55.512
And there’s a part at the end of that that’s really kind of cute with his daughter and son.

48:56.032 –> 49:00.414
But yeah, we were up to like three o’clock in the morning drinking and just having a good time.

49:02.816 –> 49:09.180
The studio that we recorded it in is just down the street at Savage Mill, so we were able to walk down there and stumble home, which was great.

49:09.200 –> 49:10.181
There you go.

49:10.461 –> 49:11.001
That works.

49:11.501 –> 49:12.542
Awesome job.

49:12.582 –> 49:13.763
Thank you for playing that.

49:13.803 –> 49:14.843
That’s so much fun.

49:15.284 –> 49:16.024
That was great.

49:16.144 –> 49:19.766
That was the best part of the show.

49:19.927 –> 49:22.108
I don’t know.

49:22.168 –> 49:23.429
Bruce’s stories were good, too.

49:23.469 –> 49:28.692
Can I add one more story about my first experience of managing a hotel?

49:28.872 –> 49:29.673
Oh, my God.

49:29.973 –> 49:31.514
Yes, please.

49:32.662 –> 49:35.123
So I’d worked for the company for three months.

49:35.563 –> 49:36.423
I like that picture.

49:37.284 –> 49:46.327
And we were running the Eastland Hotel in Portland, Maine, which is another classic that my dad used to run many years before that.

49:47.467 –> 49:50.768
And so dad’s come up and he said, look, we’re going to take over the hotel.

49:50.808 –> 49:52.589
You should come up, get some experience.

49:52.609 –> 49:53.989
Why don’t you come up for the weekend?

49:54.009 –> 49:56.410
You know, you work at the hotel for a week or something.

49:56.430 –> 49:58.111
They give you a room there.

49:59.611 –> 50:01.772
Portland’s only an hour from where I live, so.

50:02.298 –> 50:03.299
I said, okay, sounds cool.

50:04.480 –> 50:09.484
So I go up to the hotel and I’m getting the tour and, you know, training up and everything like that.

50:09.664 –> 50:13.267
And I think the GM was going away for the weekend.

50:13.387 –> 50:18.731
So I was not in charge all weekend, but I was for the nighttime.

50:19.592 –> 50:27.618
And the first night that I was there, that famous band Fish was in town.

50:27.939 –> 50:28.259
No way.

50:30.689 –> 50:40.774
So Eastwood Hotel was the biggest hotel close to then called Cumberland County Civic Center, or the 4C, if you will.

50:40.794 –> 50:44.376
They make great breadcrumbs, too, by the way.

50:44.716 –> 50:45.176
They do.

50:45.877 –> 50:50.819
And so I’m in the hotel, and they said Fish is in town, and I’m like, oh.

50:53.717 –> 50:55.678
So I had never really.

50:55.698 –> 51:00.041
And even at that point, I’m out of college, but I had only heard fish a couple of times.

51:00.522 –> 51:02.763
OK, so it wasn’t really my thing.

51:02.843 –> 51:04.284
I was more of a deadhead.

51:04.905 –> 51:08.627
And so I walk into the hotel.

51:08.687 –> 51:14.331
I’m kind of standing behind the desk and I’m not really doing the doing at the desk because I still really haven’t learned how to do that.

51:14.371 –> 51:16.473
But I’m just kind of the manager on duty, if you will.

51:17.288 –> 51:24.074
And I see two kids, couldn’t have been more than 16, walking through the lobby, got a big case of beer over their shoulder and everything like that.

51:24.114 –> 51:27.216
And I’m like, oh, all right, let’s see what’s going on here.

51:27.837 –> 51:33.842
So I walk into the, and I just walk into the elevator with them.

51:33.882 –> 51:37.745
And I’m like, okay, I’m going to need to see your ID and your ID.

51:37.985 –> 51:39.847
And I said, you guys are going to the same room, right?

51:40.608 –> 51:41.568
I said, okay.

51:42.209 –> 51:42.469
Well-

51:44.491 –> 51:49.173
He can’t consume any alcohol in the hotel, and if he comes back drunk, we’re going to call the cops.

51:49.553 –> 51:52.774
I said, you can’t be facilitating it.

51:52.814 –> 51:53.894
He’s not going to drink, sir.

51:54.094 –> 51:54.715
Okay, fine.

51:54.995 –> 51:55.555
All right, fine.

51:55.575 –> 52:01.177
I said, about a half an hour later, I’m walking through the hotel, and the whole place smells like weed.

52:03.200 –> 52:04.802
I mean, the whole hotel.

52:04.822 –> 52:06.163
That’s weird.

52:06.423 –> 52:11.629
I couldn’t believe it.

52:11.649 –> 52:11.989
Wow.

52:13.070 –> 52:17.134
Every entrance in the hotel was attempted to be compromised that night.

52:17.334 –> 52:18.776
No one wanted to walk past.

52:19.335 –> 52:24.559
The front door, because you had to walk in the front door right past the desk and onto the elevators.

52:25.060 –> 52:29.243
And these elevators were so classic, they actually had a spot to have an operator on them.

52:30.224 –> 52:38.250
And so I sat in the elevator after the concert went out, just sitting in the elevator, running the elevator up and down.

52:41.499 –> 52:44.120
So that was my first night as the night manager.

52:44.200 –> 52:45.021
That’s hysterical.

52:45.241 –> 52:46.582
One to remember for sure.

52:46.622 –> 52:47.682
Oh, that’s funny.

52:47.702 –> 52:50.424
I can’t believe that story’s never come up before.

52:50.444 –> 52:51.224
Yeah.

52:51.824 –> 52:52.725
Now you were too drunk.

52:57.027 –> 52:58.088
No, he wasn’t too drunk.

52:58.108 –> 53:00.929
He was participating in too much of that fish fun.

53:00.989 –> 53:02.090
Yeah.

53:02.170 –> 53:04.371
I’ve told it to Glenn before, but he might have been drunk.

53:06.390 –> 53:08.171
I’m sure.

53:08.191 –> 53:14.695
It’s coming up on 6 o’clock already, and we still have a very important conversation to have.

53:15.015 –> 53:15.315
We do?

53:15.355 –> 53:23.240
We need to know what’s going on, because let me tell you guys, I am dreaming of a Jewish Christmas.

53:28.262 –> 53:30.663
Which Chinese restaurant are we eating at?

53:30.863 –> 53:37.806
This year we’re going to be a green tea restaurant in Stony Brook, Long Island.

53:37.826 –> 53:38.826
It’s really great.

53:38.846 –> 53:42.308
It’s really focused on authentic Chinese cuisine.

53:42.348 –> 53:46.409
So no General’s chicken or anything like that going on over there.

53:46.589 –> 53:47.290
Oh, we ho folk.

53:50.252 –> 53:50.952
So that’ll be great.

53:51.333 –> 53:57.735
Also, I think we might take in a Wonka that day, although Godzilla minus one is the runner up for the movie.

53:57.795 –> 53:59.636
So who knows what’s going to happen?

54:00.036 –> 54:01.036
I’m pushing towards Wonka.

54:01.096 –> 54:02.957
I thought this movie was not going to be good.

54:03.517 –> 54:10.800
Just look dumb from the previews, but word on the word is from all of these, you know, reviewers, it seems pretty good.

54:10.900 –> 54:12.261
So what the hell?

54:12.381 –> 54:13.281
Don’t trust them.

54:15.102 –> 54:16.222
Listen, I’m in it for the popcorn.

54:16.262 –> 54:17.643
I don’t really care either way.

54:18.826 –> 54:20.868
Godzilla Minus One, I’ve heard, was very good, too.

54:22.429 –> 54:22.609
Yeah.

54:22.729 –> 54:25.071
Although, it’s not connected to the Monsterverse.

54:25.111 –> 54:27.513
It’s a whole separate… Correct, because it’s from Toho.

54:27.933 –> 54:31.035
So, is this a Christmas afternoon, or are you doing Christmas Eve?

54:31.856 –> 54:35.519
No, Christmas Eve, we’re going to be at my buddy Brian’s house for their Hanukkah party.

54:36.459 –> 54:43.505
A lot of us non-religious Jews do our Hanukkah parties not during Hanukkah, because it’s better to do it right now, around the Christmas-y time.

54:43.565 –> 54:43.985
It’s better.

54:44.185 –> 54:44.966
It’s more festive.

54:45.406 –> 54:47.367
It’s like, when Hanukkah’s too early, it’s just…

54:48.752 –> 55:01.848
know it’s not i’m not ready for that yeah have any of you um seen or gonna see dream scenario with nicholas cage it’s his newest one never heard of it oh did he say he’s retiring or something like that after this

55:03.240 –> 55:03.880
I don’t know.

55:04.260 –> 55:08.141
He was on an NPR interview a couple of days ago.

55:08.401 –> 55:11.082
And gosh, he’s been in it for like 45 years.

55:11.522 –> 55:24.245
But this is one of five scripts that he has had over the course of his lifetime where he did everything he possibly could to get the role and changed nothing on the script.

55:25.265 –> 55:26.406
Leaving Las Vegas.

55:27.586 –> 55:50.790
vampire kiss some others adaptation those are some other ones that were really really iconic roles for him but this is supposed to be one like that so i’m kind of anxious to see it nick cage is one of those that that’s worth a binge day to do all the nick nick cage movies for sure oh i i showed ed the um the the meme clip of nicholas cage and filing alphabetically

55:51.735 –> 55:52.556
Have you ever seen that one?

55:52.576 –> 55:53.196
No.

55:53.837 –> 55:55.779
Oh, well, you should go watch it.

55:55.819 –> 56:06.248
But it’s classic Nick Rage, you know, Cage Rage, where he just about trying to find a file and it’s not filed properly and everything’s supposed to be filed.

56:06.268 –> 56:07.009
He starts…

56:08.120 –> 56:13.883
The alphabet, you know, A, B, C, D, E, F, G. But he’s just screaming it and just, you know, Nicolas Cage.

56:13.903 –> 56:14.563
That’s funny.

56:14.803 –> 56:15.463
Hilarious.

56:15.704 –> 56:17.164
Oh, I could buy this.

56:17.244 –> 56:20.686
David looks like he’s just laughing hysterically about that.

56:20.786 –> 56:22.627
He doesn’t go through that every day.

56:22.987 –> 56:25.308
Yeah, the levity coming from his curse.

56:25.328 –> 56:25.748
You know what?

56:26.108 –> 56:27.269
I know what the problem is.

56:27.729 –> 56:29.110
He’s excited for this.

56:37.127 –> 56:42.609
I was honestly, you know, as a kid on Christmas morning, just trying to be quiet, contain my excitement.

56:42.629 –> 56:43.529
But we are finally here.

56:43.549 –> 56:44.950
It’s Christmas morning.

56:45.250 –> 56:46.570
The guests are here.

56:47.210 –> 56:47.951
Let’s do this.

56:50.672 –> 56:51.512
Amy, let’s start with you.

56:51.552 –> 56:52.712
You got a shameless plug tonight?

56:53.933 –> 56:54.633
Shameless plug?

56:55.832 –> 56:56.632
Not really.

56:56.652 –> 56:59.433
You know, I work for a construction company.

56:59.453 –> 57:00.433
We do fun stuff like that.

57:00.473 –> 57:11.255
But I am so excited to spend Christmas with my grandbaby.

57:11.315 –> 57:13.096
He’s such a sweetheart.

57:13.156 –> 57:20.437
He’s growing up so fast and just we can’t wait just to hug on him and kiss on him and just spoil him rotten for a couple of days.

57:21.549 –> 57:23.891
Is it weird to have a grandson that’s a stuffed fox?

57:23.952 –> 57:25.333
And who’s that weird kid?

57:25.353 –> 57:28.435
Yeah, that’s the stuffed animal right there.

57:28.616 –> 57:29.536
That is so freaking cute.

57:29.576 –> 57:29.857
I love that.

57:29.957 –> 57:30.217
BDF?

57:35.712 –> 57:36.673
Shameless plug.

57:37.333 –> 57:44.599
I am getting to see my newest granddaughter with the whole family coming up for New Year’s.

57:45.200 –> 57:48.783
But we just have the kids have their their new house.

57:48.803 –> 57:52.946
So we’re going over there for Christmas this year.

57:52.986 –> 57:53.146
Nice.

57:53.166 –> 57:54.087
Not at my house.

57:54.127 –> 57:55.348
We’re going over there.

57:56.049 –> 57:58.331
So I’m looking forward to that.

57:59.051 –> 58:03.595
And in a happy holiday season to everybody for all celebrates them.

58:04.848 –> 58:05.349
Merry Christmas.

58:05.389 –> 58:06.329
Happy holidays to everybody.

58:06.389 –> 58:10.832
Enjoy the next week or so until 2024, which is crazy to think that that’s where we are already.

58:13.214 –> 58:13.794
Have some fun.

58:13.854 –> 58:14.615
Have some family.

58:14.635 –> 58:16.676
Have some fights even.

58:16.696 –> 58:19.138
Just enjoy the time together.

58:19.658 –> 58:25.522
We are so far into the future now that even movies when I grew up didn’t say years this far in the future.

58:25.542 –> 58:26.963
It’s crazy, right?

58:28.588 –> 58:30.329
Like 2022 is like as far as they got.

58:30.349 –> 58:32.411
Yeah, yeah, yeah, right.

58:32.671 –> 58:33.071
It is.

58:33.091 –> 58:34.072
We are in the future.

58:34.813 –> 58:44.299
Yeah, everybody, just have a great Christmas and holiday season, and let’s hopefully have a peaceful and wonderful 2020.

58:47.452 –> 58:47.772
That’s it?

58:48.233 –> 58:48.633
That’s it.

58:49.253 –> 58:49.674
Awesome.

58:50.094 –> 58:51.635
Are we doing a show next Friday or no?

58:52.155 –> 58:52.396
Yes.

58:52.976 –> 58:53.977
Yeah, supposedly.

58:54.037 –> 58:55.658
Okay, so we’ll be together before the new year.

58:55.978 –> 58:56.639
Yeah, yeah.

58:56.699 –> 59:01.222
I’m going to do my annual standing on a street corner before a Phish concert show.

59:01.382 –> 59:03.884
So you’re going to have tremendous service.

59:03.944 –> 59:05.205
It’s going to work out really well.

59:05.225 –> 59:06.446
It’s going to be really fabulous.

59:06.506 –> 59:07.347
Tune in for that.

59:08.067 –> 59:09.169
I love it.

59:09.289 –> 59:18.620
I’d like to plug the fact that while we were on air, No Vacancy was named the number one podcast from this PR agency that we work with.

59:18.840 –> 59:23.625
Thank you for recognizing us.

59:23.726 –> 59:25.347
We really appreciate it.

59:26.629 –> 59:33.737
Also, I’ve just got a gig right after Alice on Wednesday the 24th.

59:33.777 –> 59:35.018
Sorry, my calendar’s over there.

59:35.058 –> 59:36.200
I believe it’s Wednesday the 24th.

59:36.240 –> 59:42.367
I’ll be the luncheon keynote speaker at Global Hospitality Talks at the Mayborn in Beverly Hills.

59:42.947 –> 59:44.208
So come out for that.

59:44.308 –> 59:50.272
Also, I’ll be featured at First Hospitality’s annual event, Remington Hospitality’s annual conference.

59:50.552 –> 59:55.095
And next fall, I just booked Red Roof’s annual conference as well.

59:55.155 –> 59:58.077
So, hey, want to have me at your conference?

59:58.497 –> 59:59.198
Reach out to me.

59:59.338 –> 01:00:05.582
And better yet, if you don’t want to have me, we could work out a deal for you and I will stay away.

01:00:05.722 –> 01:00:06.723
Don’t you worry about that.

01:00:06.743 –> 01:00:07.203
I’m here to help.

01:00:07.603 –> 01:00:09.144
And installment plans accepted.

01:00:09.164 –> 01:00:12.546
That’s right.

01:00:13.047 –> 01:00:17.209
You know, you’re already putting money every month away for those Christmas gifts.

01:00:17.249 –> 01:00:20.131
Why not give the gift that keeps on giving up?

01:00:20.151 –> 01:00:22.613
Alice Design Plus, you know, the one after Alice.

01:00:26.927 –> 01:00:29.470
No, I’m not going to be going to that.

01:00:29.590 –> 01:00:32.553
Although now I might be, I think I’m going to be in the area now.

01:00:32.613 –> 01:00:34.795
I might wind up doing that after all.

01:00:35.055 –> 01:00:35.856
So we’ll see.

01:00:36.336 –> 01:00:37.337
It’s cheap.

01:00:38.258 –> 01:00:39.219
It’s not that expensive.

01:00:39.239 –> 01:00:40.100
You’re already out there.

01:00:41.861 –> 01:00:44.744
I’m not leaving till Thursday afternoon, so I will be around.

01:00:45.387 –> 01:00:51.949
Well, I was originally going to leave on Wednesday, but now all of that’s – now that’s changing because I got this gig.

01:00:52.209 –> 01:00:54.630
But that’s a little too much information.

01:00:54.650 –> 01:00:55.230
You’re right.

01:00:55.270 –> 01:00:56.290
You all don’t need to know that.

01:00:56.490 –> 01:01:04.973
But what you do need to know is that we will be back next week and get ready to see me standing on a street corner in the cold.

01:01:05.093 –> 01:01:07.894
So that will be – You won’t be seeing much of you because you’ll be frozen.

01:01:07.934 –> 01:01:08.974
The sound will be terrible.

01:01:09.535 –> 01:01:10.115
I know.

01:01:10.135 –> 01:01:10.615
We’ve had an –

01:01:11.035 –> 01:01:13.177
Extra long audit.

01:01:13.197 –> 01:01:17.379
Extra long audit tonight because the occupancy is so good.

01:01:17.940 –> 01:01:20.322
We had six for occupancy tonight, right?

01:01:20.542 –> 01:01:23.864
Yeah, but the quality of everybody’s call is so bad.

01:01:23.944 –> 01:01:24.945
I’ll send you links.

01:01:25.865 –> 01:01:27.186
I’ll send everybody out links.

01:01:27.226 –> 01:01:29.948
Just drop in and say hi and close out the year with us.

01:01:30.048 –> 01:01:32.270
This is basically the hotel tonight, crew.

01:01:34.065 –> 01:01:39.031
Yeah, so next week will just be a lot of sharing of love, sharing holiday messages, good spirit and all that.

01:01:39.071 –> 01:01:41.734
If you guys want to come on the show, let us know.

01:01:42.254 –> 01:01:42.975
We’ll send you a link.

01:01:42.995 –> 01:01:44.096
We’ll just bring everybody on.

01:01:44.136 –> 01:01:48.281
We’ll have a few minutes conversation with everybody, and you’ll get to watch me like –

01:01:50.296 –> 01:01:50.837
Yeah.

01:01:50.957 –> 01:01:55.062
All right, everybody.

01:01:55.363 –> 01:01:56.104
We’ll see you next week.

01:01:58.307 –> 01:02:02.132
So for Craig, Dave, Amy, see you all later.

01:02:02.152 –> 01:02:02.853
Merry Christmas.

01:02:02.934 –> 01:02:04.115
Happy holidays.

01:02:04.155 –> 01:02:05.597
Goodbye, everybody.

01:02:05.617 –> 01:02:05.998
Don’t talk.