00:18.803 –> 00:20.005
I’ve ever seen in my life.

00:20.065 –> 00:21.106
What is that all about?

00:22.047 –> 00:31.779
Holy shit, dude.

00:32.400 –> 00:33.601
What have we done?

00:33.622 –> 00:35.183
The mistakes that we’re making right now.

00:35.264 –> 00:36.125
Unbelievable.

00:45.997 –> 00:47.558
Haunted is right, Craig Sullivan.

00:47.598 –> 00:48.899
How are you doing tonight, buddy?

00:49.400 –> 00:49.980
Great, brother.

00:50.000 –> 00:50.641
How are you?

00:50.661 –> 00:52.102
You’re not at home.

00:52.582 –> 00:53.483
No, I’m not at home.

00:53.503 –> 00:54.303
You’re on the road.

00:54.684 –> 00:55.184
I’m on the road.

00:55.224 –> 00:57.005
We will reveal the mystery situation.

00:57.085 –> 01:00.388
But first, Craig, I got to know what time it is.

01:00.408 –> 01:02.790
It’s finally time for an audit.

01:03.090 –> 01:03.670
Finally.

01:24.244 –> 01:31.446
Everybody, welcome to One and Only Friday, and I don’t have the only show in hospitality that takes you to the most exotic locations on Earth.

01:31.806 –> 01:36.587
From Framingham, Massachusetts, it’s me, Glenn Hausman, and that’s Holiday Craig Sullivan.

01:36.607 –> 01:37.248
How you doing, buddy?

01:37.848 –> 01:38.588
I’m doing great.

01:38.668 –> 01:40.668
Just remember, don’t say Beetlejuice.

01:40.728 –> 01:41.889
You know who will show up.

01:41.969 –> 01:43.189
Dude, be careful.

01:43.229 –> 01:43.749
That’s one.

01:43.789 –> 01:44.910
You can’t two more times.

01:44.950 –> 01:46.130
You’re screwed over here, buddy.

01:50.196 –> 01:51.117
God.

01:51.157 –> 01:54.521
Next thing you’re going to be talking about Voldemort and stuff like that will ruin everything.

01:54.801 –> 01:57.003
No, somebody else just did that the other day.

01:57.123 –> 01:57.384
So.

01:57.584 –> 02:02.049
Oh, my God.

02:02.575 –> 02:05.176
So why are you on the road today?

02:05.356 –> 02:07.737
All right, so I’m wrapping up my last business trip of the year.

02:07.757 –> 02:12.238
I had a great meeting today with my good friends over at Pizzeria Uno.

02:12.258 –> 02:13.778
So I’m doing some strategic advisory.

02:13.798 –> 02:18.179
So I’m coming at you today from their Framingham, Massachusetts restaurant.

02:18.199 –> 02:19.880
I’m really excited to be here.

02:20.340 –> 02:26.987
So much fun to help work to get them into the hotel side of it through franchising and F&B.

02:27.247 –> 02:28.408
So that’s going to be pretty exciting.

02:28.448 –> 02:34.354
But I’m also getting my son, Ben, right after the show from his college and then driving home.

02:34.474 –> 02:35.435
Hey, what’s up?

02:35.516 –> 02:37.257
Hope everyone’s doing well out there.

02:39.038 –> 02:40.999
I may be mistaken, but I don’t think so.

02:41.599 –> 02:46.541
But doesn’t Ben go to the most expensive university in the nation?

02:46.881 –> 02:48.081
No, no, no.

02:48.382 –> 02:49.222
He does not.

02:49.282 –> 02:50.682
It’s only like the second or third.

02:50.742 –> 02:56.644
It’s Jake, my other son, who goes to it.

02:56.985 –> 03:01.086
Why do you think I always look like I’m about to have a stroke every three seconds?

03:01.646 –> 03:04.967
Yeah, especially when that bill rolls in every month.

03:05.107 –> 03:06.708
I’ve had 14 of them today alone.

03:09.022 –> 03:10.503
been terrible.

03:10.883 –> 03:12.544
All right.

03:12.824 –> 03:15.085
So anyway, Craig, I’ve got a great guest today.

03:15.105 –> 03:20.147
I’d love to bring him up because not only is he a great guest, but I’d like to start drinking this drink you have here too.

03:20.667 –> 03:21.208
There we go.

03:21.388 –> 03:26.130
Hey, we’ve got the one and only Dr. Jeffrey O from the International Hospitality Institute.

03:26.150 –> 03:26.610
Yay!

03:32.185 –> 03:33.045
How are you, Jeffrey?

03:33.545 –> 03:34.525
I am doing terrific.

03:34.586 –> 03:35.826
I’m feeling even better now.

03:35.846 –> 03:40.887
I was mentioning to you prior to coming on live that I’ve been a little bit under the weather.

03:41.287 –> 03:43.247
Came back from an international vacation.

03:43.287 –> 03:47.308
I had some amazing sunny weather that landed in really, really cold weather.

03:47.348 –> 03:50.329
And I’ve been not quite myself, but I’m bouncing back.

03:50.949 –> 03:54.210
I feel even better now getting such an amazing welcome from you.

03:54.330 –> 03:55.410
And thank you.

03:55.430 –> 03:56.110
You’re very kind.

03:56.670 –> 03:58.451
Thank you for being here.

03:59.332 –> 04:00.773
Always great to see you, Jeffrey.

04:01.213 –> 04:03.695
It is, but before we talk to him, let’s do this.

04:09.719 –> 04:14.882
I’ve only got 54 minutes to drink, Jeffrey, so I want to get to this as quickly as possible.

04:14.923 –> 04:15.563
You know what I’m saying?

04:16.305 –> 04:19.587
I don’t think you’re drinking anything alcoholic tonight because you’re not feeling well.

04:19.627 –> 04:20.388
That’s so fly, no.

04:20.848 –> 04:22.709
And Craig has to drive somewhere.

04:22.729 –> 04:23.930
I’m going to break the internet.

04:24.350 –> 04:24.670
Yeah.

04:25.090 –> 04:29.693
And I do have to drive tonight, but I’m allowed to have one beer, so I’m going to be enjoying this blue moon.

04:29.733 –> 04:31.534
So cheers to everybody.

04:31.674 –> 04:32.275
Cheers.

04:32.575 –> 04:33.696
And a happy hour, Lance.

04:33.716 –> 04:41.220
You can taste the difference, Glenn.

04:42.273 –> 05:07.166
yeah you can you can i grew up that’s a i think this is a you know i like to get to the hard topics dr jeffrey on this particular show you know forget no vacancy so are you coke or pepsi kind of a guy because here people that were raised here in the united states you know we were raised on team coke or team pepsi depending on how your family went did you uh what was your experience with that

05:07.898 –> 05:10.180
I actually used to be a Coke guy, right?

05:10.220 –> 05:13.282
Until I stopped really drinking soda.

05:13.322 –> 05:19.266
I’ve not been drinking sodas and I tend to be more passionate to stronger beverages.

05:19.926 –> 05:25.550
When I do have something other than tequila and scotch, I love a good scotch.

05:25.931 –> 05:28.412
I also have Guinness every now and then.

05:28.653 –> 05:30.474
But I’ve not had sodas in quite a while.

05:30.494 –> 05:33.936
I used to like Coke, but I’ve not been having that for quite a while.

05:34.056 –> 05:35.918
I can blame it on medical reasons.

05:36.078 –> 05:37.619
I don’t know if that would be acceptable, but

05:38.199 –> 05:43.943
Uh, no, I think that you should, I think that you should blame it.

05:44.363 –> 05:52.449
And doc, you know, it’s kind of the same way I grew up in, you know, in the seventies and eighties as a, in a Coca-Cola house.

05:52.569 –> 05:54.490
And it was a ritual every day.

05:54.510 –> 05:55.571
I’d come home from school.

05:55.591 –> 05:58.333
I have a can of soda and every night at dinner.

05:58.733 –> 06:00.293
I’d have a can of soda.

06:00.733 –> 06:05.114
And we didn’t realize that that was not a great thing to be doing.

06:06.054 –> 06:09.715
But sometime in college, I discovered the magic of water.

06:09.735 –> 06:13.316
I had no idea this existed my entire childhood.

06:13.336 –> 06:14.716
I wish someone would have told me about it.

06:17.757 –> 06:21.257
It would have been great to know about it early on.

06:21.317 –> 06:24.678
So I did that for a number of years, and then I just went straight to pretty much

06:24.991 –> 06:25.992
booze and coffee.

06:26.112 –> 06:26.312
Yes.

06:26.412 –> 06:29.755
Don’t forget the coffee.

06:30.395 –> 06:30.996
That’s a bus.

06:31.376 –> 06:36.120
You know, the day you call me Glenn and say, you know what, I’ve given up coffee and I’m drinking bud.

06:37.361 –> 06:39.563
That’s where we’re going to have you take it away.

06:44.046 –> 06:46.068
Nothing against the good folks at Anheuser-Busch.

06:46.148 –> 06:48.730
I do not prefer a Budweiser.

06:48.950 –> 06:50.331
Not my, not my beer of choice.

06:50.452 –> 06:50.592
Yeah.

06:50.732 –> 06:51.152
Yeah.

06:52.677 –> 06:54.998
But it’s never been my beer of choice.

06:56.158 –> 06:59.339
I don’t want to step into a political quagmire or anything like that.

06:59.379 –> 07:00.639
No, you don’t.

07:01.520 –> 07:02.100
Not at all.

07:02.220 –> 07:05.241
And I’m sure you’ve got folks listening to every misstep.

07:06.421 –> 07:07.101
Well, yes.

07:07.141 –> 07:08.562
There’s always someone listening.

07:08.622 –> 07:10.382
You said the wrong thing.

07:10.422 –> 07:11.783
Now you’re going to get in trouble.

07:12.303 –> 07:12.943
Right.

07:13.223 –> 07:15.344
If only people cared enough to do it.

07:15.364 –> 07:18.125
Oh, we care, Glenn.

07:18.185 –> 07:18.705
We care.

07:19.025 –> 07:44.661
recognize us yeah you know after all these years i feel like we’re the only people that haven’t been canceled craig we’re doing something wrong on this show i know i know well you know what it is we’re not being paid so let us go on for as long as we want i don’t know is there a streamer’s guilt coming glenn i don’t know i’m jewish i have everything guilt

07:54.183 –> 08:18.748
oh god that was good that’s hilarious that was good so jeffrey are you ready for the holidays i think i’m getting ready i haven’t got my shopping done yet i’m always the guy who wishes the last minute and i run into the mall just before the doors close so that’s me i’ve not got my shopping done yet but i think i still have a few days to get it done i tried to do some shopping online but i’ve not been able to get most of it done so

08:19.412 –> 08:21.193
I am ready, at least mentally I’m ready.

08:21.574 –> 08:24.696
I’ll be pretty much checked out until mid-January.

08:25.356 –> 08:25.496
Right.

08:25.576 –> 08:29.539
I don’t usually proselytize, but Jeffrey, it’s not too late to convert to Judaism.

08:29.559 –> 08:30.560
You get a free pass.

08:32.970 –> 08:36.114
It’s a unique once in a lifetime opportunity because comic is over now.

08:36.414 –> 08:37.115
That’s right.

08:37.275 –> 08:37.676
That’s right.

08:37.716 –> 08:38.136
It’s over.

08:38.156 –> 08:39.037
That’s it.

08:39.378 –> 08:39.878
That’s it.

08:39.959 –> 08:40.399
I love it.

08:40.419 –> 08:42.001
Sorry, kids.

08:42.061 –> 08:42.161
Over.

08:42.181 –> 08:43.082
You were in school.

08:43.283 –> 08:43.563
Sorry.

08:51.192 –> 08:53.212
Is that what you’re going to tell Ben?

08:53.232 –> 08:53.753
Sorry, Ben.

08:53.873 –> 08:54.613
Hanukkah’s over.

08:54.633 –> 08:55.453
You were in school.

08:57.073 –> 08:59.534
You know, honestly, my kids don’t really need anything.

08:59.554 –> 09:01.334
They don’t really want anything.

09:01.434 –> 09:03.435
So I’m very lucky in that way.

09:03.475 –> 09:06.535
But that being said, I love the Christmas holiday.

09:06.655 –> 09:08.816
It is such a fun time of year.

09:08.916 –> 09:19.058
I think, you know, no matter what your background is, I love the whole idea of it being something that brings people together and wishes and all of that kind of stuff.

09:20.373 –> 09:20.613
Love it.

09:20.913 –> 09:26.356
It’s just the bill in January where you go, oof.

09:26.436 –> 09:28.817
I feel like I should go to a priest for this, but I have a confession.

09:30.638 –> 09:32.379
I can play dominoes better than you.

09:32.399 –> 09:43.825
I grew up with two Jewish parents, but for a number of years we had a Christmas tree because my parents wanted me to appreciate this American holiday that we had.

09:43.865 –> 09:45.286
You’re not the only one.

09:48.038 –> 09:48.979
That is sweet.

09:49.920 –> 09:52.843
That’s just absolutely sweet.

09:52.883 –> 09:54.425
I love that.

09:54.705 –> 09:58.689
I probably would have done that for my kids, but I’m far too lazy to go through all that.

10:02.271 –> 10:05.113
Amazon was created for Glenn, okay?

10:05.193 –> 10:07.055
Totally.

10:07.315 –> 10:09.577
My wife bought us these Hanukkah lights to hang on the house.

10:09.597 –> 10:10.818
We still haven’t gotten to it yet.

10:12.039 –> 10:12.819
Oh, boy.

10:13.179 –> 10:17.102
Who was supposed to hang them, you or the kids?

10:18.443 –> 10:19.384
No, the kids were away.

10:20.445 –> 10:21.486
You were supposed to hang them.

10:21.526 –> 10:22.346
Hey, there’s Arnie.

10:24.568 –> 10:25.309
Yeah.

10:25.349 –> 10:26.669
We have one now.

10:26.689 –> 10:27.350
There you go.

10:27.770 –> 10:29.051
This is Okamaji.

10:29.071 –> 10:30.132
You know Santa Israel.

10:30.212 –> 10:31.933
No, I do.

10:32.293 –> 10:32.713
I do.

10:33.414 –> 10:35.375
I partied with him one night in Vegas.

10:35.415 –> 10:36.415
You don’t even want to know.

10:37.256 –> 10:41.238
Was that at the Palms or was that at the Venetian?

10:41.258 –> 10:44.921
Yes, it was Palms 2003 at the Playboy Club.

10:45.181 –> 10:46.482
It was early January.

10:46.502 –> 10:48.743
He was regaling me stories about cookies and milk.

10:48.823 –> 10:49.443
It was fascinating.

10:50.695 –> 10:52.657
And now being lactose intolerant.

10:54.138 –> 10:56.521
He’s got a star of David on the top of his Christmas tree.

10:56.541 –> 10:57.141
I love it.

10:57.161 –> 10:58.142
There we go.

11:00.456 –> 11:24.697
few days ago i was watching one of my uh favorite christmas movies uh bad center you know it’s just completely outrageous i was watching it like each time i watch it i just it’s just absolutely hysterical it’s like it turns the idea of christmas on its head yeah and it’s just completely subversive and just irreverent what’s a great movie nonetheless and that’s something something funny moving you know yeah yeah

11:25.877 –> 11:28.698
I love good Christmas movies for sure.

11:29.279 –> 11:34.081
Craig, do you have a favorite Christmas movie?

11:34.261 –> 11:41.905
I was going to say it was The Great Escape because it seems like my dad always had that on at Christmas time.

11:41.985 –> 11:45.526
Or was playing in a rerun theater by the house every year.

11:45.866 –> 11:46.127
Right.

11:47.207 –> 11:53.110
But, you know, I’d probably say, you know, as an adult, you know, I’m

11:54.629 –> 11:57.791
You know, I think that the Die Hard is a Christmas movie.

11:57.971 –> 11:59.172
So that’s always been one of my favorites.

11:59.192 –> 12:00.133
I knew you were going there.

12:00.153 –> 12:00.793
Okay.

12:01.374 –> 12:04.876
But I got to say Bad Santa is another good one.

12:04.896 –> 12:06.237
You know.

12:06.786 –> 12:16.056
There’s a few of them, and now there was one that I just saw that was made this year, and it’s called A Jolly Good Christmas.

12:17.017 –> 12:22.424
And believe it or not, okay, I’m going through my TV system.

12:22.464 –> 12:27.049
There’s 4,000 channels, and I end up on the Hallmark channel.

12:28.147 –> 12:29.528
And that movie is on.

12:30.908 –> 12:32.669
And it’s like, it was great.

12:33.229 –> 12:35.570
And, you know, it takes place in London and it was great.

12:35.910 –> 12:37.051
Yeah.

12:37.111 –> 12:41.032
Arnie loves March of the Wooden Soldiers every year on Channel 11 in New York.

12:41.293 –> 12:45.714
W-P-I-X.

12:45.894 –> 12:49.976
I’ve not seen either of the movies you just mentioned, but I certainly would love to check them out, you know.

12:49.996 –> 12:52.297
Yeah, I’ve not seen either one of those.

12:52.737 –> 12:53.758
I love Christmas movies.

12:53.818 –> 12:55.959
I mean, I love the whole thing of Christmas.

12:55.999 –> 12:56.459
I mean, just…

12:57.651 –> 12:58.571
It’s just amazing.

12:58.631 –> 13:00.492
I mean, it’s my favorite time of the year.

13:00.512 –> 13:02.412
It just grabs my spirit.

13:03.012 –> 13:07.853
Well, Jeffrey, you got to join Glenn and I in July because we always do a Christmas in July show.

13:08.294 –> 13:08.714
Oh, really?

13:08.734 –> 13:08.854
Okay.

13:08.874 –> 13:10.774
We’ve got the shirts for it and everything.

13:10.794 –> 13:12.455
Looking forward to that.

13:12.495 –> 13:13.455
That should be a blast.

13:14.335 –> 13:15.355
Looking forward to that.

13:15.915 –> 13:17.576
Yeah, we got to do a six months of St.

13:17.596 –> 13:18.996
Patrick’s Day show too, Craig.

13:19.296 –> 13:20.216
Nice, nice, nice.

13:20.256 –> 13:22.577
That’s probably good.

13:22.617 –> 13:23.137
There we go.

13:23.197 –> 13:26.438
So, Doc, what’s going on at the International Hospitality Institute these days?

13:26.778 –> 13:28.098
Yeah, we’ve been a little bit busy.

13:28.158 –> 13:30.979
We’ve got several more.

13:32.400 –> 13:37.261
You’re doing more posting than Glenn and I combined.

13:37.281 –> 13:38.281
Yeah, it’s been fun.

13:38.361 –> 13:39.702
I really enjoy what I do.

13:39.842 –> 13:43.103
And I think yesterday we announced annual scholarships.

13:43.803 –> 14:05.184
and we give scholarships to students learners from 11 different countries 11 uh folks ladies and gentlemen i love that it’s amazing kind of work i’m very proud to be doing being able to give back being able to help folks particularly because of your particular story right and um be you know coming from a place of nothing and being able to give others uh an opportunity um

14:05.865 –> 14:14.110
Not only is it great for them, but personally, it must really be rewarding for you, for a person who wasn’t able to give earlier to do that in such a grand scale.

14:14.610 –> 14:15.310
It truly is.

14:15.390 –> 14:16.691
I mean, it truly is for me.

14:16.771 –> 14:20.253
And for me, there’s nothing that I do that’s as important as that.

14:20.273 –> 14:23.755
Being able to give back, being able to support people in their own learning journeys.

14:24.295 –> 14:25.736
And it just means the world to me.

14:25.796 –> 14:27.217
And I’ve been so incredibly blessed.

14:27.297 –> 14:29.078
I’m the most blessed man in America.

14:29.098 –> 14:30.579
And I’ve had so much given to me.

14:31.039 –> 14:33.961
I’ve had strangers who’ve been kind to me, people I ran into.

14:34.942 –> 14:36.983
I have every reason not to be here.

14:37.003 –> 14:40.646
I don’t have any right or reason to be here in the place that I am today.

14:40.766 –> 14:42.768
I’m just incredibly blessed.

14:42.888 –> 14:48.012
My health, my family, the amazing country that adopted me, the friends I’ve made, folks like you.

14:49.333 –> 14:53.016
I should be shouting and jumping for joy every single day.

14:53.077 –> 14:54.298
I grew up with nothing.

14:54.478 –> 14:56.659
Electricity, we didn’t have that.

14:56.679 –> 14:58.241
We didn’t have decent roads.

14:59.081 –> 15:01.463
Being able to eat was a struggle on a daily basis.

15:01.543 –> 15:04.986
My mom, like I posted recently, could not read or write.

15:05.066 –> 15:07.208
I mean, that’s the situation I grew up in.

15:07.228 –> 15:14.094
I had to walk miles to go to school every day and come back and often did that with no shoes, with no distance shoes or no shoes.

15:14.674 –> 15:17.677
So my story is really one that it’s just…

15:18.437 –> 15:23.101
I’m a symbol of all that can go well when God is kind to you and people are kind to you.

15:23.441 –> 15:26.284
So my entire mission for the rest of my life is to give back.

15:26.404 –> 15:29.486
And it really gives me great pleasure to be able to do that.

15:30.047 –> 15:34.831
And I’ve got something I’m really excited about that’s coming up in the next year and a half.

15:34.871 –> 15:35.612
I’m working on it.

15:36.152 –> 15:51.171
you know working on launching a free university that’s going to actually provide degree programs to people at no cost wow it’s a big project of mine i’ve been working on it for quite a while now i’ve got some folks who’ve really been helpful in helping me make this dream happen

15:51.591 –> 16:04.778
And it’s going to be my life’s work to be able to do that and have this university online where people can get, you know, degrees, accredited degrees, you know, bachelor’s degrees and master’s degrees and pay absolutely nothing for them.

16:05.099 –> 16:08.921
And we’ve got folks who are going to support that and support me in making that happen.

16:08.961 –> 16:18.246
So these are the kind of things that are important to me, being able to make a difference in people’s lives, not only, not just talking about me and my organizations, but really being able to help.

16:18.766 –> 16:19.987
Very excited about that.

16:23.377 –> 16:50.895
And that’s one of the things that, you know, I really admire about you and by Jeffrey is we’re in a position to help others and to also point them in a direction where they can have a great career and be tomorrow’s leader in an industry that has been extremely good to all three of us and, and,

16:51.943 –> 16:58.109
tens of thousands of others across this country and the rest of the world.

16:59.411 –> 17:00.392
It’s a humbling thing.

17:00.432 –> 17:07.960
And Glenn knows that we do a lot to help support that with various trade organizations as well.

17:10.895 –> 17:13.457
It’s it’s it is humbling.

17:13.697 –> 17:28.667
And, you know, it’s it just makes me feel that I did make the right career decision when I hear stories like yours and various other of our contemporaries, how, you know, they needed a hand up.

17:28.727 –> 17:29.347
They got it.

17:29.948 –> 17:32.349
And, you know, they’re they’re returning it.

17:32.429 –> 17:33.450
They’re paying it back.

17:33.690 –> 17:34.891
They’re paying it forward.

17:34.911 –> 17:35.031
Yeah.

17:36.303 –> 17:36.643
I agree.

17:36.703 –> 17:41.724
I mean, a couple of days ago, I wasn’t, like I mentioned, I came back from my international vacation.

17:41.744 –> 17:47.466
I’ve been under the weather, but I had a commitment to talk to a group of students who live in Germany.

17:48.126 –> 17:55.528
And this group of students came from Africa and they won scholarships with Hotel East Guild, which is the other organization I’m involved with.

17:56.028 –> 17:59.409
I’m the current chairman of the Hotel East Guild Academy of Hospitality Arts.

17:59.609 –> 18:04.350
So we brought a bunch of students from Africa, from really impoverished backgrounds,

18:04.890 –> 18:08.831
I brought them to Germany to get a college education.

18:08.871 –> 18:09.791
So several students.

18:09.852 –> 18:13.353
So I had a commitment to talk to these amazing students.

18:13.773 –> 18:14.693
It was already set up.

18:14.813 –> 18:20.395
I wasn’t in the best health, but I said, I absolutely cannot drop out of it.

18:20.455 –> 18:22.175
So I met with them a couple of days ago.

18:22.675 –> 18:28.317
I had a conversation with this group of students by Zoom, and it was amazing being able to listen to them

18:28.797 –> 18:34.280
hear their dreams, feel their passion, learn from them, motivate them and inspire them the little bit I could.

18:34.840 –> 18:35.640
It made me feel good.

18:35.680 –> 18:40.763
And when I was done with that session, I walked away feeling much better than I had prior to the call.

18:40.803 –> 18:43.344
So these are things to me that make a difference.

18:43.404 –> 18:50.868
If you were to go on my website, JeffreyO.com, the first thing you’re going to see is what have you done today to add value to someone else’s life?

18:51.688 –> 18:54.869
Every day is an opportunity to add value to someone else’s life.

18:55.169 –> 18:56.009
It could be a smile.

18:56.029 –> 18:56.809
It could be a gift.

18:56.869 –> 18:57.769
It could be kind words.

18:57.829 –> 19:00.050
It could be helping someone cross the street.

19:00.250 –> 19:03.250
It could be helping someone pay for their groceries who doesn’t have the money.

19:03.750 –> 19:04.390
Any little thing.

19:04.430 –> 19:05.391
It could be a compliment.

19:05.711 –> 19:06.531
I love that tie.

19:06.551 –> 19:07.671
I love those glasses, Glenn.

19:07.951 –> 19:09.431
That’s a nice shirt you’ve got on.

19:09.731 –> 19:12.052
Anything that puts a smile on his face.

19:12.152 –> 19:12.492
It does.

19:12.512 –> 19:16.533
It’s definitely because I was feeling a little insecure about my flannel shirt over here.

19:21.009 –> 19:25.931
Amy says, we’ve met a few times at conference venues, but you always greet me as if we’ve known each other forever.

19:26.152 –> 19:27.952
I love that about you.

19:28.013 –> 19:29.253
That’s really sweet of her to say.

19:29.713 –> 19:31.695
It was amazing.

19:32.035 –> 19:34.856
I met her at Click Connect last year.

19:35.096 –> 19:35.837
She was amazing.

19:36.684 –> 19:37.324
All right.

19:37.364 –> 19:39.525
So I did want to get to this one.

19:39.625 –> 19:43.807
Ari Moore just saying, Home Alone at the Plaza is a classic, referring back to our Christmas hotels.

19:43.827 –> 19:50.530
The reason why I went back to it is because Anthony, who is on No Vacancy Live with me often.

19:51.210 –> 19:57.152
Yeah, Anthony McCurry was working at the Plaza Hotel during that shoot.

19:57.252 –> 19:59.193
So I just wanted to mention that.

19:59.513 –> 20:01.034
But, Doc, how…

20:02.034 –> 20:05.236
What is it about you that made you go in this direction?

20:05.416 –> 20:14.843
Because growing up in that way, you could very easily have gone the other way and not been this wonderful person who’s bringing love to the universe.

20:15.242 –> 20:22.728
Yeah, I had two amazing parents, and I think your parents can be the biggest gift that you can have in life, right?

20:22.788 –> 20:24.369
I mean, I truly believe that.

20:24.750 –> 20:32.916
Philip Larkin, one of my favorite poets, wrote your mom and dad, they F you up in one of his famous poems called This Be the Verse.

20:32.936 –> 20:34.758
So in my case, it was the reverse.

20:34.838 –> 20:36.939
My mom and dad absolutely lifted me up.

20:36.979 –> 20:38.220
My mom was not educated.

20:38.260 –> 20:40.222
Like I mentioned, she couldn’t read or write.

20:40.242 –> 20:42.644
She was amazing, very smart, beautiful lady.

20:43.064 –> 20:43.805
But she couldn’t read.

20:43.885 –> 20:47.808
My dad, on the other hand, you’re going to find it very surprising, was very educated.

20:48.248 –> 20:54.634
So I never understood how someone who could be that educated ended up with someone who was not educated.

20:55.194 –> 20:56.695
But it’s the power of love, right?

20:56.936 –> 20:58.057
Love brings people together.

20:58.077 –> 21:00.699
It doesn’t matter how rich you are, how educated you are.

21:00.759 –> 21:01.379
It doesn’t matter.

21:01.599 –> 21:02.360
But people connect.

21:02.400 –> 21:04.041
They connect on a very profound level.

21:04.542 –> 21:07.985
And I think it’s the influence of my parents that made me who I am today.

21:08.425 –> 21:09.866
My dad is incredibly humble.

21:10.046 –> 21:11.387
He’s very thirsty for knowledge.

21:11.427 –> 21:12.928
He was always surrounded by books.

21:13.228 –> 21:17.050
And when I grew up, I was reading his books when I was five, six, seven years old.

21:17.471 –> 21:20.453
The first letter I ever wrote to my dad, I was about five years old.

21:20.933 –> 21:23.054
And he was working in a different city, different town.

21:23.094 –> 21:23.855
I wrote him a letter.

21:24.315 –> 21:25.456
And he responded to me.

21:25.676 –> 21:27.737
And his response sticks with me until this day.

21:28.217 –> 21:30.419
He said, I received your undated letter.

21:31.339 –> 21:32.080
And that sticks with me.

21:32.360 –> 21:36.963
The point he was trying to make to me at five years old was when you write a letter, you have to put a date on it.

21:37.163 –> 21:37.283
Yeah.

21:37.810 –> 21:54.925
That’s the influence my dad has had on me, an outsized influence on my life, just inspiring me, inspiring my love for learning and constantly wanting to develop myself and surround myself with people who are like-minded, who are kindred souls, people like you, who I get to learn from each time I interact with them.

21:56.066 –> 21:56.226
Right.

21:57.087 –> 21:57.247
Great.

21:57.267 –> 21:57.908
That’s wonderful.

21:58.088 –> 21:58.909
That’s wonderful.

21:59.009 –> 21:59.429
I love it.

21:59.529 –> 22:04.554
You know, it’s… You know, your parents…

22:06.367 –> 22:08.169
My mom and dad were everything to me.

22:08.249 –> 22:10.350
And Glenn knows the story about my mom.

22:12.072 –> 22:17.215
She was not going to be stopped because of her gender.

22:18.737 –> 22:23.360
Her grandmother was either the first or second female student at the University of Notre Dame.

22:23.960 –> 22:25.722
My mom went to Michigan.

22:25.742 –> 22:28.704
She could have done the legacy thing, but she went to the University of Michigan.

22:28.724 –> 22:30.205
She was raised in Michigan.

22:30.966 –> 22:33.848
She Wolverine through and through.

22:34.894 –> 22:45.979
Um, her and my aunt, when they graduated from college, drove across, bought a car, a used car and drove across country to come to Los Angeles and settle down.

22:46.420 –> 22:48.020
My mom met my dad out here.

22:48.921 –> 22:49.001
Um,

22:50.125 –> 22:53.967
My dad had left New York at 16, joined the Merchant Marines.

22:54.487 –> 23:01.830
Then he went into the Army, fought in Korea, came, surveyed the state with the Army Corps of Engineers, left.

23:02.270 –> 23:05.112
They were both working at a title insurance company.

23:05.572 –> 23:06.452
That’s how they met.

23:07.873 –> 23:11.474
My mom was the only female employee at that particular office.

23:15.816 –> 23:18.137
My dad didn’t have much of an education.

23:18.527 –> 23:24.111
barely made it through getting the equivalency of a high school diploma.

23:25.752 –> 23:30.355
But I got to tell you, they had one of the best marriages I ever saw.

23:30.575 –> 23:45.806
And they provided me with nothing but love and a roof over my head and, you know, the options to talk to them and for me to make some really bad decisions, but hopefully learn from them.

23:45.826 –> 23:46.006
Yeah.

23:49.346 –> 23:56.154
So Mike is saying, hey, a lot of people feel down because they feel like they are not making an impact or impression, right?

23:56.194 –> 23:59.898
By staying humble and giving back, we can ripple effect in so many.

23:59.978 –> 24:01.720
So kudos to all three of you.

24:02.261 –> 24:03.402
Thanks, Mike.

24:03.462 –> 24:04.664
But I don’t know who the third is.

24:04.884 –> 24:06.005
Producer Dave’s not here.

24:06.165 –> 24:07.307
So, you know.

24:07.327 –> 24:07.807
Careful.

24:11.356 –> 24:12.676
I know he might show up at any minute.

24:13.016 –> 24:18.638
He says, IHI membership driven focus is what separates from higher education profiteering.

24:20.598 –> 24:23.139
Did I mention my college bills lately?

24:24.359 –> 24:25.579
No, but I did earlier.

24:25.599 –> 24:29.400
I’m already getting hit by one of the universities for spring money.

24:29.440 –> 24:30.980
I’m like, this semester is not even over yet.

24:31.040 –> 24:31.841
They’re still in school.

24:35.299 –> 24:58.516
a gift that keeps on giving college tuition that’s uh that’s right but they are going to get educated and they are going to have uh uh good opportunities in life because you can’t you can’t go wrong with education glenn i i certainly can’t go back decided to go back to school i mean i i love education right i mean you never stop learning i remember bb king’s uh quote

24:59.036 –> 25:02.297
about learning, the one thing about learning is no one can take it from you.

25:02.577 –> 25:04.098
And I think that is so trenchant.

25:04.158 –> 25:05.118
I mean, it sticks with me.

25:05.618 –> 25:07.579
If you’ve got that knowledge, you’ve got that knowledge.

25:07.599 –> 25:08.979
And of course, knowledge is power.

25:09.039 –> 25:12.600
Like, you know, like we always say, you know, you’re very blessed.

25:12.620 –> 25:16.761
You’ve got kids who are in college doing well and, you know, going to great schools.

25:16.801 –> 25:17.801
And that’s great.

25:17.882 –> 25:18.882
That’s just amazing.

25:19.222 –> 25:19.442
Yeah.

25:19.682 –> 25:25.266
I feel very blessed, and I’m very thankful every single day.

25:25.606 –> 25:33.010
And although I’m not religious, I’m culturally Jewish, but I’m not religious, I’m still very thankful for everything that I’ve been given.

25:33.050 –> 25:41.195
I’m very well aware that I won a good birth lottery by getting great parents and growing up in New York in the 20th century.

25:41.215 –> 25:44.017
I grew up where we had air conditioning.

25:47.559 –> 25:49.841
You know, it’s insane.

25:49.881 –> 26:00.450
I can’t even imagine like how what your life was like growing up compared to how I was already on like, you know, second and a half base and you weren’t even, you know, able to bat.

26:00.590 –> 26:01.831
It’s insane to me.

26:02.951 –> 26:09.278
Amy’s saying, Ed and I are getting our MBS at 58, 60 years of age and getting age is awesome.

26:09.618 –> 26:10.659
Nice.

26:10.699 –> 26:11.640
Congratulations.

26:11.840 –> 26:12.842
Love it.

26:12.902 –> 26:14.203
Love it.

26:14.724 –> 26:21.971
And, you know, Jeffrey, when, you know, I spent a number of years as an adjunct professor at the NYU Tisch School of Hospitality, right?

26:21.992 –> 26:22.212
Yeah.

26:22.652 –> 26:23.633
I was very young at the time.

26:23.653 –> 26:26.374
I was in my mid 30s when I was doing that.

26:27.034 –> 26:30.776
So I was very fortunate to be able to do that at that particular time in my life.

26:30.836 –> 26:40.100
But what I loved about it so much was that I learned so much from the students as well, because I felt like I was going to school a lot at that time.

26:40.200 –> 26:46.763
So I love being in the classroom and I get so much energy when I get to do guest speaking things in classes, even today.

26:46.783 –> 26:47.864
It’s good stuff.

26:48.084 –> 26:48.604
It is great.

26:48.624 –> 26:49.905
It’s great to be able to give back.

26:49.945 –> 26:52.845
I mean, just being able to impact the younger generations.

26:52.865 –> 26:54.206
I mean, that’s amazing.

26:54.246 –> 26:57.547
I mean, that’s knowing that you contribute and you’re doing noble work.

26:57.847 –> 26:59.547
I mean, that to me is very important.

27:00.067 –> 27:02.028
I’ll say, yeah, sorry, go on.

27:02.388 –> 27:02.688
Go ahead.

27:02.748 –> 27:03.428
Go ahead, please.

27:03.568 –> 27:05.909
I was just going to interrupt and say something stupid.

27:07.589 –> 27:09.170
No, not you.

27:09.250 –> 27:09.550
Come on.

27:10.439 –> 27:11.219
You’re funny, Glenn.

27:11.239 –> 27:13.320
You never say anything stupid.

27:13.560 –> 27:15.641
You never do.

27:16.022 –> 27:17.042
Tell that to my wife.

27:17.382 –> 27:17.983
I have.

27:18.163 –> 27:19.003
I have.

27:19.103 –> 27:19.883
I have, Glenn.

27:19.963 –> 27:21.444
I’ve defended you.

27:21.784 –> 27:25.826
That’s why she doesn’t talk to me either.

27:25.946 –> 27:27.767
That’s hilarious.

27:28.687 –> 27:29.308
It’s good stuff.

27:29.468 –> 27:30.908
It’s just grand, you know.

27:39.434 –> 27:42.256
So how did the Institute come to be?

27:42.276 –> 27:43.937
I don’t think I know that story.

27:44.878 –> 27:49.120
It was always a dream of mine to be involved in a position such as IHI.

27:49.720 –> 27:53.583
I did the corporate side of things, the operations side of things for many years.

27:54.608 –> 27:57.690
jury managers, VP, COO, CEO, and all of that.

27:57.710 –> 28:02.474
And I wanted to do something that was more aligned with where I saw myself in the future.

28:03.074 –> 28:07.357
I think every person at some point in their career is going to come to a crossroads.

28:07.597 –> 28:11.200
You’re going to come to a certain point where you say, okay, what do I do next?

28:11.300 –> 28:12.921
What awaits me around the corner?

28:12.961 –> 28:14.222
What do I want to do next?

28:14.503 –> 28:15.463
I’ve done all of this.

28:15.543 –> 28:16.204
Now what next?

28:16.704 –> 28:30.909
And for me, the natural transition was to go into education because I knew it would afford me an opportunity to give back, to impact young minds, to be able to learn from young people and also share a little knowledge that I’ve got with them to help develop future generations.

28:31.509 –> 28:33.890
And I made that transition into IHI.

28:33.930 –> 28:35.831
And IHI actually started a long time ago.

28:35.891 –> 28:36.851
It’s been around for many.

28:36.871 –> 28:39.312
It started off like a community network.

28:39.952 –> 28:43.235
And then, you know, massive on LinkedIn, massive on social media.

28:43.335 –> 28:51.724
And then we transitioned into the current iteration, the current incarnation of what you’ve got today, which is IHI.

28:51.744 –> 28:54.487
So we’ve got a massive global membership.

28:54.547 –> 28:56.208
Obviously, we’ve got folks all over the world.

28:56.228 –> 28:58.991
We’ve got a reach in just about every place.

28:59.452 –> 29:01.534
And it’s just been a very exciting ride.

29:02.639 –> 29:04.000
Yeah.

29:04.060 –> 29:04.280
Wow.

29:04.400 –> 29:05.220
That is so cool.

29:05.621 –> 29:13.585
It must be really wonderful and rewarding to see that vision come to light and really translate to helping so many people.

29:14.586 –> 29:15.266
It really has.

29:15.726 –> 29:20.189
We want to touch people in different ways in terms of reaching out to folks.

29:20.869 –> 29:26.312
I talk about ERA, the different pillars, the three pillars of IHI, ERA, ERA, right?

29:26.332 –> 29:30.134
You’ve got education, you’ve got advocacy, you’ve got recognition, right?

29:30.154 –> 29:31.055
Those are the three pillars.

29:31.175 –> 29:32.076
things we focus on.

29:32.496 –> 29:34.818
So we do a lot of educational outreach, a lot of things.

29:34.838 –> 29:37.119
We’ve got scholarships, we’ve got programs.

29:37.760 –> 29:39.982
We’re constantly adding new courses to our platform.

29:40.002 –> 29:42.243
That’s happening on a consistent basis.

29:42.523 –> 29:45.105
We’ve got certifications, we’ve got certificate programs.

29:45.446 –> 29:49.869
We’ve got really an amazing academic advisory board that’s drawn from, you know,

29:50.229 –> 30:12.878
top institutions in the us and globally so we’ve got that but then we’ve got our recognition program so you’ve got the global hospitality awards which you know just about everyone in the industry knows about actually next week we’re going to put out the 100 most powerful almost influential people in global hospitality that’s happening next week it’s coming right after that you’re going to have the 100 most influential in asia

30:13.544 –> 30:18.089
And I think a couple of months ago, we had the 100 most influential in the Middle East and the USA.

30:18.109 –> 30:19.191
So all of this.

30:19.311 –> 30:22.094
And then we’ve got other programs coming up as well.

30:22.154 –> 30:24.196
Legends of Luxury, which is coming up soon.

30:24.437 –> 30:27.260
We’ve got 100 Most Powerful General Managers coming up soon.

30:27.280 –> 30:28.641
You’ve got all the different programs.

30:28.661 –> 30:33.387
Our mission simply is to celebrate the folks who are in the hospitality industry.

30:33.607 –> 30:37.130
to put a smile on people’s faces, to say, hey, kudos for a job well done.

30:37.430 –> 30:38.371
We appreciate you.

30:38.671 –> 30:40.332
You’re adding value to people’s lives.

30:40.673 –> 30:42.814
You’re taking great care of your guests and your associates.

30:43.094 –> 30:44.696
We want to give you your flowers.

30:45.076 –> 30:46.417
I heard that expression recently.

30:46.617 –> 30:49.439
We want to give you your flowers while you’re here.

30:49.679 –> 30:51.001
We think it’s so critically important.

30:51.121 –> 30:55.844
And of course, we’ve got the Hospitality Hall of Fame, which you rolled out just a couple of months ago.

30:55.884 –> 30:58.626
And Gwen, you served on the inaugural board of the Hall of Fame.

30:58.646 –> 30:59.327
That was amazing.

31:00.828 –> 31:08.711
These are the kind of things we love to do to really keep trumpeting the goodness, if I can say that, of the hospitality industry.

31:08.911 –> 31:10.032
It’s an amazing industry.

31:10.052 –> 31:11.212
It’s a beautiful industry.

31:11.372 –> 31:14.994
We want as many people as possible to come be part of it.

31:15.234 –> 31:16.894
And that’s the reason why we do all of this.

31:16.974 –> 31:20.856
So you’ve got education, you’ve got recognition, and you’ve got advocacy.

31:21.196 –> 31:24.037
It’s really the three fundamental pillars of IHI.

31:24.077 –> 31:28.699
And a lot of things that we do revolve around those three pillars that I just mentioned.

31:29.755 –> 31:32.477
Now, how do you coordinate all this globally?

31:33.398 –> 31:34.219
It’s a lot of work.

31:34.339 –> 31:34.819
It’s a lot of work.

31:34.839 –> 31:35.760
Yeah, yeah.

31:35.780 –> 31:38.382
Give us a little glimpse behind the curtain on all that.

31:38.422 –> 31:39.122
It’s a lot of work.

31:39.162 –> 31:41.885
We’ve got a massive team, and people don’t realize that.

31:41.905 –> 31:44.747
They see a few faces, and they think, these are the folks doing all the work.

31:45.327 –> 31:49.371
I’m getting a lot of the credit, but I’m not doing really much of the work.

31:49.431 –> 31:51.052
I’m doing a very tiny bit of the work.

31:51.072 –> 31:53.754
We’ve got folks behind us saying we’re doing a lot of the work.

31:53.794 –> 31:57.197
We’ve got an army of volunteers as well, in addition to our co-staff.

31:57.597 –> 31:58.699
who are doing all of the work.

31:58.759 –> 32:00.542
So we’ve got presence in different countries.

32:00.562 –> 32:05.810
You know, we know we are based in the US, but we’ve got offices and locations in other countries and people

32:06.155 –> 32:11.818
who are doing all of this meaningful work and helping us gather data, put things together, reach out to people.

32:12.378 –> 32:14.379
We’ve got ambassadors essentially everywhere.

32:14.419 –> 32:19.081
I mean, our LinkedIn group has got almost 200,000 members, and it’s very vibrant.

32:19.161 –> 32:20.742
And so he’s been around since 2009.

32:21.963 –> 32:24.284
So we really have been very blessed.

32:24.304 –> 32:25.805
He’s got an incredible group of folks.

32:25.865 –> 32:28.186
And a lot of the things we do, people don’t know this,

32:28.846 –> 32:30.188
We don’t do them for profit.

32:30.228 –> 32:31.610
People find it surprising.

32:32.371 –> 32:39.760
We’ve had people get awards from IHI, any of our global hospitality awards, and they send us emails saying, okay, how much is this going to cost?

32:39.860 –> 32:40.501
And we chuckle.

32:40.521 –> 32:42.744
Oh, okay, do I have to pay for the feature?

32:42.784 –> 32:43.545
We chuckle, right?

32:43.665 –> 32:45.087
Dude, seriously, because…

32:45.627 –> 32:56.978
And let me just stop you right there, because us in this business know, like, you got to pay 500 bucks, a thousand bucks, this, that and the other thing all the time.

32:57.258 –> 33:00.521
And it really takes away from the value of what that really means.

33:00.561 –> 33:01.762
So, sorry, please continue.

33:02.163 –> 33:02.603
Absolutely.

33:02.683 –> 33:03.804
You make a great point, Glenn.

33:03.924 –> 33:04.925
All this stuff you do.

33:05.836 –> 33:06.216
We’re done.

33:06.396 –> 33:08.297
These are things that we absorb the cost.

33:08.357 –> 33:12.699
You’re not going to find one person who’s going to say, you know, a lot of people do that.

33:12.739 –> 33:13.859
Some folks do that, I’m sure.

33:13.919 –> 33:18.221
I don’t know of any names, but I’m sure that it does happen when people pay to play.

33:18.241 –> 33:18.921
We don’t do that.

33:19.561 –> 33:21.302
I have put my money into IHI.

33:21.542 –> 33:22.302
I mean, I have.

33:22.362 –> 33:24.403
And there are other good folks who’ve done the same as well.

33:24.683 –> 33:26.244
Now, we’re very profitable as an entity.

33:26.264 –> 33:28.625
We’ve got a for-profit arm and we’ve got a non-profit arm.

33:29.205 –> 33:31.247
For profit armies, it’s very profitable.

33:31.307 –> 33:33.049
So we fund our projects.

33:33.089 –> 33:37.212
We don’t go to people and say, hey, if you give us this, there’s no quid pro quo.

33:37.432 –> 33:41.196
You’re not going to find one person that’s going to say, oh, we do this to get that.

33:41.216 –> 33:43.317
A lot of folks who get recognized, we don’t know them.

33:43.978 –> 33:45.079
I’ve never met many of them.

33:45.419 –> 33:51.966
There’s a gentleman who was recognized recently at the top 100 most influential people in the USA.

33:52.306 –> 33:58.893
And a gentleman who was a professor posted that and said, they didn’t even contact me to ask for any of my information.

33:58.913 –> 33:59.894
They didn’t reach out to me.

34:00.235 –> 34:01.776
I just found out on social media.

34:01.796 –> 34:02.177
That’s it.

34:02.597 –> 34:05.800
There’s no prior conversation that takes me behind the scenes.

34:06.120 –> 34:07.021
It’s none of that.

34:07.521 –> 34:09.383
So I am very proud of that.

34:09.403 –> 34:15.448
And for me, maintaining integrity of what we do is very important to me because I stick my reputation on it.

34:15.488 –> 34:20.713
I would never be part of anything that’s not absolutely 100% above board like Cesar’s wife.

34:21.513 –> 34:23.215
Yet here you are on Friday night.

34:23.235 –> 34:24.035
Yeah, you’re with us.

34:24.136 –> 34:25.477
So, yeah, wait a minute.

34:26.037 –> 34:28.780
No, you know, and you’re right, Jeffrey, you know,

34:29.855 –> 34:36.599
There have been organizations in the past that, you know, hey, for a thousand dollars, Craig, you know, we’ll put you into our who’s who and this, that, the other thing.

34:37.140 –> 34:40.602
And it’s like, no, you know, that holds no interest for me.

34:42.143 –> 34:44.865
I am always amazed at.

34:46.546 –> 34:51.629
what I’m seeing from you guys on social media, especially on LinkedIn.

34:53.010 –> 35:03.278
The awards, the recognition, bringing the world’s attention to the people who are just getting certificates.

35:03.298 –> 35:05.660
You know they’re out there looking for jobs as well.

35:06.080 –> 35:11.624
Now, how many people reach out to the organization wanting to get resumes on these people?

35:12.786 –> 35:24.396
Are you getting a lot of that or do you have a regular rotation list that you’re letting various hotel companies know that, hey, we’ve got X amount of people that are certified for GMs now.

35:24.416 –> 35:25.697
Let us know what you want.

35:25.997 –> 35:26.658
How does that work?

35:27.182 –> 35:28.983
We have a lot of industry partnerships.

35:29.003 –> 35:34.908
We’ve got companies that work with us that have their team members use IHI’s platform for training.

35:34.948 –> 35:37.670
So we’ve got those within the US, outside the US.

35:37.730 –> 35:39.592
So that’s a separate thing.

35:39.632 –> 35:44.215
We’ve got folks who reach out to us, sending us their resumes saying, hey, I’m looking for a job.

35:44.235 –> 35:45.977
Could you kindly point me in the right direction?

35:46.337 –> 35:47.778
Could you connect me to someone?

35:48.198 –> 35:51.240
And I love this since we take our time to actually review resumes.

35:51.341 –> 35:56.124
I mean, when we’re able to and give people pointers or guidance, okay, why don’t you do this?

35:56.144 –> 35:56.864
Why don’t you do that?

35:56.884 –> 35:58.686
We do all of that, even to non-members.

35:59.006 –> 36:05.270
And when people don’t realize that our scholarship programs are not restricted, we never restricted them to our members only.

36:05.590 –> 36:07.352
The first time we did that was this year.

36:07.372 –> 36:10.934
If you look at our previous scholarship awards, anyone and everyone could apply.

36:11.274 –> 36:11.855
But this year,

36:12.435 –> 36:15.177
we get such an overwhelming amount of requests.

36:15.217 –> 36:17.398
And we said, okay, guys, we need to be realistic.

36:17.759 –> 36:21.041
We can’t give a scholarship to everyone, even if we would love to.

36:21.061 –> 36:22.262
That’s impractical.

36:22.282 –> 36:24.043
So we had to sort of change what we did this year.

36:24.083 –> 36:27.525
It was painful for me because I wanted to have everyone have access.

36:27.885 –> 36:34.510
But we also have to be realistic that we don’t have that much bandwidth to have everyone who wants one to get one.

36:35.010 –> 36:36.530
So that’s how it’s been.

36:36.570 –> 36:37.871
So it’s really important to me.

36:37.931 –> 36:39.871
Integrity is very important to me.

36:40.611 –> 36:45.952
And it’s the core of what drives me as a human being, because if you don’t have that, to me, you don’t have anything.

36:46.433 –> 36:48.733
And I was influenced by my dad growing up.

36:49.293 –> 36:52.514
And, you know, my dad occupied a position in the government.

36:52.874 –> 37:01.696
And I remember growing up and having people come visit him who would like prostrate themselves, like flat, flat on the ground, like, like, you know,

37:02.376 –> 37:08.578
Essentially saying, we want you to do us a favor, and we’re willing to pay you this for that, willing to give you this for that.

37:09.079 –> 37:23.304
And my dad, who was a poor man by every definition, if you look at poverty through the lens of materialism or what people have got, possessions, my dad was poor.

37:23.684 –> 37:28.226
And I saw this man, how he was steadfast in saying, no, I’m not going to take a bribe.

37:28.506 –> 37:30.667
I’m not going to do something illegal or anything like that.

37:31.227 –> 37:36.248
And it amazed me because he was dreadfully poor and he insisted on maintaining his integrity.

37:36.288 –> 37:37.648
And that stuck with me as a child.

37:37.688 –> 37:38.809
And I still remember that.

37:39.269 –> 37:40.929
And I love that governs what I do.

37:41.029 –> 37:44.010
It’s very important for a human being to have integrity.

37:44.030 –> 37:46.030
Because if you don’t have that, then you don’t have anything.

37:46.490 –> 37:46.690
Right.

37:47.511 –> 37:48.471
There you go.

37:48.571 –> 37:48.851
I agree.

37:48.871 –> 37:49.111
All right.

37:49.131 –> 37:53.072
So this next topic is going to really not seem good after all that.

37:55.188 –> 37:56.429
Is it tequila related?

37:57.811 –> 37:58.652
No, no.

37:58.712 –> 38:00.333
Mr. Carr’s just saying, hey, gee, what do you think?

38:00.353 –> 38:01.535
Vietnamese food tonight?

38:02.135 –> 38:05.979
So, listen, I respect that, but I’m here at Pizzeria Uno, so.

38:06.039 –> 38:06.920
There we go.

38:06.980 –> 38:10.264
I’m just going to ask if you got that delicious Uno’s pizza.

38:10.324 –> 38:13.507
It just arrived a couple of minutes ago, so there it is right there.

38:13.527 –> 38:14.168
That looks great.

38:14.768 –> 38:26.876
so i would recommend doing that and um you know if you don’t have one near you then i recommend that you get your hotel to open up a franchise with them then you can have this at any time

38:29.643 –> 38:31.704
They used to have a dip dish pizza.

38:31.744 –> 38:33.125
They used to have one, I think, right?

38:33.145 –> 38:33.725
Pizza Uno.

38:33.745 –> 38:35.386
They used to have a dip dish pizza, I think.

38:35.426 –> 38:36.467
That’s what I have here.

38:36.507 –> 38:37.427
That’s exactly what I have.

38:37.527 –> 38:38.428
Oh, my goodness.

38:38.468 –> 38:39.248
Look at that.

38:39.308 –> 38:40.189
Wow, Glenn.

38:40.669 –> 38:42.870
I want to be you right now.

38:43.190 –> 38:44.071
I want to be you.

38:45.251 –> 38:46.832
Not if I was standing on a scale, you wouldn’t.

38:46.992 –> 38:50.893
If I could magically be transported to where you are, that would just be great.

38:51.294 –> 38:51.534
Yeah.

38:51.834 –> 38:58.557
So I got this, number one, because I do – I know it’s a little early for shameless plugs, but I do love my friends over at Uno’s.

38:58.677 –> 39:02.839
And it would be a great addition to your hotel if you have an underperforming F&B.

39:03.099 –> 39:03.939
But more importantly –

39:04.309 –> 39:06.170
I’m going to take the rest of this for my son, Ben.

39:06.230 –> 39:08.552
So when he has something to eat on the way home tonight.

39:08.972 –> 39:10.133
There you go.

39:10.193 –> 39:12.915
And I am going to eat some right now.

39:13.215 –> 39:16.417
Love it.

39:16.457 –> 39:19.059
Love it.

39:20.901 –> 39:22.462
Glenn, you got a little on your shirt.

39:26.124 –> 39:26.925
No, you don’t.

39:27.685 –> 39:29.146
The whole shirt’s like that color.

39:31.891 –> 39:32.652
So is the booth.

39:32.712 –> 39:36.155
I thought the booth was absorbing you at one point.

39:36.855 –> 39:39.938
It’s the blob.

39:40.899 –> 39:42.580
So Jeffrey, what’s next?

39:42.680 –> 39:44.262
What’s coming up on your schedule?

39:44.793 –> 39:46.094
I’ve got a few things going.

39:47.575 –> 39:50.897
I’m going to take about a month off from work to work on my next book.

39:51.097 –> 39:53.519
I’ve been planning to write the book for quite a while.

39:53.559 –> 39:57.962
I’ve not been able to sit down with all my travels internationally and domestically.

39:57.982 –> 39:59.123
I’ve not been able to do that.

39:59.163 –> 40:01.865
So I made myself a promise that I was going to clear my calendar

40:02.305 –> 40:08.070
Starting tomorrow, all the way through January 15th, I was going to sit down and work on the book.

40:08.110 –> 40:10.593
So I’m going to keep that promise to myself.

40:11.053 –> 40:12.034
So that’s the next thing.

40:12.094 –> 40:16.818
I’ve also got some conversations going regarding a TV talk show.

40:16.898 –> 40:22.223
It’s still early days for that, but it’s something I’ve been sort of tinkering around with for a little bit.

40:22.423 –> 40:23.084
And so…

40:23.644 –> 40:25.685
Hopefully, I’m going to be able to get that off the ground.

40:25.845 –> 40:28.866
And it’s something I’ve been really looking forward to.

40:28.927 –> 40:30.187
So hopefully, I can get it done.

40:30.407 –> 40:31.988
There’s still a lot of work that needs to be done.

40:32.008 –> 40:37.971
But if I can get it done, hopefully, in 2025, I may be able to get that on one of the cable networks.

40:37.991 –> 40:41.212
So this is a surprise that I’m working about.

40:41.252 –> 40:42.673
I’m quite excited about it.

40:43.038 –> 40:43.999
That’s awesome.

40:44.119 –> 40:47.661
The cable networks actually preemptively called us and told us to fuck off.

40:48.642 –> 40:53.865
Well, yeah, see, and Glenn’s not telling you the whole story.

40:56.927 –> 40:59.029
That’s why we’re buying Netflix still.

41:00.290 –> 41:03.151
So, you know, we will have our revenge.

41:04.933 –> 41:10.797
And the other thing is, you know, Glenn and I are paid rather handsomely not to write books.

41:13.870 –> 41:14.310
That’s right.

41:14.330 –> 41:19.212
We’re going to expand into, what, not growing sheep or something?

41:19.813 –> 41:20.373
Exactly.

41:20.953 –> 41:23.994
Yeah, I’ve written several.

41:24.154 –> 41:28.516
And the ones that I happen to like the most are the ones that no one seems to care about.

41:28.676 –> 41:41.201
And the ones that’s actually been my most commercial, has been the most commercially successful, if you will, is the one that I didn’t think was going to do that great, but folks seem to like it a lot.

41:41.901 –> 41:42.801
So it’s interesting.

41:42.881 –> 41:52.844
I wrote a few, and I’ve got one that I really had very high hopes for, a really literary-type book, and my wife has never read it.

41:54.685 –> 41:57.226
So that tells you how far that particular book went.

41:57.746 –> 41:59.946
At least I’ve not read it either.

42:01.487 –> 42:02.087
That’s okay.

42:02.107 –> 42:04.568
Glenn’s wife’s only seen this show once, and that was enough.

42:07.315 –> 42:11.383
She saw show number one, came in and said, it’s cute.

42:11.663 –> 42:13.046
And then she walked off.

42:13.126 –> 42:16.833
My family has no interest in anything that I do.

42:18.087 –> 42:18.427
at all.

42:19.168 –> 42:20.930
I’m okay with that.

42:20.990 –> 42:21.350
You know what?

42:21.410 –> 42:22.691
Honestly, they shouldn’t have to be.

42:22.951 –> 42:27.976
It would be really weird if I cared too much about that, right?

42:28.096 –> 42:30.198
Yeah, it’s so funny.

42:30.218 –> 42:30.738
Think about it.

42:31.699 –> 42:37.344
How many CPAs come home and their wives are like, hey, could you tell me about the Holtzfield return?

42:38.265 –> 42:39.806
Let me see those spreadsheets.

42:44.710 –> 42:45.471
Why should they care?

42:45.871 –> 42:46.832
They don’t.

42:46.872 –> 42:48.473
They don’t care.

42:48.533 –> 42:49.234
They don’t care.

42:49.274 –> 42:50.355
They really don’t.

42:50.395 –> 42:53.557
They’re just happy that they get to go out to sushi.

42:53.878 –> 42:54.378
That’s it.

42:54.398 –> 42:55.279
That’s what matters.

42:55.359 –> 42:56.199
That’s what matters.

42:57.781 –> 42:58.741
Oh, that’s funny.

43:01.323 –> 43:02.865
Jeffrey, anything else you want to plug?

43:03.425 –> 43:04.907
Yeah, nothing else, my friends.

43:04.927 –> 43:07.089
It’s been absolutely delightful to talk to you.

43:07.129 –> 43:08.591
Oh, we’re not letting you out of here early.

43:08.651 –> 43:09.772
No, I’m here.

43:09.833 –> 43:10.013
I’m here.

43:10.073 –> 43:11.474
I’m not going anywhere.

43:11.494 –> 43:11.855
I’m still here.

43:11.895 –> 43:13.897
I didn’t know if you were wrapping up, but I’m still here.

43:13.997 –> 43:16.160
So I’ve got plenty of time.

43:16.220 –> 43:19.123
I’m pretty much checked out for the holidays already, like I mentioned.

43:20.124 –> 43:22.044
Well, I’m glad you’re finally checked out.

43:22.065 –> 43:23.625
I’ve been checked out for the last 25 years.

43:25.445 –> 43:31.127
We still have at least another 20 bites with Glenn before the clock strikes.

43:31.347 –> 43:31.927
I’m checked out.

43:31.967 –> 43:35.928
I actually finished, you know, I’m in school as well, like I mentioned earlier.

43:35.988 –> 43:40.209
So I don’t have any schoolwork between now and the 25th of January.

43:40.269 –> 43:41.869
So I’ve got my schedule wide open.

43:42.429 –> 43:53.495
And I already took some time off from work, and I’m going to enjoy the downtime, just being able to unwind and relax, decompress for the next almost about a month or so.

43:53.595 –> 43:54.856
So looking forward to that.

43:55.296 –> 43:57.958
That sounds like you’re not going anywhere near an airport.

43:58.238 –> 43:59.939
No, I’m not going to travel.

44:00.159 –> 44:05.342
I came back from Aruba with the family, and I said, okay, I’m done with international travel for now.

44:05.402 –> 44:07.263
I’m not going to do any more travel.

44:07.703 –> 44:11.427
domestic or international until February of next year.

44:11.507 –> 44:11.967
Good for you.

44:12.007 –> 44:14.870
Looking forward to the break.

44:15.210 –> 44:19.594
My next flight is not until I go to the ALICE conference in late January.

44:20.455 –> 44:21.175
Lovely.

44:21.716 –> 44:27.481
I was actually going to be speaking there, but I’m not going to be able to make that particular event.

44:27.661 –> 44:29.663
I had to unfortunately cancel, but

44:30.043 –> 44:36.271
They always have a great show, and kudos to Jeff Higley and Jonathan Zink and the entire team.

44:36.291 –> 44:37.853
They just do an amazing show.

44:37.873 –> 44:39.915
I think I saw you there last year, Craig.

44:39.935 –> 44:41.096
Was it last year or the year prior?

44:41.136 –> 44:41.617
Last year.

44:41.857 –> 44:42.418
Last year.

44:42.438 –> 44:43.499
So I love the show.

44:43.559 –> 44:44.100
It’s brilliant.

44:44.180 –> 44:45.241
It’s just such a great show.

44:45.642 –> 44:48.005
We’ve got to get Higley on this thing.

44:48.365 –> 45:02.834
yeah absolutely yeah we do yeah great guy great he’s a great guy i’ve known him yeah i don’t know 25 years or something yeah i saw him there so we chatted uh briefly at ellis uh last year when i was there great folks they do a really great show great event

45:03.243 –> 45:03.943
Amy’s got a question.

45:03.963 –> 45:05.484
Will any of you be at Alice Design?

45:05.524 –> 45:07.765
Amy, I am not going to be sticking around.

45:07.846 –> 45:08.346
I’m sorry.

45:08.606 –> 45:11.708
I’m keeping on that Wednesday morning.

45:12.468 –> 45:17.551
I would love to, but Alice is so exhausting for me.

45:17.871 –> 45:21.433
I’m going to like crush it on Sunday night, Monday and Tuesday.

45:21.453 –> 45:23.454
And that’s all I’m going to be able to handle.

45:23.534 –> 45:26.876
I don’t think I can handle a whole new group of people that are arriving.

45:27.416 –> 45:32.902
fresh and ready to do stuff and party and all of that kind of stuff.

45:33.363 –> 45:34.004
I know, Amy.

45:34.124 –> 45:34.524
I suck.

45:34.584 –> 45:35.405
Boo-hoo you.

45:36.226 –> 45:37.287
Amy, same thing with me.

45:37.347 –> 45:40.090
I’m coming up Sunday and I’m out on Wednesday as well.

45:40.110 –> 45:43.054
I got to rest up.

45:45.854 –> 45:47.935
the California Lodging Investment Conference, you know?

45:47.975 –> 45:50.235
Yes, absolutely.

45:50.375 –> 45:52.276
Yes, that was such fun last year.

45:52.296 –> 45:52.936
That was brilliant.

45:52.996 –> 45:54.397
It was great to see you gentlemen.

45:54.637 –> 45:57.178
And Amy was there as well.

45:57.658 –> 45:58.698
Art was there as well.

45:58.718 –> 45:59.639
Some wonderful folks.

45:59.719 –> 46:02.800
It was a brilliantly put together show and I had a great time there.

46:02.820 –> 46:06.121
Of course, we hung out after the event and that was good.

46:07.441 –> 46:10.662
Bar, restaurant, not too far from my… That was so good.

46:10.682 –> 46:12.043
That was so good.

46:12.063 –> 46:13.063
That was good.

46:13.123 –> 46:13.543
Brilliant.

46:14.224 –> 46:15.164
And it was great.

46:15.184 –> 46:17.565
I think I had some scotch there, and I still remember that.

46:17.965 –> 46:21.466
I did write down the particular scotch, and it was really, really good.

46:22.086 –> 46:23.027
That was a great night.

46:23.127 –> 46:24.147
It really was.

46:24.187 –> 46:26.148
Yeah, that event just…

46:27.475 –> 46:32.119
It was so much fun for me to see everybody and watch everybody.

46:32.139 –> 46:42.548
We made some changes for that conference, and that always gives me a little bit of a qualm.

46:42.568 –> 46:44.170
Is it going to work?

46:44.450 –> 46:46.011
What’s the feedback going to be like?

46:46.832 –> 46:51.136
And it just came together really nicely.

46:52.468 –> 46:54.589
Um, you know, certainly there were hiccups.

46:54.629 –> 46:55.370
There always is.

46:55.910 –> 47:06.095
It took us two years to get the sound dialed in, you know, um, but, uh, you know, and once we did that, that AV team became our permanent AV team.

47:07.055 –> 47:18.321
Um, you know, so, uh, but it, you know, it, it just, you know, just the people that are there and it’s, it’s that quick, you know, day and a quarter.

47:18.641 –> 47:18.901
Okay.

47:18.921 –> 47:20.742
It’s the, the welcome reception on Thursday.

47:21.252 –> 47:28.702
on Wednesday, the event on Thursday, and then you can get back to your office and home the next day.

47:29.463 –> 47:34.389
And there’s just a lot that goes into it.

47:34.930 –> 47:38.495
It’s just really the best of times watching it come together.

47:38.955 –> 47:41.377
Right now I’m pushing panic buttons, but, you know.

47:41.397 –> 47:44.280
Well, that’s what happens every year.

47:44.700 –> 47:47.382
Amy is saying it’s a lodging conference focused on just California.

47:47.503 –> 47:48.303
All right.

47:48.463 –> 47:51.266
We’ll plug that again officially, you know.

47:51.606 –> 47:58.092
But I think for our last subject before we get going, Mr. Carter is saying happy holidays to you, Mr. Jeffrey, and happy new year.

47:58.412 –> 47:59.273
What’s yours?

48:00.413 –> 48:01.794
That’s a great question.

48:01.834 –> 48:04.796
If I can be entirely candid, I had not even thought of that yet.

48:05.697 –> 48:06.977
I hadn’t thought of that yet.

48:08.298 –> 48:10.159
I’m going to have to sit down and think about that.

48:10.179 –> 48:12.161
I’ve not even considered that.

48:12.201 –> 48:14.802
I’ve been so locked into 2023.

48:15.623 –> 48:18.505
I’ve not even talked about I’ve got a year that’s about to end.

48:18.605 –> 48:19.805
And what am I going to be?

48:19.966 –> 48:21.767
What’s going to be my resolution for next year?

48:21.787 –> 48:28.191
But if I do make a resolution, I suspect it’s going to be along the lines of being able to take more time for myself.

48:28.851 –> 48:30.812
And not really go at a breakneck pace.

48:31.113 –> 48:33.354
I’ve got a plate that’s always spinning over.

48:33.394 –> 48:36.676
And at times I need to just take a deep breath and relax a little bit.

48:36.956 –> 48:38.537
The world is going to run without me.

48:38.598 –> 48:40.159
It’s been here before I ever got here.

48:40.779 –> 48:41.900
I shouldn’t get carried away.

48:42.000 –> 48:43.441
I can’t do everything in one day.

48:43.481 –> 48:48.004
And I need to know that and really be intentional in sort of managing my time.

48:48.084 –> 48:50.626
I think that’s really what my resolution will be.

48:51.066 –> 48:52.987
If I make one, that’s what it will be.

48:53.047 –> 48:58.411
Just take better care of my time, myself, and not go at a breakneck pace.

48:58.971 –> 48:59.151
Right.

48:59.432 –> 48:59.892
I love that.

48:59.932 –> 49:00.873
That’s a really good idea.

49:00.933 –> 49:03.835
I’m going to stick with ones this year that I know I can achieve.

49:03.855 –> 49:07.659
So I’m going to go with eating more and exercising less.

49:09.807 –> 49:13.050
I’m getting tired of doing those 10,000 steps every single day.

49:13.110 –> 49:14.331
I’m knocking that down to 2,500.

49:14.491 –> 49:17.013
Maybe I can just drive it and it’ll go a lot quicker.

49:17.033 –> 49:17.274
There you go.

49:17.294 –> 49:17.634
There you go.

49:17.654 –> 49:18.294
Minutes or something.

49:29.364 –> 49:32.968
Yeah, for sure.

49:33.008 –> 49:40.915
But seriously, I’m not really a resolutions guy as much as I am about just trying to make continuous change in my life.

49:41.256 –> 49:44.119
And I don’t see January 1 as a reason to start something.

49:44.179 –> 49:46.201
I think that’s kind of like a false start.

49:46.481 –> 49:49.043
You really have to have it in you and be ready to make that change.

49:49.364 –> 49:50.405
And so I don’t get overwhelmed.

49:50.965 –> 49:59.790
I either try to make one significant change in my life at a time or I try to add one more thing to my regimen and then fit it in.

49:59.870 –> 50:04.172
I find that we all try to do too much sometimes and then that winds up ruining everything.

50:04.232 –> 50:11.996
So if you could create one new habit or do one more thing every single day, then I think that’s kind of the best approach for me personally.

50:12.529 –> 50:13.049
I love that.

50:13.209 –> 50:13.689
Makes sense.

50:13.849 –> 50:16.310
That’s a really pragmatic approach to it.

50:16.450 –> 50:21.151
Folks often have all these massive things they want to do, but of course they can’t get it all done.

50:21.531 –> 50:25.252
So I love your approach of one new habit a day, one new thing a day.

50:25.632 –> 50:26.292
It makes sense.

50:27.252 –> 50:28.952
Life’s a long journey, right?

50:29.032 –> 50:31.993
For us fortunate enough to be around at our age still.

50:32.033 –> 50:34.213
So it’s not about getting something done tomorrow.

50:34.554 –> 50:40.775
It’s about meaningful change that takes a while because you’ve got to program it into your system that’s going to last a lifetime.

50:40.795 –> 50:41.555
This is at a

50:42.095 –> 50:48.897
Triggering yourself into thinking, I’m just going to start going to the gym four days a week, or I’m not going to eat cheesecake ever again, or whatever it is.

50:49.297 –> 50:52.618
No offense to the good folks over at Junior’s, but check them out at Resorts World.

50:52.818 –> 50:59.079
What about you, Craig?

51:03.095 –> 51:06.117
I spend typically every Wednesday with my grandson.

51:06.377 –> 51:09.339
That’s my favorite day of the week.

51:09.740 –> 51:11.461
I get to work with producer Danny.

51:11.601 –> 51:14.042
We get our shows done and then I’ve got my grandson.

51:15.263 –> 51:18.726
I really want him over here.

51:18.746 –> 51:21.227
Him and his dad have got a new place closer to mine.

51:21.527 –> 51:26.671
I think he’s going to be spending more time here during the week and after school.

51:27.051 –> 51:28.912
Really looking forward to that.

51:29.453 –> 51:29.793
You know, I…

51:32.096 –> 51:34.837
I’m semi-retired as it is, okay?

51:35.257 –> 51:47.063
It’s like I’m not nearly on the road like I used to be, and I’m appreciating waking up at my own house most days.

51:47.663 –> 51:49.384
So I’m going to continue that.

51:50.816 –> 51:52.077
Yeah, that’s pretty cool.

51:52.317 –> 51:55.679
Amy is saying the first of the year gives us all a mental restart.

51:55.979 –> 52:00.862
And that’s why I love that I’m fortunate in the jobs that I happen to do.

52:01.342 –> 52:03.943
That traditionally the last week of the year is no man’s land.

52:04.044 –> 52:05.264
Nobody does anything.

52:05.764 –> 52:11.628
And it allows me to focus on refreshing, taking a deep breath,

52:12.048 –> 52:16.654
being with family and all of that sort of stuff.

52:16.815 –> 52:21.180
And of course, the most important part of just was

52:22.383 –> 52:25.225
I know there’s a show coming up, Fish During the Holidays Tour.

52:25.485 –> 52:28.806
So I got those shows as well going on.

52:29.206 –> 52:38.210
So if you want to hang out with me, I’ll be at Madison Square Garden the 28th and 30th, probably the 29th and maybe, maybe the 31st this year.

52:38.251 –> 52:42.272
Because if my kids are doing something, I just may say, I may tell them goodbye.

52:42.452 –> 52:44.013
I’m off to MSG.

52:44.793 –> 52:47.975
Hey, Fish at Madison Square Garden this year was great.

52:48.235 –> 52:49.936
That was a lot of fun in July.

52:50.441 –> 53:15.758
yeah it sure it sure was uh yeah i wonder uh you know my goal dad doctor is to uh take uh all of my uh friends and colleagues to at least one fish show you know and see how they if they can survive it that’ll be brilliant i’ve not been to a fish concert and uh certainly would love to go to one and uh yeah that would be grand you know yeah maybe we’ll figure it out on spring tour if they come west coast or something uh like that i’ll be um

53:16.278 –> 53:18.379
I’ll be going to the Sphere in Las Vegas.

53:18.399 –> 53:21.040
They’re playing there for four nights in April, so I’m excited about that.

53:21.300 –> 53:22.521
And they’re looking forward, yes.

53:23.081 –> 53:26.103
Yeah, that’s like my Christmas.

53:26.723 –> 53:27.884
It will be that.

53:27.964 –> 53:32.826
Although the Fish plays the holidays at MSG every year, so we call it Merry Fishmas.

53:33.283 –> 53:36.147
and stuff like that.

53:36.267 –> 53:37.709
That’s kind of fun.

53:37.949 –> 53:43.496
All right, I feel like this is the time where we could officially get into.

53:43.536 –> 53:45.378
Yeah, I got to find the button first.

53:45.398 –> 53:45.839
All right, here we go.

53:46.079 –> 53:46.620
Plug of a Loser.

53:53.553 –> 53:55.453
Thanks for tuning in for the Plugapalooza.

53:55.553 –> 53:58.174
Doctors, it’s your time to plug away.

53:58.454 –> 54:04.095
How can people learn more about the Institute, the various things you’re doing, as well as some of the projects you’re doing in your personal life?

54:04.695 –> 54:05.035
Thank you.

54:05.055 –> 54:05.676
Very kind.

54:05.716 –> 54:10.196
To learn more about IHI, internationalhospitalityinstitute.com.

54:10.276 –> 54:13.537
So internationalhospitalityinstitute.com for IHI.

54:13.917 –> 54:17.478
To learn about the Hall of Fame, hospitalitythehalloffame.org.

54:18.456 –> 54:27.480
And to learn about me, you just go to jeffreyoh.com and you can see information about me and all the fun things that I’m currently involved in, at least some of them anyway.

54:27.500 –> 54:32.582
Yeah, and the Hall of Fame was an honor to help participate in that.

54:32.722 –> 54:38.104
The individuals that were selected are the household names of hospitality.

54:38.644 –> 54:46.627
And it is wonderful that there’s a place in our business to really represent how important they were to everything that we do.

54:46.647 –> 54:47.588
Without those leaders,

54:48.228 –> 54:53.533
I don’t know what I would be doing today, but I certainly wouldn’t be having fun with you guys over here.

54:53.613 –> 54:55.875
Craig, what about Click7, buddy?

54:56.276 –> 55:03.963
You know, before we get to Click7, we dropped yesterday a new episode of Click Connect with Naresh N.D.

55:04.043 –> 55:04.543
Bhakta.

55:04.603 –> 55:07.326
He is the Greater Los Angeles Director for AHOA.

55:09.136 –> 55:11.257
And Laura Lee from Aho reposted it.

55:11.297 –> 55:12.698
So thank you very much for that.

55:14.439 –> 55:17.040
Producer Danny and I are taking some time off for the holidays.

55:17.141 –> 55:23.945
We’ll be back at it in January with all new shows, all new guests, and some great conversations.

55:24.705 –> 55:36.148
March 6th and 7th, 2024 at the West and South Coast Plaza Hotel in Costa Mesa, California, the 7th Annual California Lodging Investment Conference.

55:36.529 –> 55:36.929
Join us.

55:36.949 –> 55:42.370
If you’re in the California hotel market or want to be, this is the event for you to attend.

55:43.030 –> 55:51.153
We’ve got brands, we’ve got brokers, we’ve got owners, we’ve got management companies, asset managers, lenders that are still making loans.

55:51.863 –> 55:52.924
and so much more.

55:53.364 –> 55:53.844
Huh, Glenn?

55:54.224 –> 55:56.065
We’ve got Glenn Hausman giving away gifts.

55:56.265 –> 55:59.026
We’ve got Glenn Hausman moderating the panel.

55:59.367 –> 56:00.207
Santa Glenn.

56:00.627 –> 56:01.628
Glenn the man.

56:01.828 –> 56:03.769
Glenn the man.

56:04.169 –> 56:05.089
Exactly.

56:05.369 –> 56:06.310
Glenn the man.

56:06.970 –> 56:08.651
It’s really a great song.

56:08.691 –> 56:09.191
Glenn the man.

56:11.312 –> 56:11.933
There we go.

56:12.353 –> 56:16.075
We’re going to introduce him that way, or we’ll introduce him as Santa Claus.

56:16.156 –> 56:16.996
Yes, I love that.

56:17.016 –> 56:24.962
CLIConference.com, CLIConference.com, or CLIConference.com.

56:25.522 –> 56:25.882
Go with it.

56:26.563 –> 56:29.965
I want to send a big thanks out to Producer Dave for not being here.

56:29.985 –> 56:31.566
It was pleasant for once.

56:31.606 –> 56:32.067
Thank you.

56:34.545 –> 56:37.946
He was supposed to be here at some point, guys, but he’s totally vanished.

56:38.006 –> 56:40.327
It’s like the production meetings he always makes.

56:40.487 –> 56:42.588
Yeah, so we hope he’s okay.

56:42.968 –> 56:46.930
For real, I think he’s got some kid holiday stuff and all of that kind of stuff going on.

56:46.970 –> 56:48.831
So what are you going to do about that?

56:49.211 –> 56:52.512
I would like to take a moment to plug my friends over at Pizzeria Uno’s.

56:53.052 –> 56:56.834
So go eat at your local one, or if you own a hotel, give me a ring.

56:57.154 –> 57:02.418
Let’s talk about opening up a franchise, reinvent your food and beverage operations over there.

57:02.799 –> 57:03.719
Who doesn’t love pizza?

57:03.959 –> 57:05.581
You’re seeing all those pizzas come in your door.

57:05.821 –> 57:07.422
You might as well be making money.

57:07.702 –> 57:08.423
Making money.

57:08.823 –> 57:10.084
Yeah, for sure.

57:10.104 –> 57:12.506
Thanks for your support of No Vacancy Live.

57:12.526 –> 57:15.468
And, of course, for this show, as always.

57:16.249 –> 57:17.270
Have an amazing day.

57:17.530 –> 57:18.670
Craig, do we have a show next week?

57:19.151 –> 57:19.711
We do.

57:20.171 –> 57:21.612
And I’m glad you brought that up.

57:22.152 –> 57:23.753
Just in time for the holidays.

57:24.194 –> 57:27.035
We’ve got Storytime with Uncle Bruce Ford.

57:27.315 –> 57:27.816
Oh, great.

57:27.996 –> 57:28.916
That’s going to be awesome.

57:29.297 –> 57:29.677
Yes.

57:30.237 –> 57:31.998
He’s reading from a book.

57:32.398 –> 57:38.722
As far as I know, there are only seven copies of it that were ever printed.

57:39.597 –> 57:41.240
And it deals with our industry.

57:41.440 –> 57:44.866
So it should be very, very interesting.

57:44.906 –> 57:50.575
And I am going to do my annual ritual of telling you all about Christmas songs written by Jews.

57:50.755 –> 57:51.637
So tune in for that.

57:53.704 –> 57:55.204
All the good ones were, I guess.

57:55.224 –> 57:55.764
That’s right.

57:56.245 –> 58:00.005
You know, I mean, really, there’s not really much of a Hanukkah song market.

58:00.025 –> 58:01.886
So, you know, so stay tuned for that.

58:01.906 –> 58:02.386
All right, everyone.

58:02.666 –> 58:03.246
See you next week.

58:03.346 –> 58:04.666
Aloha.

58:04.866 –> 58:05.546
Friday night on it.

58:05.606 –> 58:06.266
Thanks, Doctor.

58:06.867 –> 58:09.747
Wait, I got to hit the, oh, God, I’m a mess today.

58:09.827 –> 58:10.927
I didn’t even know how to find the ending.

58:10.947 –> 58:12.688
Too much pizza grease on your fingers.

58:12.708 –> 58:13.568
I can’t end the show.

58:13.588 –> 58:14.648
All right, here we go.

58:14.668 –> 58:15.408
Here we go.

58:15.508 –> 58:16.729
Thank you.

58:16.789 –> 58:17.649
Thank you, Jeffrey.

58:17.709 –> 58:18.109
Thank you.

58:18.129 –> 58:19.009
I’m hitting the end button.