August 20, 2025

Inside The Peabody Memphis | Doug Browne on History, Renovation & Hospitality’s Future

The Peabody Memphis isn’t just a hotel — it’s a Southern icon. From the world-famous duck march to hosting U.S. presidents, this property blends history, charm, and smart business strategy.

In this episode of hashtag#NoVacancyNews, I sit down with Douglas Browne MBA, President of Peabody Hotels and Resorts , to talk about how this legendary hotel is preserving its heritage while preparing for the future.

📌 Key takeaways:
• How a rolling 25-year capital plan keeps a century-old building competitive
• The story behind a $30 million renovation and the creative ways it was executed
• Why expanding the lobby bar by just three feet was a game-changing revenue move
• The challenges and surprises of renovating a historic landmark
• Doug’s career advice: hospitality is a marathon, not a sprint
This conversation is a reminder of how historic hotels can honor tradition while embracing innovation.

🎯 Special thanks to my advertiser:
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#NoVacancyNews #HospitalityLeadership

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