Jan Freitag of STR returns to update us on occupancy and rates for hotels globally in the wake of this crisis. Then we heard from David Eisen a HotStats about some encouraging news coming out of the Asian hotel market. Does that bode well for North America and Europe’s future? The Mike Taylor of JD Power shares a new survey that says a ‘solid majority of customers have faith in the overall travel industry, which is crucial for it to return to health.’