What should personalization look like for hotels? Who truly owns the guest profile? Expedia? Google? Join our hosts, Glenn and Estella, as they sit down to chat with Andy Owen Jones of BD4 Travel about this and more.
Michael Stengel, SVP, The Gaylord Hotel Brand at Marriott International; Rupesh Patel, Hotel Owner, Founder of SmartGuests.com, entrepreneur
Nayan Peshkar, SVP Digital Distribution & Revenue Strategy, Millennium Hotels & Resorts
... Read more [...]
Philip Bates, CEO of Bode & Robert Schofield, GM, The Langham, Chicago
Vivek Bhogaraju, Director, Revenue Management Systems, Expedia