Gary Hernbroth wants your staff to excel. As a business trainer and professional speaker, he’s dedicated to ensuring hotel employees excel for their customers and those paying their salary. We learn valuable techniques to improve YOUR business.

Then, Tarun Malik, President of Johnson & Wales Charlotte, on the hospitality F&B business, how it’s changing, what students think of the restaurant business and some of the challenges hoteliers and restaurateurs face in the food biz.

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