Glenn speaks with Michael McCormick, Executive Director of the Global Business Travel Associations. They’re a group we don’t talk enough about on the hotel side of things, but you need to know about them! The guys talk brands, customer loyalty, apps, duty of care, and tools that are creating better policies for placing employees on the road.
Then, Glenn speaks with Theresa van Greunen of Hawaii based Aqua-Aston Hotels about sustainability, their duty to protect coral reefs and the ocean, and more critical elements that’ll keep the environment healthy so tourism will continue to grow.
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