The active use of personal guest information is the key to meeting travelers where they are. In this episode, Estella and Glenn sit down with Rich Maradik, Founder of nSight for Travel, a leading predictive marketing tools provider for our industry, to discuss what predictive marketing is, why it matters, and the best ways to use this technology to truly connect with your hotel guests.
Lauren Rottet, Founding Principal and President of Rottet Studio
Bijal Patel, Vice Chair of the California Hotel & Lodging Association
Michael W. McCormick, GBTA Executive Director & Theresa van Greunen, Aqua-Aston Hotels
Sharing economy under scrutiny, check-in kiosks, hotel rooms on wheels
Marco Benvenuti, co-founder of Duetto