The active use of personal guest information is the key to meeting travelers where they are. In this episode, Estella and Glenn sit down with Rich Maradik, Founder of nSight for Travel, a leading predictive marketing tools provider for our industry, to discuss what predictive marketing is, why it matters, and the best ways to use this technology to truly connect with your hotel guests.
Jay Stein CEO, Dream Hotel Group
Julienne Smith, SVP, Development & Owner Relations for Hyatt Place and Hyatt House, North America.
Michael Zayas, Corporate Director of Digital Marketing and Ecommerce - Real Hospitality Group
Vinay Patel, AAHOA Secretary; Bruce Ford, SVP at Lodging Econometrics
From blank slate to the #1 rated hotel in the USA.